Question about Samsung SPP-2040 Thermal Photo Printer

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Samsung SPP-2040 Photo Printer

Printer printing only half of the photo lengthwise (other halfis blank!). I changed the cartridge and paper but still the sameproblem!

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  • tombray Nov 18, 2008

    yep, this is happening to me as well. Any ideas?

  • Anonymous Dec 13, 2008

    ditto

  • Anonymous Jan 24, 2009

    same here and i have not had it too long

  • Anonymous Jan 24, 2009

    same thing here and its not that old

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For me, alysse's method worked. The part did not look particularly broken, but was not firmly gripping the shaft. I moved it to where it should have been, tightened it as described, and now the printer works great again.

Are you sure that that cam is not slipping on the shaft?

Posted on Apr 07, 2009

  • tombray Apr 07, 2009

    Are you sure that the cam is not slipping on the shaft? Mine did not look broken, but was not firmly gripping the shaft. Moving it back to where it should have been positioned and tightening as described worked. It now prints great photos again.

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I have posted a possible fix for this.

Look here: http://www.fixya.com/support/t467694-print_problem_spp_2040

Posted on Dec 21, 2008

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Same problem, only print half picture, tried alysse fix - that part not broken, re-assembled and still same problem

Posted on Apr 07, 2009

  • dustevenson Apr 07, 2009

    next I called Samsung..... they said... spp 2040 has been discontinued for a long time, I described the problem - the printer tech said that most likely the main processing board is bad, no way to complete do it yourself repair ..... also no samsung service center within 50 miles of Seattle, basically no help from Samsung. Any body want a parts printer or a cartoon of ribbon and paper for their spp 2040???

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Only printing 1/2 the image of the selected photo, I have tried changing the printer cartridge but still only prints 1/2 the selected image, any ideas why this is happening?


I am not familiar with that particular printer, but it could be as simple as making sure you have the entire picture selected..but it sounds more like the cartridge is either clogged or there is a setting that needs changed...try aligning the cartridge(s) and printing a test page. (that part is usually under a maintenance or troubleshooting type section) if that turns out fine, then there may be a setting thats off...look at your print settings...you may have a separate section just for printing photos...even if you don't, look at your page setup.. look specifically at the margin settings...that might be where the problem lies..you can always play with the margin settings- i would recommend saving them under a custom setting if you want to keep them, instead of default though...that way you have your regular settings for general printing... and do a "print preview"...that might be a good idea anyway, so you wont have to waste ink and paper trying to get your stuff to turn out how you want it (plus that will show you if margins are set right)...for that, there should be a checkmark box you can select to always do print previews...
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