Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Cant receive fax

Sending works ok

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Assuming that all your setting are correct and you have a dedicated line or distinctive ring, it sounds to me like your PC Fax board may be defective. This boards are found on the left hand side of the printer toward the rear and are fairly easy to remove and replace. Fax pc boards can also be really expensive, but here is a site that may have the product available at a reasonable price. Printerfixer.net

Posted on Nov 14, 2008

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1 Answer

Why cant I send a fax


Hi,
I share a informative links please visit and check it your error options.
Read More... Cannot send fax using all in one printer and Interpreting Error Codes in Fax Communication Error or Fax History... and If any more Help.. HP Printer Support

Thanks,

Sep 08, 2014 | Printers & Copiers

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Hp 8500 printer/fax machine will no longer receive a fax in color but can send in color. it used to work fine both ways. What can I do to fix the problem?


If the person who is sending the fax cant send in color, then you would not be able to receive the fax in color. Just make sure you choice the option to received the fax in color. Ask someone to send you a fax in color and just received in color.

Feb 17, 2013 | HP 8500 Premier All-In-One InkJet Printer

1 Answer

How to I turn off the automatic printing of the fax logs.


To change fax confirmation
1. Press Setup.
2. Press Print Report, and then Fax Confirmation.
3. Press the right arrow button to select one of the following, and then press OK.

Off - Does not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.

On Fax Send - Prints a fax confirmation report for every fax you send.
On Fax Receive - Prints a fax confirmation report for every fax you receive.
Send & Receive - Prints a fax confirmation report for every fax you send and receive.

May 03, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

How can I get a FAX Confirmation printed out on the HPJ4680?


If you require printed confirmation that your faxes weresuccessfully sent, follow these instructions to enable fax confirmation beforesending any faxes. The default fax confirmation setting is Off. This meansthat a confirmation report is not printed for each fax sent or received. Aconfirmation message indicating whether a fax was successfully sent appearsbriefly on the control-panel display after each transaction. NOTE: You can include an image of the first page of the faxon the Fax Sent Confirmation report if you choose On Fax Send or Send &Receive, and if you scan the fax to send from memory To enable fax confirmation
1.Press the (Setup) button.
2.Press right arrow to select Print Report, and then press OK.
3.Press right arrow to select Fax Confirmation, and then press OK.
4.Press right arrow to select one of the following, and then press OK. Off Does not print a fax confirmation report when yousend and receive faxes successfully. This is the default setting. On Fax Send Prints a fax confirmation report for every faxyou send.
OnFax Receive Prints a fax confirmation report for every fax you receive.
Send& Receive Prints a fax confirmation report for every fax you send andreceive

Jan 10, 2011 | Printers & Copiers

1 Answer

I would like to have the device print a Fax Confirmation for all fax sent and received. HP Officejet J4680 All-In-One


Hi,

Follow the steps below to enable the Fax confirmation on Sent and recieved.

On the printer :
  1. Press Setup (c01461502.gif ).
  2. Press the right arrow button (c01185072.jpg ) to select Print Report , and then press OK .
  3. Press the right arrow button (c01185072.jpg ) to select one of the following options:
    • On Fax Send: Print a confirmation page every time you send a fax.
    • On Fax Receive: Print a confirmation page every time you receive a fax.
    • Send & Receive: Print a confirmation page every time you send or receive a fax.
  4. Press OK .

Thank you for contacting FixYa


*Please rate this solution with Thumbs Up

Nov 24, 2010 | HP J4680 Office Jet All-In-One Printer

1 Answer

C7180 can't send or receive fax? this worked a


press setup button. scroll to advanced fax setup. press ok. scroll to ecm press ok. select off. then press ok. then press cancell button to go back to main screen. now try to send and recieve fax.

Dec 19, 2009 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Lexmark 7100 series will receive faxes but wont send them


I have a problem sending/receiving faxes. I have been trying to send a fax but it will not go through.

Mar 19, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Cant recive fax


Ok - phone off hook is a message on the printer because you are on the phone. There is a phone that is up somewhere in your home that it can recognize. You cannot send a fax or receive and be on the phone at the same time. This can also be caused by credit card machines, internet service (filter needs to be on fax line), and other fax machines.

To the original poster - your question is fairly vague. This hp link solves the most common issues when you can send but not receive.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01503742&lc=en&dlc=en&cc=us&lang=en&rule=21569&product=391182

Sep 09, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

My fax sound but dont received any fax


hi,

check whether the auto answer is turned on...

either u have the button on the front panel of the printer itself "auto answer" or u will have it in the fax menu...

press the menu button and scroll down to fax setup or advanced fax setup, make sure the auto answer option is turned on....

thanks and regards
agnel

Mar 19, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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