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If the Phone says sim rejected means it locked to network ...You need to Unlock it....Then Only you can use with other GSM Network Sim card to access all features...You can get the Unlock code from the site Theunlockarena.com/supported-phones/rs13wp7/ and unlock it from network lock.You need to specify the network and Country it locked now and also mobile phone brand and model...
PUK stands for Personal Unblocking Key. This is a uniqueeight-digit code specific to your SIM card. This is required when the PINnumber to unlock your mobile phone is entered incorrectly 3 times. You are thengiven 10 attempts to enter your PUK code. If an incorrect PUK code is enteredafter the 10th attempt, you will block your SIM card permanently and willrequire a new SIM card from your mobile phone provider. PUK codes can be obtained through the following ways -
The PUK code is in your SIM card documentation Starter Pack.If you do not have this then -Please contact your phone service provider. Your cell phone service provider can give you the PUK code once you give themyour account details and they have confirmed your identity.
Few people use PIN locking system to lock their phone to avoid un-authorised access. Though this is a good option. Three wrong entry of PIN code will result in SIM blocking. Once SIM gets blocked, phone starts asking PUK code to enter. If you again enter wrong code for three times, SIM gets completely blocked. You have to walk into your service provider outlet to get a replacement SIM card.
PUK code is a SIM specific code assigned by your service provider. No way you can guess & enter it. So, when it asks for the PUK code, don't do anything, get the PUK code from your service provider(Of which company your sim is). Just call cutomer care and ask your pin. He will ask you the name of sim holder and sim no printed over the sim, be ready with this data before calling cutomer care.
A PUK (Personal Unblocking Key) is the code required for enabling/unlocking a sim card. This disabling/lock is a result of erroneously entering the PIN (Personal Identification Number) multiple times. Depending on the SIM card issuer, erroneously entering the PUK code multiple times would result to a permanently blocked/disabled SIM card. The PUK code is an OTW (one time write) only and therefore the only way to open the card is with the PUK code.
In all instances, it has nothing to do with the phone itself but with the SIM card, hence, the LG Vu CU920 would still work with another SIM card.
Hope that this be of initial help/idea. Good luck and thank you for using FixYa.
Complete information : The SIM card protects
your subscription and not the phone from unauthorised users. If you
change SIM cards you can still use your phone with a new SIM card. Most
SIM cards are blocked at the time of purchase. If your SIM card lock is
on you have to enter your PIN (Personal Identity Card) every time you turn on the phone.
If you enter the wrong password three times in a row the SIM card gets blocked. This is indicated by the message PIN Blocked To unblock this you need to enter your PUK
card (Personal Unblocking Key). Your PIN and PUK
is supplied by your service provider. You can edit your PIN and select
a new four to eight digit number
If the Message Codes do not match appears when you edit your PIN you entered the new PIN incorrectly.
If the message Wrong PIN followed by Old PIN appears then it means that you have entered the old PIN incorrectly.
To unblock your SIM card:
When PIN Blocked appears enter your PUK > OK
Enter a new four to eight PIN > OK
Re-enter the new PIN to confirm > OK
To edit your PIN:
> Settings > the General tab > Security > Locks > SIM Protection > Change PIN
Enter your PIN > OK
Enter a new four to eight digit PIN to confirm > OK
To turn the SIM card On /Off
> Settings > the General tab > Security > Locks > SIM Protection > Protection and select On or Off