Question about JVC Everio GZ-MG360 HDD Camcorder

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No volume on downloaded videos

I just downloaded my first set of video's onto my PC as per the instruction manual, and when I played them back from the C drive folder, none of them have any sound. We can hear the sound with no problem when we play them back on the video camera itself, but there is no sounds with the video's on the computer. My volume is not muted, and I have no trouble with volume or speakers usually on my PC, because I skype all the time with it.
Thanks very much.

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Hi!
Your PC might not have an appropriate audio decoder for your video files. You may try downloading and installing an MPEG-2 codec (such as this one http://www.softpedia.com/get/Multimedia/Video/Codec-Packs-Video-Codecs/Mpeg-AudioVideo-Filter.shtml) to get it working.
Hope this helps!

Posted on Nov 14, 2008

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