Question about Sony Cyber-Shot DSC-T3 Digital Camera

16 Answers

Turn the power off and on again displayed

My sony dsc t-3 is displaying the message turn the power off and on again. I can view recently taken pictures, but cannot get to the picture taking screen. please help, i repaired the lcd screen last year. thanks.

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  • thaos Nov 06, 2007

    my sony cybershot beeps everytime i turn it on and it shows the message "access, turn power on and off again." I can view saved pictures i just can't take any.

  • schmoo2 Nov 10, 2007

    Same problem! HELP!

  • Anonymous Dec 03, 2007

    I have the same problem. When I have the camera in the mode to take pictures or videos I get the message "turn the power off and on again" - I am not able to take any pictures. However, I can see the pictures in view mode, and was able to put them on my computer.

  • Anonymous Jan 08, 2008

    same problem!


  • Sanjaymeht Mar 08, 2008

    After power-cycle, it works but gets this message very often. Sometimes I have power-cycle several times before it is ready to take pictures.

  • TBLS Apr 15, 2008

    Exact same problem. The lens extends and retracts while the word "ACCESS" displays on a black screen. I can view stored images and download them. I just can't take any new pics.



    The only thing is notice is that the little blue button/catch that used to hold the battery in place is missing. I can close the compartment and have power. But, as soon as I open the battery compartment, it springs out because nothing holds it in place when the door is open.



    Should I fix or replace?

  • pvcatlover Apr 17, 2008

    yes, I have exactly the same problem with my dsc h1. I can see recently taken pictures, but when I switch modes, the word "Access" comes up and then, "Turn the power off and on again." It used to be a great camera. Any ideas?

  • lrframpton May 27, 2008

    after download pictures, cannot go back to taking pictures. screen said to switch on and off. tried several times but still not luck with taking pictures. please help.

  • Anonymous Jun 21, 2008

    Where is the rest button

  • Anonymous Jul 19, 2008

    the screen to take pictures is not working properly

  • Anonymous Jul 30, 2008

    i have a sony dsc w55

    ive only had it for 7 months and lost the receipt and i bloody pissed off

    the tapping isn't working and im too scared to open itup

    but i refuse to buy another

    help me!

    i love my camera

  • IHDEZN Dec 06, 2008

    TURN THE POWER OFF AND ON AGAIN MESSAGE

  • funkymae22 Dec 30, 2008

    hope u can resolve this asap!



  • Anonymous Jan 08, 2009

    quando ligo aparece a mensagem turn the power off and on again.

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16 Answers

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The Tapping at the back works perfectly for me !! Just tap it a the back a couple of times while switching the camera on xx And job done !!!!

Posted on Jul 31, 2010

  • XX Olusxx Jul 31, 2010

    It works !!!

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Hi,

Because I'm a moron, I didn't know that some companies sell broken digital cameras on eBay. As a result, I bought a broken DSC-W80 that shipped with the lens extended and the turn on/turn off problem. I noticed that the top part of the lens was crooked. I was able to firmly pull the lower end up so that it was level. It snapped back into place and now works wonderfully. I guess it was worth the $113 + shipping.

Posted on Dec 06, 2007

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Same thing happened to me.i was so close to dump the camera to the trash can..i tapped on the lens ..reset the camera..tapped again..did that for like 20 times..it suddenly worked. i dm not sure if it was reseting or the tapping on the camera that fixed it. to reset take the battery out hold the power for 15 sec ..put the battery in ..turn on again.

Posted on Mar 22, 2008

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This happened to my camera a few months back, and finally I tried re setting the camera . There is a re-set button, see manual for location. That solved it. Now, my camera is doing it again, so I am off to try the reset button again. Hopefully it will work. But I am guessing there maybe a larger problem that will need to be addressed sooner or later???

Posted on Nov 29, 2006

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Solution # 8 worked. Just keep turning it on and when the lens goes in and out tap it. I actually wiggled mine a little. I had to do it 6 or 7 times but it finally stayed out and began working again. WOOT. lol

Posted on May 28, 2010

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I have a T3 I got from Hong Kong. I live in the US, so Sony was funny about repairing it under the recall. After a bunch of haggling, I had to pay shipping to and from Laredo, TX.
They repaired that problem, but later the focus was not so good.
I lived with that, but then got the "Turn off/on again" message.
I emailed Laredo & they would only tell me about the flat fee $121 for fixing.
I started looking for other cameras, but the above inspired me to try fiddling with the lens.
As I turned on the camera, I gently flipped the lens cover open (downward). It moved partway and I got the same message. I kept trying and eventually it opened all the way. NO MESSAGE! YAY!
Sometimes I have to turn the camera on in "play" mode, flip the lens open, then turn the switch to "record" (take photos). However, it's better than paying another $121 to Sony!
I'll never buy another Sony camera. My Panasonic and Nikon have lasted forever. 2 repairs in 3 years on the Sony is too much.
Anyway, hope this works for you!

Posted on Dec 25, 2009

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Solution #2 worked!!!!!! Yay!!the switch is on he clear ring.the black & red cords dont matter in u leav it open

Posted on May 05, 2008

Hi there, not quite actual anymore, but in case somebody got here from google like i did. i had a similar problem with my dsc p52. problem was with the openign mechanic, caused by powering the camera on and off with batteries wich were low. if your camera makes some strange mechanical noise when powering on i guess its the same. i opened the camera, detached a small wire (black and red) coming from the front part of the cam to the platine, wich was the power chord for the opening motor. then i had to get to the front by removing everything from the front case. well, right by the motor there was a ring wich was opening the lens cover. i turnd it to open the cover. (there actually is a switch wich tells the camera the status of the cover, wich was the problem..the switch never was switched:) problem fixed. new problem: cover stays open. i dont care. excuse my english.. im german.

Posted on Jun 25, 2007

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Solution #5 was the one to fix the camera just flick the lens and it fixes the problem

Posted on Feb 03, 2009

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I had the same problem with my sony w350, which was bought overseas several months ago. tapping and dropping to the carpet did not work. I don't have the receipt with me, went to SONY Australia, They don't do warranty! what a joke. I searched Internet and am amazed that how common this problem is. There are hundreds, perhaps thousands of similar cases out there. What a shame, Is Sony really serious about the business? I would never buy SONY camera again!!!

Posted on Aug 21, 2010

Same problem, I also gave it a few taps after the lens has been fully extended. It didnt work after the first round of giving it a tap, but it eventually worked after giving it a slightly harder tap.

Posted on Nov 02, 2008

  • prashant Jul 08, 2013

    Tapping also worked me..I thought it time to throw in dustbin but voila tapping work..thanks whoever invented this solution

  • prashant Jul 08, 2013

    mine was DSC-W270

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Where's the reset button

Posted on Dec 21, 2007

Mine did the same thing, and after I read this, I decided to turn the camera on, and as the lens was extended, I gave it a couple of taps. It worked! Try not to hit it too hard though.

Posted on Mar 26, 2007

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Go to sony.com and click on service then on faq's for the model of my camera- DSC-W150 there is a link to this same problem. I didn't check it out, but hopefully it will help all of you.

Posted on Jun 14, 2010

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Same problem, I also gave it a few taps after the lens has been fully extended. It didnt work after the first round of giving it a tap, but it eventually worked after giving it a slightly harder tap.

Posted on Feb 26, 2008

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If the image is displyed during Playback the LCD is perfect. Just check whether you can connect the camera by USB mode and see whether the recent images are stored.

Posted on Nov 19, 2006

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Posted on Jan 02, 2017

lock123
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SOURCE: turn the power off and on again displayed

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 29, 2010

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

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