Question about Dell A920 InkJet Printer
My Dell A920 prints everything except envelopes very nicely. When I use the format in Microsoft Works with return address and addressee and click print everything normal happens except the printer puts NO INK on the envelope or anywhere else. It makes the printing noises and the window showing ink levels and print progress etc is up there but when the envelope comes out is it blank!!!
I have(had) the same problem using the Dell A920 printer on a Dell compunter running XP. After spending a hour trying to find a solution on the internet, I finally found a solution on my own. When ready to print a envelope. Go to File/Print Click Properties button In lower right hand corner, check "Print Color Image in Black and White" box Click OK button Click OK in print pop up When finished, repeat to uncheck "Print Color Image in Black and White" box to allow for color printing.
Posted on Feb 07, 2007
I suspect Works thinks your envelope is 8.5 x 11 or thinks your envelope is oriented in the opposite direction (long end first instead of narrow end) and is "printing" on air. Try printing the same job again except use a standard piece of paper and I'll bet you see something. I haven't used Works in years but its basically a stripped down version of Word. If you?re using the envelope printing tool there should be an options or printing orientation section. Make sure you've got the envelope orientation set correctly here.
Posted on Dec 03, 2006
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