Question about Creative Labs Zen Micro MP3 Player

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Zen Micro stuck in upgrade mode

Trying to upgrade firmware (from 1.02.05 to2.21.02), it connected alright, started the upgrading and seems to be stuck about 2/3 the way through, Any thoughts? Can I remove it safely from the computer? It worked perfectly before.

Using XP
Thanks, Wendy

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  • waclough Nov 16, 2008

    I called Creative and the tech and I took a chance, I disconnected it and lo and behold it was upgraded and still worked! The only problem is that the zenmicro software doesn't reconize it anymore, so I use Creative Media Source Organizer, weird huh? Thanks for your thoughts, though. waclough

  • tnareeves143 Nov 18, 2008

    want get out of recovery mode

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I think that you should try to go to google and see maybe where is the button and if it happens that google also can not find the probelem of your MP3 player, then you should go to a nearby technician and he can also try to fix your problem.. if he also fails to to fix it.
You should take it back wher you bought it from and tell them to give you a similar one that was almost the same as your old one

Posted on Nov 15, 2008

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First off, download the Firmware upgrade from Creative (http://support.creative.com/downloads/welcome.aspx?nDriverType=4#type_4)

Don't run it just yet!

Now, go into the Zen Micro's Recovery Mode:

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The Recovery Mode options include an option to "Reload Firmware".

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The Zen V Plus is an MP3 player that can play music and videos; you can also view pictures and listen to FM radio. Often, MP3 devices require upgrades. Firmware upgrades to the Zen V Plus fix bugs and sometimes upgrade the user interface, which can enhance your user experience and correct problems. You can upgrade your Creative Zen V Plus to version 1.32.01 through the Creative website.

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