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I can't get my HP Laserjet CM1312 to scan. The HP Director pops up but the Scan Button does not activate. It worked the last tim I used it.

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Try uninstalling and reinstalling all the drivers for that model of printer

Posted on Nov 14, 2008

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1 Answer

How to scan to PDF


This question was answered in HP communities, pleas look at the screenshot attached on this page: http://h30499.www3.hp.com/t5/Multifunction-and-All-in-One/Scanning-to-PDF-with-Hp-color-laserjet-cm1312nfi-Mfp/td-p/1110889

Feb 26, 2013 | HP LaserJet CM1312 All-In-One Printer

1 Answer

I want to scan documents to my computer, but I have to create a scan destination how do I do that


The screen should pront you to which location you want, desktop, or pipictures, my documents

Nov 08, 2012 | HP LaserJet CM1312 All-In-One Printer

1 Answer

When I scan in through the feeder there is a blue line down the page.


Clean the glass both sides with smooth cloth with the help of iso alcohol, even its not resolved replace scan camera cable...

Sep 09, 2011 | HP LaserJet CM1312 All-In-One Printer

1 Answer

When , I scan using the top loader, a red line appears


I would say to clean the glass where the scanner bulb is parked. Just lift up the cover and clean the glass. if you look close you could see a red mark on the glass. Steven

Feb 04, 2010 | HP LaserJet CM1312 All-In-One Printer

1 Answer

When I touch the Scan Menu button, and choose scan to computer I get a message that states: No Scan Options I have been scanning for a year. This happened suddenly and I can't figure out why


Hi


Thanks for using FixYa. Due to any reason when the HP Communications process fails the HP Scan application won’t work. To resolve the issue you’ll need to follow the procedure as given below---

  1. Force Quit HP Communications (if running)
  2. Force Quit HP Scan (if running)
  3. Turn the printer off
  4. Turn the printer on
  5. Select Scan Picture from the HP Director application
  6. When the HP Scan application complains, press Reset
  7. HP Scan will then hang, but HP Communications will restart
  8. Force Quit HP Scan (again)
  9. Select Scan Picture from the HP Director application (again)

Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

Rylee

Nov 28, 2009 | HP Office Equipment & Supplies

1 Answer

Can't scan


If you have Win XP, you can use HP Director to activate the scan.

HP Director is not compatible with Vista. I have to go through Microsoft Office to use my older HP Officejet G35 with Vista. You might have to do the same with the 2410.

I don't know of a one-touch scan option, but it might exist through a different program/software.

Jan 19, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Laserjet 2840. Not able to scan. When I hit the scan to button, it says not set up on PC. I have turned both printer and PC off and on again to reset but didnt help.


There have been a number of problems identified with the software for this all-in-one. Some pertain to USB connect and some to network.

After installing the printer you will need to set up the "Scan to Button" through the HP Director. Open this user interface from your desk top and click on Settings, then scan settings and preference, then scan to setup. Make sure that the feature is turned on and that you have selected a folder to scan to. Click the apply button once you have made your selections. At this point try the button to see if it is working. If not, from the same location outlined above try turning the scan to feature off and then on again. If the scan to button still does not work, hard boot your PC (shut it down complete) and then restart.

Jan 12, 2009 | HP LaserJet 2840 Printer

1 Answer

Scan to computer


Several ways to control your scanner:

From this HP link
Changing scan settings in HP Director

Scan settings include resolution, output type, and file type. These settings can be changed using HP Director.
  1. Open HP Director, if it is not already open:
    • Windows 2000: Click Start , click Programs , point to HP , and then click HP Director .
    • Windows XP: Click Start , click All Programs , point to HP , and then click HP Director .
  2. In the Select Device list, select your product, if it is not already selected.
  3. Click Settings , and then point to Scan Settings & Preferences .
  4. Click the scan setting menu that corresponds to the type of file you are scanning.
    • Scan picture settings : Designed for scanning pictures, including any type of non-text image, such as a drawing, logo, or photograph
    • Scan document settings : Designed for scanning documents
    • Scan preferences : Control scanning preferences, such as automatically straightening crooked images
    • Button settings and Scan to... setup : Control the defaults for the scanner buttons on the control panel of the product
    After selecting the appropriate menu, the corresponding window opens.
  5. Change settings as appropriate, and then click OK . The scan setting window closes.
  6. Click Scan Picture or Scan Document HP Director to scan with the changed settings.
==========================

From this HP link

Using the Advanced Scanning Features of the HP Solution Center Softwaretoo large to paste - just follow the link above :)

==========================

Here the main site for the scanner - click here

Nov 18, 2008 | HP Office Equipment & Supplies

1 Answer

Scanner will not save to computer


By default, the HP all-in-one sends all scans to the HP Photo & Imaging Gallery for you to preview. Suppose that you want to scan your photos directly to email instead. To do this you will need to modify the destination assigned to the front panel scan button. Here is how to do it:
  1. If you have not already done so, open the HP Director and click Settings , point to Scan Settings & Preferences , and click Scan to… Setup . The Button Settings dialog box appears, with the Destination List tab on top. The HP all-in-one automatically inventories your computer and lists all the possible scan destinations for you in the Available Scan Destinations list.
  2. Using our example of scanning directly to email, select the Email destination in the Front Panel Destination List and click the Move arrow to move it to the top of the listing.
  3. Click OK to save the new destination setting and close the dialog box. All of the scans you do using the HP all-in-one front panel buttons will now be sent directly to your email program, instead of to the HP Photo & Imaging Gallery.
  4. Click Scan Picture or Scan Document in the HP Director to scan using your new settings, or click a Scan button on the HP all-in-one front panel.
also
Setting a default scan profile Use the following steps to apply a scan profile to all future scans.
  1. If you have not already done so, open the HP Director and click Settings , and click Scan Settings and Preferences .
  2. Click one of the following, depending on the type of scan profile:
    • Scan Picture Settings
    • Scan Document Settings
    • Button Settings The corresponding dialog box appears. If you chose Scan Picture Settings or Scan Document Settings , the Scan Settings tab is on top. If you chose Button Settings , the Scan Button tab is on top. All of these tabs have the setting you need, Apply Scan Profile .
  3. On the Scan Settings or Scan Button tab, click Apply Scan Profile and select the scan profile that you want.
  4. Click OK . The scan profile that you selected will apply to all future scans for the scan type that you selected.

Apr 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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