How to do a factory reset on my motorola blur cause I bought it but the lady did not erase her accounts so the phone is all lock

Follow this as this will guide you.

http://yourbusiness.azcentral.com/restart-motorola-blur-20282.html

Try AT&T's Support website, there's also a Chat Window:

http://www.att.com/esupport/article.jsp?sid=KB118517&cv=820

INSTRUCTIONS:

1.) From the Home screen, press the Menu key, and then tap Settings.

2.) Scroll to and tap Privacy.

3.) Tap Factory Data Reset.

4.) Tap Reset Phone.

5.) Tap Erase Everything.

Best of Luck,

WMWZ

https://www.att.com/esupport/article.jsp?sid=KB112585&cv=821#fbid=o5kizMHFsN2

there is a video on youtube also, but it's hard to see what buttons he pushed. anyway, hope this helps.

If you factory reset the phone, it should ask you to log in to your blur account. You need to register a new one under a new email address. And you have to make sure the SIM card you have has internet. If the device is stolen, it will lock down your sim so put it in a different phone to make sure your sim works. Once you set up account under a new blur account, the wifi and Bluetooth should enable automatically.

I’m happy to help further over the phone at https://www.6ya.com/expert/tarik_f88885a87e319a0d

You should do a data wipe/factory reset on the phone. This will not wipe the SD card, but it will require you to reinstall any apps that you currently have. I would suggest backing things up to the SD card first based on what you want to keep... contacts, sms, mms, call log, etc.


Here are instructions:
1. Power off phone.


2. Hold camera button and power on phone at the same time.
3. Release the camera button when prompted to.
4. You will see a message screen telling you to press the up or down volume button
5. Press and HOLD the down volume key (ignore message 'Volume Up Key Pressed')
6. When triangle and phone screen appears
7. Press on the screen just above the back key
8. You will now see the "Motorola system recovery" menu
At this point you will have three choices:

1. reboot system now [Menu+Back]
2. apply ssdcrad:update.zip [Alt+S]
3. wipedata/factory reset [Alt+W]
You can simply tap an item to select it.

At the bottom of the screen you can select OK to apply your choice from the menu.

I hope this helps.

can u help me with my blur account please?

Go to accounts and delete Blur account. Best, factory reset and start with a new Blur account.

Please note: All phone data will be deleted. Data on the SIM card is not deleted. Restore the factory default settings

• Press the menu icon.
• Press Settings.
• Press Privacy.
• Press Factory data reset.
• Press Reset phone.
• Press Erase everything.
• Wait a moment while the phone restores the factory default settings.
• Follow the instructions on the display to configure the phone and prepare it for use.

To reset your phone to factory settings and erase all the data on your phone,

* Touch Menu > Settings > Privacy > Factory data reset > Reset phone.
Warning: All data on your phone will be deleted.

Motorola Droid Hard reset with keys

* Power off device.
Press X key on hard keyboard + power button, then release both buttons.

When you see exclamation point press and hold VOLUME UP + CAMERA KEY. You will see Android system recovery menu.
With D pad go to data / factory reset, then press CENTER D Pad, then choose Yes.


good luck...

You can do a factory reset by:

1. holding the Camera button (i.e. top - 'on' and bottom - 'camera') while turning on your Motorola Blur
2. When prompted (you've 10 secs to do this) hit the Volume-Down rocker button to go into Recovery Mode.
3. After you get into Recovery Mode, press 'ALT W' to reset, then Menu Back to reboot.

Hope this helps :-)