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Re: no cold water only, just tepid to hot on...
Hi i think the problem is the temp has not been adjusted to your requirements as it will come factory set at 43 deg c so you will probably need to get it adjusted by the guys who fitted it as it wiil need to be set by a professional.
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It sound like you have a Moen Posi-temp faucet and the handle is broken. It is probably an acrylic hdle with a tear drop shaped cover. Take a knife and slide it under the cover to pry it off. Unscrew the center screw and the handle will pull right off. You will see two shoulders inside the hdle, one of which will be cracked and broken. Replace the hndle which can be purchased at any Lowes or Home Depot. Plumbing supplies also carry replacements, but you can probably get one cheaper at HD or Lowes.. Make sure to use the washer provided. It has two flats on the inside of washer. Slide this over the brass stem on your cartridge, NOT on the hdle screw. Install it with the flats of the cartridge in horiz. position. Try faucet. If the water comes out in the opposite temp you expect, warm is cold, and cold is warm, remove the hdle, spin the stem 180 degrees and reinstall hdle.Good luck!
Your shower has been installed for a while and you are noticing the dial must be turned further and further to the hotter settings to get a normal shower - In this case the filter on the hot inlet is getting clogged with debris. Refer to the cleaning instructions in the manual that came with your shower, or contact Hansgrohe USA by calling 800-334-0455 for the documents.
If your installation is brand new or old, debris on the filter is the number one cause of this problem. You can test it by noticing if there is a drop in pressure when you dial to a hot setting as opposed to the cold setting. The drop in pressure indicates dirt on the filter where water has a tougher time getting through.
Filters on a shower valve may seem strange to US consumers. Your old two handle valve system woul run for years without needing servicing. Now you have filters to deal with. These filters, like any filter need to be cleaned periodically and the frequency depends on the quality of your water supply system.
The real benifit, is that the filters protect your smart valve and the shower head from malfunctioning due to debris.
SOUNDS LIKE THE CARTRIDGE ASSEMBLY IS BUGGERED UP. PART #46463.
MAYBE THIS WILL HELP:
All parts and finishes of the Delta faucet are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns their home. Delta recommends using a professional plumber for all installation and repair.
Delta will replace, FREE OF CHARGE, during the warranty period, any part or finish that proves defective in material and/or workmanship under normal installation, use and service.
Replacement parts may be obtained by calling 1‑800‑345‑DELTA (3358) or by writing:
Delta Faucet Company
55 E. 111th StreetIndianapolis, IN46280
it sounds like you need to up the temp on your water heater so that you are mixing more cold with the hot .be careful hot water can cause burns if valve is 4 years old then it has a limit stop do not set above 120 *you will need allen key and thermometer to check temp
I found a way to get warm water in the shower, but I'm not sure it qualifies as a solution. After trying everything else I thought that maybe when I was feathering the faucet in the shower toward the cold side so I would get warm water that at a certain point it blocked the flow on the hot water side enough so that the sensor in the hot water heater sensed there was no demand in the line and it shut the water heater off. To test this, I went to the kitchen and turned the kitchen sink faucet all the way to the hot side and then turned it on so that I got a small flow of water. I waited for the water to get hot to be sure the hot water heater was working. Once it was hot, I left it running to keep demand in the line and then I went to the shower and turned the faucet on. When the water got hot I started feathering the control towards the cold side and soon I had warm water. So I think I'm right in that the sensor in the hot water heater was shutting the water heater off when the demand in the shower was lowered to a certain point when I was trying to adjust the water temp in the shower.
So now I can get warm water, but it means I have to leave the hot water running at another fixture in the house to create a false demand in the system so the hot water heater doesn't shut down. Is there a way to adjust the senor in the hot water heater so that it will stay on when I'm using the shower only, so I don't have to waste water by running another faucet when I want to take a shower?