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Print Problem Missing the third digit when it prints. 13 x 13 = 1, 99

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Could be 2 things:
Either the 3rd digit of the number wheel is sticking or the solenoid for the 3rd digit is dirty, stuck or bad.
You can take the cover for the paper and see if the wheels are turning. Enter all 8888888888's and keep hitting +, this will make all of the wheels turn. If the 3rd digit isnt moving, then you can try to take a very small drop of light weight machine oil on a small flat tip screwdriver, and place a drop on both sides of the wheel that is sticking.
Enter all 8888888888's again, and keep hitting the + and see if it gets any better or starts to move.
If the wheel doesnt turn at all, then the solenoid might be stuck and it will be a lot harder to reach to service it.

Posted on Jan 26, 2008

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Posted on Jan 02, 2017

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Replaced black ink cartridge, but now it only prints a very faint line, cant make out what is printing


Sir/Madam

If your printed pages have a horizontal line in the text or graphics (as shown in the illustration below) or blank text, some of the nozzles may be clogged and need to be cleaned

Go to Section 2 for instructions on how to print the Alignment Check sheet and adjust the print alignment.

Section 1: Checking the print quality and cleaning the print head

  1. Print a Print Quality Check Sheet.

    1. Press Menu.
    2. Press the UP OR DOWN ARROW key or the dial pad to choose Ink Management and press OK.
    3. Press the UP OR DOWN ARROW key or the dial pad to choose Test Print and press OK.
    4. Press the UP OR DOWN ARROW key or the dial pad to choose Print Quality/Alignment and pressOK.
    5. Press Color (Colour) Start. The machine begins printing the Print Quality Check Sheet.
  2. Closely examine the Print Quality Check Sheet. Each of the four colors is represented by a slanted square pattern made up of individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.
  3. Compare the print quality of the Check Sheet you just printed with the three examples listed below:

    (A) One or more complete blocks of colors are missing:

3539a464-0a65-438d-8089-d017bae2e5c6.gif


(B) Most of the short diagonal lines are missing from one or more color blocks:

b1d5108e-66b1-4d31-b097-264dc159dcd8.gif


(C)Some parts of the short diagonal lines are missing from one or more color blocks:

  1. The display will then ask you if the print quality is OK for black. Press the DOWN ARROW key or 2 to choose Nofor black with the problem.
  2. The display will then ask you if the print quality is OK for Color. Press the DOWN ARROW key or 2 to chooseNo for color with the problem.
  3. The display will then show Start Cleaning? Yes No.
    Press the UP ARROW key or 1 to choose Yes and the machine will start cleaning the color ink cartridges.
  4. When the machine completes cleaning the print head, press Color (Colour) Start. Another Print Quality Check Sheet will print.
  5. Repeat the cleaning and the quality check process following the Step 4-7.
  6. Compare the second or third Print Quality Check Sheet with the first one you printed in step1:
9. Compare the second or third Print Quality Check Sheet with the first one you printed in step1:

  • If the print quality on the first Check Sheet matched Example (A) or (B) and you do not see any improvement on the second or third Check Sheet, please contact Brother Customer Service from "Contact Us."

  • If the print quality on the first Check Sheet matched Example (A) or (B) and you see some improvement on the second or third Check Sheet but it's not perfect, repeat the cleaning and the quality check process three more times (totally five times). If you do not see any further improvement after that, please contact Brother Customer Service from "Contact Us."

  • If the print quality on the first Check Sheet matched Example (C) and you do not see any improvement on the second or third Check Sheet, repeat the cleaning and the quality check process three more times (totally five times). If you still do not see any improvement, please contact Brother Customer Service from "Contact Us."

10. Press Stop/Exit.

Section 2: Checking the Print Alignment
  1. Press Menu.
  2. Press the UP OR DOWN ARROW key or the dial pad to choose Ink Management and press OK.
  3. Press the UP OR DOWN ARROW key or the dial pad to choose Test Print and press OK.
  4. Press the UP OR DOWN ARROW key or the dial pad to choose Print Quality/Alignment and press OK.
  5. Press Black (Mono) Start or Color (Colour) Start. The machine begins printing the Alignment Check Sheet.
  6. By reviewing this Check Sheet, you can determine if the alignment needs adjustment.
  7. Examine the 600 dpi and 1200 dpi test prints on the Alignment Check Sheet. If the number 5 sample of both the 600 dpi and 1200 dpi most closely matches the 0 sample, press the UP ARROW key or 1 to choose Yes.
    If one of the other samples is a better match for the 0 sample, press the DOWN ARROW key to choose No. The display will then prompt you to choose the sample that most closely matches the 0 sample for 600 dpi and then 1200 dpi.
  8. Press Stop/Exit.
If the print quality continues to be poor, go to Section 1 to clean the print head.


If your question was not answered, please check...


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Oct 09, 2012 | Brother Ink for Dcp-6690cw and Lc-1100

1 Answer

The colour not sharp and got vertical line when print


A reason for the non-sharp collorcould be that the ink is not dried correctly, so open the printer settings andclick at the Slow Drying Paper in the Basic tab. Thus, theprinter will let the paper to dry better.

Regarding the vertical line (and not sharp color) we could check the printquality and then align the nozzles:
Checking the print quality: 1. Print a Print Quality Check Sheet.a. Press the Ink or InkManagement key on the control panel of the machine.b. Press the up or down arrow keyto choose Test Print and press OK. c. Press the up or down arrow keyto choose Print Quality and press OK. d. Press Color (Colour) start.The machine begins printing the Print Quality Check Sheet. 2. Closely examine the Print QualityCheck Sheet. Each of the four colors is represented by a slanted square patternmade up of individual blocks. The colors should appear in the following orderfrom left to right: Black - Yellow - Cyan - Magenta. 3. Compare the print quality of theCheck Sheet you just printed with the three examples listed below:
(A) One or more complete blocks of colors are missing
(B) Most of the short diagonal lines are missing from one or more colorblocks
(C)Some parts of the short diagonal lines are missing from one or more colorblocks4. The display will then ask you if theprint quality is OK for black. Press the down arrow key or 2 or "-" to choose No for black with the problem. 5. The display will then ask you if theprint quality is OK for Color. Press down the arrow key or 2 or "-" to choose No for color with the problem. 6. The display will then show StartCleaning? Yes No.
Press the up arrow key or 1 or "+" to choose Yes andthe machine will start cleaning the color ink cartridges. 7. When the machine completes cleaningthe print head, press Color(Colour) Start. Another Print Quality CheckSheet will print. 8. Repeat thecleaning and the quality check process following the Step 4-7. 9. Compare thesecond or third Print Quality Check Sheet with the first one you printedin step1:o If the print quality on the firstCheck Sheet matched Example (A) or (B) and you do not see anyimprovement on the second or third Check Sheet, please contact BrotherCustomer Service from "Contact Us".o If the print quality on the firstCheck Sheet matched Example (A) or (B) and you see some improvementon the second or third Check Sheet but it's not perfect, repeat thecleaning and the quality check process three more times (totally five times).If you do not see any further improvement after that, please contact BrotherCustomer Service from "Contact Us".o If the print quality on the firstCheck Sheet matched Example (C) and you do not see any improvement onthe second or third Check Sheet, repeat the cleaning and the quality checkprocess three more times (totally five times). If you stilldo not see any improvement,, please contact Brother Customer Servicefrom "Contact Us".10. Press Stop/Exit.Setting the Alignment:1. Press the Ink or InkManagement key on the control panel. 2. Press the up or down arrow keyto choose Test Print and press OK. 3. Press the up or down arrow keyto choose Alignment and press OK. 4. Press Black (Mono) or Color(Colour) start. The machine begins printing the Alignment CheckSheet. 5. By reviewing this Check Sheet,you can determine if the alignment needs adjustment. 6. Examine the 600 dpi and1200 dpi test prints on the Alignment Check Sheet. If the number 5 sampleof both the 600 dpi and 1200 dpi most closely matches the 0 sample,press the up arrow key or 1 or "+" to choose Yes.
If one of the other samples is a better match for the 0 sample, press the downarrow key or "-" to choose No. The display will thenprompt you to choose the sample that most closely matches the 0 samplefor 600 dpi and then 1200 dpi. 7. Press Stop/Exit.

Aug 04, 2011 | Brother MFC-5860CN InkJet Printer

1 Answer

Print cartridge(s) missing or not detected


Many HP printers will detect third party and re-filled ink cartridges and refuse to accept them. There is no way to override this in the software package.

I had a third party re-man ink cartridge work for two days and then the HP decided it didn't like it.

Apr 15, 2011 | HP Office Equipment & Supplies

1 Answer

Print head is not printing seems to be clogged from non-use. Have tried test printing through several new cartridges and still not working. Can the old - dryed ink be cleaned off of the print heads?


Hi, below is from the brother website for your model. Very common for the ink heads to become clogged /dry out. You probably have done this but here it is anyway. your print head is part of the machine, so it will need to be disassembled to clean it, That can be very difficult. Try the following anyway, it might help you. also, you could try using a Q-Tip wet with vinegar water to get under to the bottom of the print heads, if you can get the head to move off its dock and then unplug it when its moved over. anyway here is the Brother link info (without pictures-see the link above if you need the pictures)
  • Print a Print Quality Check Sheet.

    1. ress the Ink or Ink Management key on the control panel of the machine.

    2. Press the up or down arrow key to choose Test Print and press OK.
    3. Press the up or down arrow key to choose Print Quality and press OK.
    4. Press Color (Colour) start. The machine begins printing the Print Quality Check Sheet.
  1. Closely examine the Print Quality Check Sheet. Each of the four colors is represented by a slanted square pattern made up of individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.
  2. Compare the print quality of the Check Sheet you just printed with the three examples listed below:

    (A) One or more complete blocks of colors are missing:
    (B) Most of the short diagonal lines are missing from one or more color blocks:
    (C)Some parts of the short diagonal lines are missing from one or more color blocks:

  3. The display will then ask you if the print quality is OK for black. Press the down arrow key or 2 or "-" to chooseNo for black with the problem.
  4. The display will then ask you if the print quality is OK for Color. Press down the arrow key or 2 or "-" to chooseNo for color with the problem.
  5. The display will then show Start Cleaning? Yes No.
    Press the up arrow key or 1 or "+" to choose Yes and the machine will start cleaning the color ink cartridges.
  6. When the machine completes cleaning the print head, press Color(Colour) Start. Another Print Quality Check Sheet will print.

  7. Repeat the cleaning and the quality check process following the Step 4-7.

  8. Compare the second or third Print Quality Check Sheet with the first one you printed in step1:


    • If the print quality on the first Check Sheet matched Example (A) or (B) and you do not see any improvement on the second or third Check Sheet

    • If the print quality on the first Check Sheet matched Example (A) or (B) and you see some improvement on the second or third Check Sheet but it's not perfect, repeat the cleaning and the quality check process three more times (totally five times).

    • If the print quality on the first Check Sheet matched Example (C) and you do not see any improvement on the second or third Check Sheet, repeat the cleaning and the quality check process three more times (totally five times).
    Press Stop/Exit.

Aug 29, 2010 | Brother MFC-5460CN InkJet Printer

1 Answer

Got a new Del 720 printer. Using XP. Test page


go to printer properties and do a alignment and it will print like its made to do.

Jul 09, 2009 | Dell Inkjet 720 Printer

1 Answer

New printer won't print multiple pages.just 1 of 1


Change the driver setting, in the driver there is language the machine use it in order to communicate with the pc. check if you are using GDI or PCL or other driver language, change this setting to PCL or try to switch to other ones, and make printing test.
you can do this from the machine too.
if none of those works uninstall then install back trhe real driver.
Good luck


I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

Mar 12, 2009 | Office Equipment & Supplies

1 Answer

I have a finepix s700 and want to print with date and time. help!


The S700 doesn't have a date print function (so that the date appears on the image). Are you printing yourself, or having a lab print the photos for you? Some inkjet (home) printers can print the date on the image or on the border. Many labs (my Fuji Frontier digital lab, for instance) can print the date on the print for you, as the data is contained in the file data. Ask at the lab counter. They also shouldn't charge for this service, as it's a one-button operation.

Feb 25, 2009 | Fuji FinePix S700 Digital Camera

1 Answer

Missing colour on print head alignment


Sounds like a clogged nozzle. Run a "Nozzle Check", and see. If you are missing some of the results, then run a cleaning cycle.

Feb 19, 2018 | Canon i9950 InkJet Printer

1 Answer

Light is flashing


check cartridge compatibility first:- HP Deskjet 810c HP15................black cartridge compatibility HP 23 ....................colour cartridge compatibility Issue ---A print cartridge is missing. Solution Install the missing cartridge. Issue --The printer detects a faulty, incompatible, or improperly installed print cartridge. Solution 1. Open the top cover of the printer. 2. Make sure the correct print cartridges are installed. Click here to go to the printer/cartridge compatibility chart. 3. Replace or reinstall the print cartridges. 4. Close the top cover of the printer. Issue ---The print cartridge contacts are dirty and the printer does not recognize the print cartridge. Solution Clean the contact points on the cartridges with a dry, lint-free cloth. 1. Open the top cover of the printer. 2. Remove the print cartridges. 3. Clean the copper-colored contact points on the cartridges with a dry, lint-free cloth. NOTE: Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. 4. Use a dry, lint-free cloth to remove the moisture from the contacts. 5. Insert the cartridges back into the printer. 6. Close the top cover. 7. Try printing again.

Sep 11, 2007 | HP DeskJet 810c InkJet Printer

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