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Brand new i phone not turning on..... help

Purchased new i phone 2 days ago, turned it on - apple logo comes up but nothing else, then have plugged into itunes and tried to sync but nothing is happening. I'm at a loss, any ideas???

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Take it back!

Posted on Nov 13, 2008

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1 Answer

How can i get facebook to work again on my iphone4. quit working two days ago. I can't get notifications or post any status


try loggin in and out then in #1
try removing app and reinstall #2
try a hard reset where you press and hold both the on/off button and home button at the same time till you see the apple logo #3

Feb 10, 2015 | Apple iPhone4 4G iPhone 4

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My iphone wont turn on after dying


Try a hard reset on the iPhone. Basically all you need to do is hold down both the On/Off button at the top of the iPhone as well as the Home button (the physical round button at the bottom of the screen) for about 10-15 seconds or until you see the Apple logo on your screen. Once the Apple logo appears you can then release the buttons and let the iPhone turn itself back on again :)

Nov 23, 2012 | Apple iPhone Smartphone

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My htc freestyle wont turn on


1.Check the device's battery level for at least two bars of strength.
2.If the battery level is low, charge the battery.
3.If the issue is not resolved, remove the back cover.
4.Remove the battery.
5.Wait 10 seconds.
6.Press and hold the W key.
7.While pressing down the W key, re-insert the battery.
•The device restarts and after approximately 15 seconds, the 'Recovery' screen appears
•Release the power button but *continue holding the home button*, for another 30 seconds.
Step
Thanks

Nov 05, 2012 | HTC Freestyle Smartphone

2 Answers

My iphone 3GS is stuck at the Apple screen. I've tried holding the off and home buttons to reset, but it's not working


Hi,

This is not a good sign and one of the most common causes with this device. I could tell you a series of troubleshoot.If that would not work, device needs to be send for repair.

Have you tried a hard reset? Hold the Home and Sleep buttons together for 10-15 seconds, until you see the Apple logo come up on the screen. You may need to do this while the phone is plugged into it's charger or a computer, so that it has power.
Usually If it's stuck at that screen, and holding the buttons together for 10-15 seconds didn't help, then there's a hardware issue, and it will need to be replaced.

However, try few more steps

1. Connect to iTunes via USB. Do not disconnect for rest of these steps. iTunes may appear frozen or stuck with spinning beachball....this is okay, do not Force Quit iTunes. I tried a few times w/o it being connected to iTunes and it doesn't work.
2. Once connected, hold Home + Power until screen blinks then Apple logo comes back up.
3. Wait until Apple logo dims slightly (~5 minutes or less). Do NOT reboot until the apple logo dims.
4. Hold Home + Power again until it reboots and Apple logo comes back up.
5. After 2 min or so, the phone may vibrate once or twice. Continue waiting for the full 5 min until Apple logo dims slightly. iTunes at this stage MAY recognize the phone...do not sync or do anything in iTunes.
6. Hold Home + Power for the 3rd time until it reboots. Phone may vibrate again after 2 minutes or so. Eventually you'll break into your Home screen.

Or
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.

Disconnect you phone from your pc leaving the wire connected to your phone not your pc.
open itunes
hold sleep wake button + home button until your screen goes blank...
let go of sleep wake button and continue to hold home while plugging back into pc... should take about 15-30sec and itunes will see your phone in restore mode

IF THIS NOT WORKING

Try rebooting you phone by plugging it into the charger & turn wall socket on

If that also does not work then you need to take it the apple store.. They will replace it or service it.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

May 28, 2010 | Apple iPhone 3G

1 Answer

Why wont my iphone turn on???????? please help!!!!


Try these resets:

Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.
Reset

To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.
If iPhone won't turn on, or the display freezes or doesn't respond
  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

More resets:
Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.


Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jul 24, 2009 | Apple iPhone Smartphone

6 Answers

Iphone will not turn on


Here are the steps to reset the iPhone. You probably performed the first reset, try the other resets.:



If iPhone won't turn on, or the display freezes or doesn't respond
  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

More resets:
Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jun 30, 2009 | Apple iPhone Cell Phones

1 Answer

Help


Hi, Try this out...

1) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

Feb 28, 2009 | Apple iPod nano

1 Answer

I cannot connect to YouTube,safari crashes and i have no sound. Everything was ok a few days ago. My iphone is new 2 weeks. I feel like screaming pls help


Hello belito33,

Try this first:
Press and hold the Sleep/Wake (on top of the iphone) button for a few seconds until the red slider appears, then slide the slider. The phone will turn off. Then, push and hold it again, until the phone comes back on.

If that doesn't work, try this:
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. This will do a "hard reset" and should bring your iphone back to life!

If these solutions don't work for you, take your phone back, you have 30 days to return it for a brand new phone.

Best regards,
Bill

Feb 21, 2009 | Apple iPhone Smartphone

2 Answers

Lg chocolate


hold the end key to turn on.. if nothing happens plug it in.. i had to charge mine for abour 2 1/2 hours before it would work

Dec 25, 2007 | LG KG800 Cellular Phone

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