Question about PC Desktops

3 Answers

HP Pavillion dv6500 Notebook. Power light coming on when connected up to charger but no charge going in.

Posted by on

  • 2 more comments 
  • stevefeher Nov 14, 2008

    fogot to mention pc doesn't work when connected up to charger. no power going through at all but power light going on and battery has no charge left.

    This is additional to info posted yesterday.

  • Peter Feb 21, 2009

    power is reconized but want charge battery

    if i remove battery no power at all will not start laptop

    when battery is in in powers on but dont charge even charger is reconized to be plugged in

    have somebody an idea what that could be

    i called HP they said they dont know the Problem



  • Anonymous Feb 26, 2009

    Hi i have the exact same problem did you ever find out a solution?if you did i would be grateful if you would pass it on to me?

  • Anonymous Mar 16, 2009

    I am having the same problem and can't understand. Called HP. They wanted 49.99 just to give me Technical Support. i told the lady that I wasn't interested as I had already been to many websites including this one, no one had a solution other than sending to HP. So, I asked her where I needed to take it to get it fixed, she then informed me that if I sent it to HP it would cost 298.00 just for them to look at it, since the one year warranty expired less than 3 months ago. At that point I told her that for $300 dollars + whatever repair costs would be (remember the 300 was just to look at it) it wouldn't be worth it because I could buy a brand new one for that. This sweet little lady then told me she would switch me to Purchase Dept. This was when I lost it and with many expletives explained that I would never under any circumstances buy another HP anything ever. I then hung up on the clueless idiot and am resigned to either A) buy a bunch of parts (power supply/motherboard) probably a waste of money or buy a new laptop. No wonder the extended warranties for these things are $400+. They must expect them to break immediately after the original runs out. This is ridiculous. Congrats HP you've lost several thousand customers over a default that is a known issue with HP and you'd sell a lemon product with no honor. Oh and the supposed BIOS update that is what supposedly causes this issue is not true. I just ran BIOS update within the last two weeks after I had to do a reinstall of Windows and my BIOS was the most current version.


3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 1 Answer

I just fixed my friends dv6500
it had same probs as mentioned above

the probs i found : shorted schottky diode marked LG = smd10k45
                           shorted n-ch mosfet      marked 702 = 2N7002
                           defect smd cap
All these are placed just below the battery connector on mobo
see page 128 of service manual
replaced these smd's and laptop worked again

the damage was caused by overheating of the smd's
could be you have the replace other smd's surrounding these mentioned above
depends on how hot it was

hope this helps 



Posted on Mar 31, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem
but this i don´t understand " defect smd cap"
can u give more details ?

Posted on Apr 28, 2010

  • patalhetas Apr 28, 2010

    or wher I buy this ?



  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Expert
  • 62 Answers

If the PC works while the AC power is attached but the battery does not seem to be holding a charge, the battery is probably bad. Unfortunately they do go bad after a while. Before spending any money, make sure the contacts on the battery are clean and there is no physical damage/misalignment that is preventing proper contact from being made between the battery, PC and charging hardware.

Posted on Nov 13, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

HP Slimline Pavillion s3123w monitor going to sleep.

Sounds like the motherboard might be bad but go thru these steps.

Unseat and reseat the memory one stick at a time in each slot one at at time and turn on the computer after each stick reinsertion.

If that doesn't get the video to come back up then go ahead and unseat and reseat the CPU. Then try turning on the computer.

If that doesn't do it, make sure there is no power going to the hard drive or the dvd drive. Then try turning on the computer.

If you do all of these steps and you still have no video, then the motherboard is bad and would need to be replaced.

Aug 19, 2009 | HP Pavilion Slimline S3123W Desktop PC -...

1 Answer

Removing a motherboard

download the service manual for your laptop from this link, it should tell you how to remove the motherboard



May 03, 2009 | PC Desktops

1 Answer

No display

plz try by resiting the ram if the problem is not solved then *********** board is having problem

Apr 13, 2009 | PC Desktops

1 Answer

Hp pavillion entertainment notebook special edition. keyboard lights come on but display is black

If it doesn't even light up during boot then your back light must have malfunctioned. You will need to get it replaced.
If it cost less than $1000 then i would buy a new laptop

Try Pressing the Function key and the brightness higher key.

Oct 07, 2008 | PC Desktops

2 Answers

My HP Pavillion entertainment PC laptop does not turn on. the charging light comes on when connected to electric outlet, but when I turn on power button, the top buttons light up for 1 sec then everything...

Hi cgafinest,

I had a similiar issue some months ago. I replaced the power supply and fixed the problem. You may want to try that first.

Hope this helps and good luck.

Aug 02, 2008 | PC Desktops

1 Answer

I have a crappy HP pavillion dv6000 laptop, after working fine on shutdown last night, i turned on this morning and it would not boot up. the lights on the volume bar lit up, flashed, and went off...thats...

It's acting like the juice is drained in the battery. Are you sure it's charged? Do you have a spare battery you can swap out?

Some of them come with two. I actually have the same series laptop (a Pavilion dv6258se, 6000 series), and they can be a little flaky.

I also had an issue where my HP power cable (that connects the laptop to the wall outlet) was faulty, and needed to be replaced, because it stopped charging the battery. I ended up purchasing a generic replacement power cable on eBay.

Jul 24, 2008 | PC Desktops

1 Answer

My hp pavillion dv9000 is not charging my battery. it is saying plugged in not charging charger is getting hot as well

Battery is defective. If under warranty just call HP on the phone else you need to find a replacement battery wither from HP or someone else like Amazon

Jul 24, 2008 | PC Desktops

2 Answers


1)try to check also if you'll see a solid GREEN LED light on your ac adapter.if yes, possible problem could be on the battery port or the battery itself

2)With regard to the battery meter,where did you find that?If not in the BIOS,try this.restart computer and press F2 several times .Once you're inside the BIOS.try to go to the battery option-try to see if the battery indicator would say 100% also.

3)if 100%,try another battery if you have one.use only the battery as the only source of power..if a known good battery works then the problem is with your old battery.if a known good battery won't work,that would mean that you have a problem with your battery port.if that is the case, you may have to replace your motherboard for that but if you still have an active hardware warranty on your pavillion dv 4000.try calling the manufacturer for a motherboard replacement and try asking also if your battery is part of any recall.

4)if the battery meter in the BIOS does not say 100%, try charging the battery for an hour then go back to the BIOS try to see if the battery meter would go up.if it increases the battery meter try using the battery as the only source of power...if nogo,go back procedure 3.

Jan 17, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

1,061 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts


Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides