Question about Casa Vieja Probe White Ceiling Fan

7 Answers

Casa Vieja Probe won't restart after circuit breaker was off

Hi!My name is Susan.  I have a white Casa Vieja ceiling Probe fan.  I had to turn off the circuit breaker to the area and when I turned it back on the fan wouldn't start and the remote won't work at all.  There is no chain to pull.  The light won't work either.  Worst of all, it is making a horrible high-pitched sound.I waited more than an hour to see if it would work.  Nope!   HELP!!!Thank you!

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  • 5 more comments 
  • susanhelp Nov 13, 2008

    The motor won't start at all.

  • susanhelp Nov 13, 2008

    And I don't know where or what the condenser is.  AUGH

  • susanhelp Nov 14, 2008

    the blade moves smoothly. The fan is making this high pitched noise and will not respond at all to the remote (with new battery). Tried the circuit breaker off and on again - no change.

  • susanhelp Nov 14, 2008

    I have had the fan for 5 years. It always has worked. Biggest problem now (if I need a new fan) is that even with the circuit breaker OFF it still is making that high pitched noise. Is that dangerous?

  • susanhelp Nov 14, 2008


    Thank you so much for your helpful response - I will get a new fan!  In the meantime, is the high pitched noise representing a danger?  As I said, I turn off the circuit breaker (which turns off everything else on the circuit) but the fan still makes that high pitch noise.  Is there a hazard until I can get it off the ceiling?
    Thanks again
    Susan



  • susanhelp Nov 14, 2008

    Thank you so much for your helpful response - I will get a new fan! In the meantime, is the high pitched noise representing a danger? As I said, I turn off the circuit breaker (which turns off everything else on the circuit) but the fan still makes that high pitch noise. Is there a hazard until I can get it off the ceiling?
    Thanks again
    Susan

  • susanhelp Nov 14, 2008

    HOORAY...turns out that the high pitched sound was because after I turned the circuit breaker off and on, my SECURITY SYSTEM was sending a beam which messed up the fan. Once the system was disengaged, the fan returned to normal! Thank you everyone!!!

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7 Answers

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  • 449 Answers

Hi!!!

try to check the motor
or replaced the motor
look in the surplus near you!!

Posted on Nov 14, 2008

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Hi,

Initially, it would be assumed that the unit has been wired correctly since it has been in operation before and was installed 5 yrs ago. It is interesting to note that the high pitched sound is still present even when the breakers are off, which could only indicate that the source/cause is something external to the unit. Of course the alternative is that the circuit breaker is not really switching off but are locked/fused to the on position.

Offhand, the internal controller of the unit would be suspect (if the high pitch is not mechanical in nature). Based on these, might it be more to your advantage to simply replace the fan and contract a qualified installer to remove the old and install the new?

Pls bear with me. No matter what is wrong with the old fan, it has to be removed and repairs done on it. This would then involve two work load, remove and repair. After a successful repair, then it would be re-installed. Things to consider then would be cost of remove/re-install + cost of repair + downtime. The alternative, replace with new = cost of remove of old + purchase of new + install of new: no downtime.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Posted on Nov 14, 2008

  • Louie  Role
    Louie Role Nov 14, 2008

    Appreciate the direct "Ask Mes". Sorry for the delay in response. Electrically, there should be no
    potential hazard since there would be no more "juice" running through
    the circuitry. This is again based on your post that the circuit breakers are turned off.

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Hi Susan, There is a capicator in the fan that builds up the voltage to get it going and its eighter this, the motor , the gears or the Control board in the unit thats bad. I will not advise you to fix this on your own cause the Capicator will keep HIGHLY DANGEROUS VOLTAGES IN IT THAT CAN KILL YOU. It will stor the current even though its unpluged it functions like a battery. I can suggest ways to check and correct the error but I cannot sensible risk putting you at risk. Please contact a local repair man ( an electrician or Electronics technician will be able to assist you safely with you having to risk harm. High Voltage Capicators like the kinds used in all fans are extremely dangerous and although the produce a small burst, the voltage and amperage is more than enough to stop your heart. Please seek local profession help.

Posted on Nov 14, 2008

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  • Rishi Roshan Ali Nov 14, 2008

    The humming noise you are hearing is the motor eighter being stuck or not geting enough charge to run, you can try turning the blades when you hear the noise using a broom handle. (NOT YOUR HANDS)

  • Rishi Roshan Ali Nov 14, 2008

    As will all electrical equipment there is a risk of fire, its advised to unplug or terminate the power source to any faulty electrical device. If having the breaker on isnt necessary then I'd suggest you turn it off until you have the problem corrected or the unit replaced.

  • Rishi Roshan Ali Nov 14, 2008

    well it means there is electricity still there.. Is it that breaker that controls the fan / or the main breaker that you have turned off ??? if so then perhaps the capicator still has charge.. It will be an annoyance and it may pose a risk of fires. I'll just keep a fire extinguisher handy and have someone at home just incase anything happens. The earlier you get that unit removed or at least mounted off that will be much better. Seeing as its being an annoyance and may pose a risk .. I can suggest if you are willing or think that you are capable. To turn off the main breaker, unmount the fan from the cealing and disconnect it.. But remember there is a capicator and the fans faulty so its workings are unpredictable and there is a change of being electrocuted... Which ever choice you decide please take precautions, no matter the risk, how slim it can still happen.

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You have wired up the lightfiting wrong, chances are you have reversed the polarities and blown the internal chip which recieves the wireless signal from the remote, you can try installing it again to rectify the problem but i doubt the remote will work, the lights might..................... please make sure that the electricity is turned off before you atempt to install the lights to avoid electric shock.
Have a qualified electrician sort it if you can afford it! better safe than sorry

Posted on Nov 13, 2008

  • Lee Hodgson
    Lee Hodgson Nov 14, 2008

    If i were you i would disconnect the fan from the mains straight away!!!!!!!! don't leave this to chance, it could causea fire or anything, its dangerous, please take my advice

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Use a stick try to push the blad in the direction it usually rotates. if it turns, then check the ckt breaker. turn the breaker off and on.
if it does turn but with force, then the fan need to be taken down and clean. it porbably have enough dirt keeping it from truning.
if it doesn't trun at all. the fan motor is bindup. may need a repair man or a new fan.

Posted on Nov 13, 2008

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That is probably something stuck in the gears.

The unit should be revoved and inspected to find the problem.


Posted on Nov 13, 2008

  • Ginko
    Ginko Nov 13, 2008

    Ask mmechanics about the white condenser (condensor), I never heard about this white condenser leaking. He is making me feel ignorant.

    Apologies.


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Check the motor is it running properly when you start.also check the white condensor near it if it is smelling it may have leaked and gone faulty and needs replace ment. also change the remote batteries and check out.it should work.

Posted on Nov 13, 2008

  • 1 more comment 
  • mmechanics Nov 13, 2008

    that means either the motor is faulty or the motor is not getting power from the wires which are connected to the electricity.please check out that wires,
    if donot have technical idea of how to check calling a technician is much advisable.as locating the fault and getting it repaired will not cost u much.
    for further assistance please reply.
    thanks.

  • mmechanics Nov 13, 2008

    Check to see if the wiring at the fan is reversed - perhaps the neutral
    (typically white) & hot (typically black or red) are swapped.

    If this is not the case, check to see if the
    neutral & hot are switched for the entire circuit


  • mmechanics Nov 13, 2008

    thank u ginko for correcting me .by mistake wrote condensor.actually wanted to write capacitor with 3 legs. which connects to the motor, if the capacitor  goes faulty motor will not work .


    thanks.

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