Question about Canon PIXMA MP600 all-In-One InkJet Printer

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Scanner doesn't scan or transmit document to pc

I've had the mp600 for 1 year and have scanned about 3 documents in the past with no problem. Today, I have tried numerous times to scan the document and the printer/scanner is not responding. Initially, every time I pressed the scan button, my laptop would open a program called MuVee Producer and a message would appear on my laptop screen to say that " another user is using muvee producer...try again later." That drove me insane so I uninstalled that software. I turned my printer off and tried to scan again. It sounded as if it was scanning, but nothing resulted. The printer/scanner is still presenting the 'scan document ' screen. Can you help me out please.
thx
Lois

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  • 3 more comments 
  • Gonnlizz Nov 15, 2008

    It just says that the printer can't work but there is no communication but sometime it works right. But after about 2 scans it's done. A window pops up saying that there is no communication. I want to know if it's my printer or if it is the company in general cause it's my third Canon printer.

  • DVitry Nov 15, 2008

    Similar problem. All the buttons work but when I try to scan the black and color buttons do not work (they work fine to copy). I do not get a communication error just no reaction to pressing the button. I have reset the settings, unplugged everything etc, and nothing.

  • sevenffive Nov 17, 2008

    the go button just do not respond.

  • stupidjunior Dec 02, 2008

    I have the same problem. I have been using my MP600 for almost 2 years without a problem. A few days ago, I upgrade to a new PC and loaded new drivers from Canon's website. Everytime I try to scan a document, the scan button opens up a program called Muvee Auto Producer.

  • laurahamilto Dec 07, 2008

    The color and black button open a program called Muvee Auto Producer. I have not had problems in the past and reinstalling the drivers did not help

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My printer does the same. And it's my third Canon printer and ever time when I try to scan a picture or etc. it just ends up saying that the printer can't communicate or that it's shut off. :(

Posted on Nov 15, 2008

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How do I scan a page from Scanner and transmit it to my PC?


Welcome to fixya,

  1. Turn on your all-in-one printer and computer. Check the connections between the two machines.
  2. Lift the printer's document lid. Examine the scanning surface and the underside of the lid for dust and fingerprints.
  3. Put the document you wish to scan face-down on the glass. Use the alignment markers to help you square up the object. These are usually found on the left-hand edge of the scanning area.
  4. Close the printer's document lid slowly so the document does not shift position.
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  6. Push the scan button. You may have to do this on the printer itself or on your computer.
  7. Check the preview of your scan on your computer. Depending on your all-in-one printer and software, you may have to prompt your computer to display the preview for you.
  8. Edit the image as it appears on your computer if you want to make changes. Your scanning software might let you enlarge, resize or otherwise manipulate the final product.
  9. Accept the scan and save. Return the original document to a safe location.


Hope this Helps.!

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Hello,
you can a document using a scanner.
1. you have to find a SCANNER machine that is responsible in scanning the files you want to scan.
2. Then after you find a scanner, next thing to do is to place the document file in the scanner and make sure that your scanner is properly connected and turn on.
3. Click and run the software that is bundled with the scanner to scan the document and then you have to set the path where your scanned file is to be place.
4. Then after the scanning process finished then click the save button to save the scanned files.

Thanks

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Do you have Microsoft Office?? If you do try this:

First, gather the paper you want to scan. If your scanner has anADF, you can load a stack of pages at a time. The first time you scan,Document Imaging detects the ADF for you.For more information about the ADF and whether your scanner has one,see the documentation that came with your scanner.
You will also want to sort your paper; if you have color pages thatyou want scanned in color, sort these in a separate stack from theblack and white pages. Load your first page, or first stack of pages(with an ADF) in your scanner.
Then, start Microsoft Office Document Scanning (the scanning component of the Microsoft Office Document Imaging program.)
  • On the Windows Start menu, point to All Programs (Programs in Windows 2000), point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Scanning.
Tip If Microsoft Office Document Imaging is already running, you can start the scanning component by clicking Scan New Document on the File menu.
Set up your scanning optionsIn the Scan New Document dialog box, do one or more of the following:
  • To view your scanned file(s) in Document Imaging after they have been scanned (recommended), select the View file after scanning check box.
  • If your scanner is equipped with an ADF, click Scanner, and then select the Use automatic document feeder check box.
  • If your scanner is equipped with an ADF and you have double-sided originals, select the Original is double sidedcheck box to scan both the front and back of multiple pages. Place thepages in the feeder so that the page fronts are scanned first.The Microsoft Office Document Scanningdialog box will appear after each scan, allowing you to turn the pagesover and scan the page backs. Document Imaging automatically collatesthe pages in the correct order after scanning is complete.
  • If you have a true duplex ADF (one that automatically scans both sides of the page), do not select the Original is double sided check box. Instead, in the Scan New Document dialog box, click Scanner, and then select the Show scanner driver dialog before scanning check box. When your scanner driver dialog box appears during scanning, select the proper duplex settings.
  • If you want to scan pages manually, select the Prompt for additional pages check box. Office Document Imaging will pause after each page is scanned, allowing you to place the next page in your scanner.
  • By default, optical character recognition (OCR) is performed onyour document during the scanning process. Although performing OCR addstime to the scanning process, it also has the following benefits:
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    • You can have your scanned files saved with an automatic filename based on the first words on the page (this is the default.)
    To turn off OCR during the scanning process (you can perform OCRmanually in the document in Document Imaging after scanning), do thefollowing:
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    2. Click Preset options, and then click either Create new preset (and then type a name for the preset), or click Edit selected preset.
    3. On the Processing tab in the Preset Options dialog box, clear the Use OCR to recognize the text of the scanned image check box.
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  2. Click Preset options, and then click either Create new preset (and then type a name for the preset), or click Edit selected preset.
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Scan your pages
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Organize pages in the saved file(s)Now that you've finished scanning, it's time to take a look at theresults. If your scanned pages are not open in Document Imaging, do thefollowing:
  1. On the Start menu, point to All Programs (Programs in Windows 2000), point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Imaging to start Document Imaging.
  2. In Document Imaging, click Open on the File menu.
  3. Locate the file you want to open (by default, the scanned page(s)is saved to the My Documents folder with an auto filename based on thefirst words on the page, such as Page1of.tif) and then click Open.
  4. Repeat steps 2-3 until all of the files you need are open.
You now have an online version of your stack of paper. Here are a few tips to get you started organizing pages.
  • Rearrange pages within a document In the thumbnail pane (thumbnail pane: Presents the current scanned document as one or more small images.), select one or more pages to move. Click any selected thumbnail and drag the selection to the new location in the thumbnail pane.
  • Copy a page to a new document In the thumbnail pane, select the page you want to copy. On the Page menu, click Copy Page. Switch to the Document Imaging document into which you want to insert the copied page. In the thumbnail pane, select the page that precedes the location where you want to paste the copied page. On the Page menu, click Paste Page.
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For more information about scanning or organizing pages, see Microsoft Office Document Imaging Help.
The papers that were once cluttering your desk have now beentransformed into electronic documents. Within these documents, you canarrange pages, move pages to different documents, delete pages, printpages, add annotations, copy text to other Office programs, or send apage to someone in email. And still have room on your desk for yourcoffee.

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How to use the scanner on my Epson 60000


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1 Answer

Scanning a document


Hi,

The full version All-in-one software need to be installed to scan.

However, you haven't informed anything about the version of operating system that is installed in your computer. However, please follow the below given instructions to scan.

For XP:
=====

Place a document on the scanner glass and check if the USB cable is connected to the computer correctly.

Follow the below steps to Scan using WIA

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

For Windows 2000/Me/98
====================

Place a document on the scanner glass and check if the USB cable is connected to the computer correctly.

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click Programs then Click Accessories then Click Imaging.

3.From the Imaging application, click File, and then click Select Device.

4.Select the HP all-in-one device from the TWAIN source list.

5.Click File, and then Acquire Image.

For Vista:
=======

Place a document on the scanner glass and check if the USB cable is connected to the computer correctly.

Scanning with Paint:
1. Click Windows.
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File and then click From Scanner or Camera.
6. Click Scan.

You can use all the above given instructions to scan.

If the full version All-in-one software is installed, please follow the instructions from the below article to get the issue resolved.

Here is the web document:

================

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=bpu04515

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

Hope the above information will be helpfull.

Wish you good luck!

Regards,
Lawrence

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