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RCA Pearl MP3 Player screen just sits on PEARL and never plays

When i turn on my mp3, the loading screen that reads Pearl comes up and thats it, nothing more,no buttons work nothing
might as well not turn on
i saw on line how I am suppose to update my firmware but when i try to update it, my mp3 player isnt recognized
RCAs solution for this is to turn it on, hold down the play button and plug it in
but hello, nothing works, so that is pretty pointless, it doesnt work
i dont know what to do

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  • Anonymous Apr 13, 2009

    i turn it on and the pearl thing comes up but then it shuts off

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  • Master
  • 790 Answers

Hi

Try to reformat your unit then test run! let me know what happen?
Thanks!

Posted on Nov 14, 2008

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1 Answer

My RCA pearl mp3 player wont turn on. It just goes to the first screen and stays there.


I loved my Pearl but I misused it in a way that destroyed the SW inside. Study the user manual closely.

Apr 20, 2014 | RCA Pearl TH1102 MP3 Player

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This rca 1100a pearl mp3 player: I've transfered music from my laptop by clicking on songs in my music and send to removable. When I try to play the songs in the pearl says empty. when I plug the pearl...


When you unplug the mp3 player, you remove the device from the computer. And the computer can't really read any data that isn't there now, can it? :3

Feb 19, 2011 | MP3 & Digital Media Players

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RCA MP3 player named PEARL isnt working


This is a common issue with these devices and usually requires reflashing the firmware.

You can download the update from the RCA help site here:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/1451/session/L3NpZC9YaTg4X21Oag==

Be sure to back up any important media on the device in case the fimware install wipes out the media on the device.

Nov 17, 2009 | RCA Pearl TH1102 MP3 Player

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My rca pearl comes on with a screen that says


Sounds like the firmware on the device is corrupt. Try reinstalling the firmware, it can be downloaded here:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/2556

You may want to back up the media on your device as a precaution before doing the upgrade if the media isn't currenlty on your computer.

Oct 22, 2009 | RCA Pearl TH1102 MP3 Player

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Help


When my computer stopped recognizing my RCA Pearl, I was able to fix the firmware inside the mp3 player even though the computer didn't seem to think it was there.

You mentioned you tried to reinstall the software, & got nothing, but I will walk you through reinstalling the firmware on your player as this is the most likely fix.

You can download the RCA TH1102 software here:


When you start this program, a windows pops up with troubleshooting instructions are the bottom. You can read them, but I will also take you through the steps.

  1. start the program,
  2. remove the battery from the TH1102 & wait at least 10 secs,
  3. hold the play button while plugging into usb,
  4. release the play button the the term "initalizing" replaces "searching",
  5. click the start button to replace the firmware.
Hope that helps.

Oct 10, 2009 | RCA Pearl TH1102 MP3 Player

1 Answer

Ive had my RCA pearl 2gb mp3 player since November 2008. recently, it stopped loading the music. now all it does is turn on, show the "pearl" logo, and freeze. can u help me unfreeze it?


sounds like you may need to upgrade the firmware....her is the link to the file in case you dont have the software..
http://www.rcapearl.com/download.aspx


thank you . please let me know if it helped..

Jun 21, 2009 | RCA Pearl TH1102 MP3 Player

1 Answer

Love the this IPOD given to me by my daughter.


Is the pearl in the main screen, or does the pearl show up when you try to turn it on? If so take the battery out when you see the pearl what about 5 mins and put the battery back in and trun it on. that shoul do it

Jun 04, 2009 | RCA M4208 MP3 Player

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It will not play music


I was having trouble with my daughter's MP3. The RCA website said to download Pearl Firmware (Version 2.) (http://support.rcaaudiovideo.com/downloads.aspx?product=25). I did, several times, but it would not work. Finally, I cheked the box "Format Data Area" under Download options. Once I did this my computer immedialty saw the Pearl and I was able to re-load all my daughter's songs in Media Player.

I hope this helps. I was so worried that I was going to have to buy her a new player.

Feb 27, 2009 | RCA TH1101 MP3 Player

3 Answers

Hey i have a Problem


Make sure the lock by the headphone jack is not engaged first.
If it is not locked, then reset the player by removing and reinserting the battery.
Make sure the player is fully charged before transferring songs - transferring large amounts of songs in one sitting can sometimes drain the player's resources faster than it can recharge.

-Tha Mp3 Doctor

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Rca pearl does not play all songs loaded on it


there may be a problem with formet use converter and place correct formet in it...........

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