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My atlanta scientific explorer 8000 has the shows but it wont play them. what do i do? I cant lose these shows. I am in them!!!!!!!!!!

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  • kaboodleent Nov 14, 2008

    I DONT KNOW A LOCAL TECH REP. WHAT DO I TELL THEM? and are you sure they can take the shows off and transfer them to DVD?

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  • Master
  • 6,966 Answers

Hi,

As discussed, either replace the hard drive and keep the original for recover/copy or just purchase a new DVR.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Posted on Nov 14, 2008

  • 2 more comments 
  • Louie  Role
    Louie Role Nov 14, 2008

    as a continuation, a two step process. An audio/video tech to remove the HD from the DVR and thereafter a comp tech to backup, recover/copy the contents (your shows) to a DVD.

  • Louie  Role
    Louie Role Nov 14, 2008

    The objective is to copy/recover the existing movie/video (shows) that are inside the hard drive of an Atlanta Scientific Explorer 8000 Digital Video Recorder (DVR).

    This would involve two steps. The electronics part which is nothing more but physically removing the hard drive (HD) from the DVR and the computer part which is transferring the movie/video files from the DVR's HD to a temporary holder (a PC's own HD) and eventually burning to DVDs.

    Electronics:
    The cover of the Explorer 8000 must be removed to expose the inside. The inside would look like the image below.

    The component inside the yellow circle is the HD. It is normally held by a couple of screws and electronically attached to the printed circuit boards by two (2) connectors. The wide flat cable is the IDE data interface while the yellow/black/black/red is the power. Once removed, this HD can then be treated as a very large flash/thumb drive with the necessary adapter.

    Computer:
    The HD would look something like the image below. It is an 80Gb IDE drive.

    The HD would then have to be connected to an IDE to USB adapter with an external power supply, something like the image below. If you will avail of the services of a qualified computer tech, then most likely he has something like this already.

    The DVR's HD can now be attached to an operational computer. Here is the trick, the computer must be running Linux.

  • Louie  Role
    Louie Role Nov 14, 2008

    Oopss, missed the yellow circle



  • Louie  Role
    Louie Role Nov 15, 2008

    Glad that the issue has been resolve. Might I suggest that you back-up/burn to DVD those shows now that the unit is operational again.

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  • Master
  • 2,712 Answers

Try a hard reset - unplug the recorder from power source for about 2 minutes, replug and see if that helps..

Posted on Nov 14, 2008

  • Swilin Sampson
    Swilin Sampson Nov 14, 2008

    Also make sure that you put nothing on top of the box and see that it gets proper ventilation. they are known for overheating and seizing up..

  • Swilin Sampson
    Swilin Sampson Nov 14, 2008

    Try accessing the list using a different key on the remote - maybe the 'set' key..

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  • Master
  • 505 Answers

Since you are in those shows so contact some local tech shop and get the videos saved in a separate drive. The problem is with the software or the storage drive. Since shows are imporatnet it is always recommended that you contact someone to take back up before trying any steps.

Thanks

Posted on Nov 14, 2008

  • Indrajit Roy
    Indrajit Roy Nov 14, 2008

    Get in touch with Bestbuy. They wil be able to help you in transferring the videos.



    Thanks

  • Indrajit Roy
    Indrajit Roy Nov 14, 2008

    Call this no. 1-888-237-8289. They are working 24x7



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Front power indicator blinks, clicking/high pitch sound


  1. This how to is to repair hard drive, software and some firmware issues that can arise on specific cable DVR and DAC and DCT boxes, First instructions are for Scientific Atlanta hardware. Firstly, one should be certain that the cable box has the coax (cable antenna wire) hooked up to the CABLE IN or RF IN on the box itself and be connected to a "hot" outlet - one that you KNOW works. Test it by connecting a TV directly to outlet. If you get a weak signal, the box will too. Digital boxes require a clean SNR. Remove in-line "surge protectors" on the coax. These prevent the signal from being sent by your cable provider to your box.
  2. Scientific Atlanta DVR or High Def boxes:These need to be "booted" or reset when certain errors occur. No audio on certain channels when SAP is NOT set to ON and confounding error codes that one can't seem to get out of. Common yet confounding errors are : No Audio on DVR Playback. No Audio on Certain Various Channels (ruling out SAP which can be enabled through the box, OR the television set itself) there are easy ways to test. If some channels audio is in Spanish when they are normally in English...the obviously you will check SAP first.
  3. Disc errors. On screen error on your TV that says something like..."there are problems with your storage disc.." or upon DVR playback instead of playing your program it loops upon itself and plays nothing.
  4. two different steps to reboot box: Simultaneously press VOL+ VOL- and "INFO" buttons on box itself, not from remote. Box will then display "bOOt" and shut down totally. Do not press ANY buttons or try to power on said box. Wait for the correct time to display on the box. This process can take anytime from 40 seconds to hours, depending on how fast the cable company's servers are responding at that moment and whether or not you have enough of a cable signal to fire up the download process. If you call customer service for your provider if this does not work, most likely a truck roll will be run for a tech to come out to your residence to fix the signal issue.
  5. When the correct time display is on the Scientific Atlanta box, THEN power on box and problems should be solved. An alternate way to reboot box is to simply unplug unit from power supply and replugging it in. Simply powering it on and off with the POWER ON button will not solve anything.
  6. On a Motorola box and/or DVR, the easy VOL+ VOL- and INFO will not work to reboot. Remove AC power plug from wall socket and wait 30 seconds to a minute while box is powered ON. Plug back in to wall socket.Box will "do it's own thing" and power itself on on it's own after the cycle has been successful (30 - 60 seconds) and the box should power itself back to the ON without you doing anything. Time will not display on Motorola"General Instrument boxes unless you set it up to do so in the settings mode.
  7. Common IControl/On Demand errors:
  8. MOTOROLA BOX Error 225 : A billing lock to prevent you from ordering pay per views. If your account is past due, or if you have an order to move to a new address in the service provider's "system", this is a preventive measure to keep customers from loading up tons of expensive pay per views and skipping out. Your cable company cannot over-ride this error. If you are not in above situations, your provider can "up" the limit on the box and clear it so you can order PPV through your remote control.
  9. SCIENTIFIC ATLANTA: for above mentioned error code, your SA box will display not a code but a prompt to contact your provider by telephone. Same issue.
  10. MOTOROLA BOX ERRORS 204...203.. 207..these may be easily solved by simply reseating the coax and then rebooting box.
  11. SCIENTIFIC ATLANTA ERRORS 2207: reboot box. This is a general code meaning the box has lost contact with the server. All of your iControl /On Demand orders come through your local cable head-end's servers. If and when it gets overloaded and times out, error 2207/207 will happen. Most of the time this is temporary. Reboot box, try again in 15-20 minutes.
  12. DVR BOX not displaying/recording/playing items:
  13. Reboot. Good chance of fixing.
  14. If your TV displays "One Moment, Please. Your Channel Should Be Available Shortly..." this is a SIGNAL issue. Reseat the line running from wall to the CABLE/RF IN on the box and at the outlet at wall. If no joy, call cable operator.

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