Question about HP LaserJet 2840 All-In-One Printer

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Cut off printer during print, paper jam tray 2 won't release

Paper jam visible from tray 2, its showing about 3/4", it won't release and I don't want to possibly tear it and have nothing left to pull out. Impt. job needs to print!!!!!!

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Open the cartridge door and remove cartridge...can you see the paper here...if so slowly apply even pressure to both sides of paper and pull...

keep me posted

Cheers!

Posted on Nov 14, 2008

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Dell 966 aio printer....paper jam and I cannot release paper from roller. Is there a way to release roller?


Have you read the Manual on paper removal? It mentions a rear panel that can be removed. That might free up the rollers:
If the paper jam is near the paper input tray:
1. Remove the paper tray.
2. Pull firmly on the paper to remove it.
3. Replace the paper tray.
4. Press the Select button .
5. Resend your print job to print any missing pages.
If the paper jam is not visible:
1. Turn off the printer.
2. Lift the printer unit.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the printer unit.
5. Turn on the printer, and print the document again.
If the jam is located in the duplex unit or near the rear access door:
1. If you have a duplex unit, remove it.
2. Open the rear access door.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the rear access door.
5. Re-install the duplex unit.
6. Press the Select button to continue printing.
If the paper jam occurs near the ADF:
1. Lift the ADF cover located to the left of the ADF input tray.
2. Firmly grasp the paper, and then gently pull it from the printer.
3. Close the ADF cover.
4. Press the Select button .
5. Resend your print job to print any missing pages.

Aug 28, 2013 | Dell 966 All-In-One InkJet Printer

1 Answer

ESP5200printer,new,paper jam message


Hi slicknick58,

Paper jam message occurs when there are stuck papers inside the printer. There are several ways on how to correct this problem, either you remove the visible stuck paper manually or replace the toner or ink cartridge. Below are the steps you'll want to follow when this problem still occurs.

1. Turn off the printer. Turn the printer off and on to see if it can automatically clear some or all of the jam.

2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it. Remove any paper trays. Inspect them for wrinkled or damaged paper.

3. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.

4. If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.

5. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.

6. If the paper does tear, try rotating the roller gears manually to free the paper . Don't force anything.

7. Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.

8. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path and try repeating the above steps again.

Hope it helps.

Thank you for using FixYa.

Apr 20, 2011 | Kodak ESP 5 Printer

1 Answer

I have a problem. When I turn on my printer, the first symbol from top constantly blinks and it doesn't print anything. How can I solve this issue?


Welcome to FixYa!

If the first symbol on the top is constantly blinking as shown in the picture below, It means that a paper or a foreign object has jammed your printer.

jas247_22.gif

Jam can occur in 3 areas. Please refer to the image below.
1. Internal Areas
2. Input Trays
3. The Output Bins
jas247_23.gif

To clear the jam, turn the printer off and disconnect the power cord. Be careful not to tear the paper in case of a paper jam. If a small piece of paper remains in the printer, it could cause additional paper jam.

Let's clear out the Internal Areas first. Push the button to open the print-cartridge door, and then remove the print cartridge. To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. Please refer to the image below.

jas247_24.gif
If jammed paper is visible, grasp it with both hands and slowly pull it out of the printer. Please refer to the image below.
jas247_25.gif
If no paper was jammed inside the print-cartridge door, open the Output Bin or the back door
of the printer. To avoid damaging the printer, do not attempt to clear a jam in the top output bin by pulling the paper straight out.
jas247_26.gif
Again, if jammed paper is visible, grasp it with both hands and slowly pull it out of the printer.
If no paper or foreign object is visible, close the back door of the printer.

Next, let's take a look at the Input Tray. (We have already taken out the print cartridge.)
Lift the Tray 1 roller cover, grasp the jammed paper or foreign object, and slowly pull it out of the printer. Please refer to the image below.
jas247_28.gif
If no jammed paper is or foreign object is visible, open Tray 2 and see if a paper is visible. Again remove it slowly with both hands. Please refer to the image below.
jas247_29.gif
Close Tray 2.
If no jammed paper is visible in the second tray area, pull down the upper media guide (we have already taken out the print cartridge). With both hands, grasp the jammed paper and slowly pull it out of the printer. Please refer to the image below.
jas247_30.gif
Close the upper media guide and return back the print cartridge. Please refer to the image below.
jas247_27.gif

These steps should clear out any jams that you are experiencing.
Connect back the power cord again and turn on your printer. You should be able to print now.

Thanks for using FixYa. Keep me posted.
Jas247

Mar 03, 2011 | HP LaserJet Black-and-White Laser Printer

1 Answer

Having message jam inside rear door and can not find any paper jam


Not all of the paper jam was actually cause by paper. There are also instances that the media is the one that is jammed, causing to display a "paper jam" message.

If you can't find any jammed paper from the unit, you can try inspect the following cause..
1. Trays are loaded improperly or overfilled.
2. Tray 2 or tray 3 is removed during print job.
3. The top cover is opened during print job.
4. The media that is being used does not meet HP specifications.
5. The media that is being used is outside of the supported size range.

Also, try to tun HP toolbox.. on the Paper Jam options, click the Typical Jam Locations... to see the internal paper path and potential jammed locations.

I hope this solve your problem...thanks..


May 28, 2010 | HP LaserJet 2420 Printer

1 Answer

Printer error shows paper jam at paper tray and printer stops after printing 3 or 4 pages. I open and close the top access and printing resumes for 3 or 4 more pages...stops and shows paper jam at feed...


Try two things:

Fan the paper before placing in the tray.

Raise the humidity in the room to at least 40% to avoid electrostatic sticking of the paper. Store paper in 40% humidity area.

Dec 16, 2009 | Konica Minolta magicolor 2400 Laser...

2 Answers

How do I fix a paper jam? I've got paper jam around the exit roller and I can't get it out?


There should be a way to unlock one of the sides. Try taking out the toner cartridge and going in that way. If you can see the paper, get a pair of needle nose pliers and SLOWLY see if you can pull the paper out.

Sep 21, 2009 | Samsung CLP-510 Laser Printer

1 Answer

My Officejet pro has a paper jam and I can't release it. Thanks


  1. Turn off the printer.
  2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
  3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
  4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
  5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and i suggest contacting the printer manufacturer for additional assistance and/or repair.

Jul 13, 2009 | HP Officejet Pro K5400 All-In-One InkJet...

1 Answer

Lexmark t640: paper jam in the back door. I can see the edge of the paper. How do I release the tension on the rollers so I can slide it out? Now it is in there tight and to grab it just tears off a piece...


Hope this helps....
Explanation of the paper jam message

A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

Clearing the jam
To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. pattlnk_10222007_1922-enus28872_24109paperjam1_t64x_en_us.gif 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. pattlnk_10242007_159-enus28872_24109paperjam5_t64x_en_us.gif 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. pattlnk_10302007_1559-enus28860_24x17paperjamduplex_t64x_en_us.gif 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way pattlnk_10222007_1957-enus28872_24109paperjam3_t64x_en_us.gif 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.
pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the pattlnk_10222007_2117-select_button.jpg button to try printing again.
NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
Remove any jammed sheets of paper you find and try printing again.

Dec 12, 2008 | Lexmark T640 Laser Printer

4 Answers

Paper Jam Problem in Canon LBP 2900


I have a same problem .... somebody help us. :(

May 23, 2008 | Canon LASER SHOT LBP-2900 Printer

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