Question about Microsoft Xbox 360 Console

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Trying toreset family setting code

Cannot play DVD movies,360 is alredy registed.

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Download the latest software update form XBOX live.
You can also try pushing (and holding)the little white reset button in front and push the power on button
Hold the reset button in until the unit completely boots up.

Posted on Nov 14, 2008

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I am trying to watch some movies in my xbox 360 but i cant because it is asking for family pass code and i dont no it so i need some help.


You require the family setting password from the xbox account owner or contact Microsoft xbox to reset the account password.

Aug 07, 2014 | Video Game Consoles & Games

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When you try to play a DVD game on Xbox 360 it tries to play as a movie?


c on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"
THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.
Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

on Feb 18, 2010 | Video Game Consoles & Games

2 Answers

I BURNED A DVDRW ON MYCPU BUT IT WONT PLAY IT ON XBOX360 OR DVD PLAYERS


If you are trying to play music, then there could be only two problems.
1. Some DVD-RW can unintentionally trick you into thinking that they can play music, if inserted into the right machine. But really what it might really mean is that it can transport music, not play it.
2. The format of the file that you burned onto the disc may not be compatible with the type of DVD-RW that you have.

If you are trying to put an actually DVD/Movie onto the disc, then it is more than likely a format problem. I imagine that it may be really hard to get a video into the correct format so that it can be played on a DVD-RW.
I assume that whatever you are putting onto the DVD-RW is completely original. If it is not (such as a movie you got offline) then copyright laws will take all happiness out of your life.

Aug 04, 2011 | Video Game Consoles & Games

3 Answers

I forgot my family passcode and the answer to the secret question on my xbox 360 what should i do?


Hi aureliogovea

Please everyone that comes across my info take a few seconds of your time to rate my solution which you can select at the bottom of my answer Was this solution helpful? YES or NO :)... As i have taken time to answer your question the best i can Thank You......



If children use your Xbox console, you can set a pass code to control access to features and options. Because Family Settings exist for both the console and for Xbox LIVE accounts, you can set pass codes for both.
Here you can learn how to:
Set an Xbox LIVE Pass Code
When you set an Xbox LIVE pass code for your profile, anyone who wants to use that profile will need to enter the pass code before signing in to Xbox LIVE.

To set an Xbox LIVE pass code:
  1. Go to My Xbox and open your profile.
  2. Select Manage Account, Xbox LIVE Pass Code.
  3. Enter a four-button code using the X andY buttons, triggers, bumpers, and directional pad on your controller.
  4. Confirm your code by entering it again.
To reset your pass code, repeat this procedure at any time. (You will have to enter your original Xbox LIVE pass code before you can create a new one.)


Set a Family Settings Pass Code
When you create a Family Settings pass code, anyone who wants to change family settings on your console will need to enter the pass code first.

You can also use your Family Settings pass code to override game and movie settings if you (or those with whom you share your pass code) want to play games or watch DVD movies that your console settings normally block.
For example, you could give the pass code to your 18-year-old so that she can watch R-rated movies that your younger child is not allowed to see.
To set a pass code for your console:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Console Controls.
  3. Select Set Pass Code.
  4. Select Pass Code, then enter a four-button code using the X and Y buttons, triggers, bumpers, and directional pad on your controller.
  5. Confirm your code by entering it again.
  6. Choose a pass code reset question.
  7. Select Pass Code Reset Answer and enter your answer using either your Xbox 360 controller or a standard USB computer keyboard plugged into a controller port on your console.
  8. Select Done from the Set Pass Code screen, then select Done once more from the Console Controls screen. When prompted, select Yes, save changes to put your new settings into effect.
To reset your pass code, repeat this procedure at any time.
Reset a Forgotten Pass Code
To reset your pass code after you've forgotten it:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Console Controls.
  3. Enter an incorrect pass code.
  4. You'll be told that your pass code is incorrect. SelectReset pass code.
  5. You'll then be shown your pass code question and asked to answer it.
  6. Set a new pass code, following the directions in the previous section.
If you've forgotten the answer to your pass-code reset question as well as your pass code, call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).


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Jan 24, 2011 | Microsoft Xbox 360 Console

1 Answer

When i put an Xbox 360 game in it tries to play it as a DVD movie. please help!!!


When you try to play a DVD movie or an Xbox 360 game disc on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"

THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.

Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

Feb 18, 2010 | Microsoft Xbox 360 Console

1 Answer

The console thinks the disk is a movie and displays play and pause and chinese looking letters appear on the screen. It won't allow me to do anything


The problem you are facing is of a copied Xbox 360 game you are probably trying to play on a Genuine Xbox 360, these discs are read as a movie disk and it shows as "Play DVD".

When you try to play such discs, it would give you dvd media control bar on the bottom and the message in chinese letters is actually a message asking you to insert this disc in a Xbox 360, which is actually a Modded Xbox 360 that is required

Dec 30, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 wont play hd movies


Hi you have to buy a HD DVD player add on for your 360 to play HD DVDs if you go to game or gamestation you will get one there very cheap as HD DVDs are no longer released

Jun 27, 2008 | Microsoft Xbox 360 Console

1 Answer

Need help w/my DVD player


the problem is in the quality of the player suggest getting a better brand player

Jan 17, 2008 | Microsoft Xbox 360 Console

1 Answer

XBOX ( not a 360 )


What are you trying to play, DVD movie or a Xbox game?

Nov 10, 2007 | Microsoft Xbox 360 Console

3 Answers

Dvd will not play movies


Are you trying to play a DVD-ROM? Some sets won't play anything but conventional movies, leaving you to put the disc in a computer to watch it...accordianman

Oct 20, 2007 | Disney 13" TV

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