Question about Computers & Internet
I just bought a Stratford Labs GFP-001 and the software is by Arcsoft. I have a three month old HP computer with Windows Vista Home Premium . I have installed the software as per instructions three times and yet when I click on aquire after placing negatives in the tray and placing them as instructed all I get is a black jpeg. Arcsoft will not help because they won't accept my registration as they say I have the wrong serial number though I got it off the bottom of the scanner and have triple checked it. Ther is no other serial number. So I am turning to you for help.
Check your system, is it 32 or 64 bit. The 64 bit driver may need to be installed. 64 bit driver is on our web site. http://www.shopperite.com/shopping-faq/bellhowell-downloads-manuals.html
Posted on Sep 16, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 03, 2015 | Computers & Internet
Dec 17, 2013 | Computers & Internet
Feb 13, 2013 | Stratford Labs Portable Digital Television
Jan 01, 2011 | Office Equipment & Supplies
Jul 15, 2010 | Computers & Internet
Jun 07, 2009 | Logistixs Campus Media Publisher 2003...
May 22, 2009 | Adobe Photoshop CS for PC
Jan 11, 2009 | Office Equipment & Supplies
Oct 16, 2008 | Office Equipment & Supplies
446 people viewed this question
Usually answered in minutes!