Question about Brother IntelliFAX 560 Plain Paper Fax

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Fax replacement parts

I accidently threw my phone away that goes to my brother's fax machine. How can I get that replacement part?

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  • Brother Master
  • 5,568 Answers

The jacks generally used for handsets on fax machines are a smaller (fewer contact positions) version of the one that are used for the wall-mounted outlets.
Unless the Brother handset jack looks totally different than the one in which the fax machine is currently plugged at the wall, then the handset jack should look pretty much the same but smaller.
A friend or relative may have a retired corded phone that they haven't tossed out yet so check with them before poking around to look for a replacement as described below. 
If you are in the US, check the dollar stores and chain drugstores for corded telephones. Coming from China, they shouldn't cost more than $10 US and may have the exact same connector attaching the handset to the base of the phone. Check them if possible before hitting the cash-register since it is becoming more common to have the handsets on these cheap phones permanently wired to the base which, of course, makes them useless for your needs. Most stores though will let you return the item for a refund.
Checking a couple of stores, you may even find it possible to match the color of the fax machine with your substitute handset.     

Posted on Nov 13, 2008

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Posted on Jan 02, 2017

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