Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Cant receive fax

Sending works ok

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Assuming that all your setting are correct and you have a dedicated line or distinctive ring, it sounds to me like your PC Fax board may be defective. This boards are found on the left hand side of the printer toward the rear and are fairly easy to remove and replace. Fax pc boards can also be really expensive, but here is a site that may have the product available at a reasonable price. Printerfixer.net

Posted on Nov 14, 2008

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Why cant I send a fax


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1 Answer

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1 Answer

My fax sound but dont received any fax


hi,

check whether the auto answer is turned on...

either u have the button on the front panel of the printer itself "auto answer" or u will have it in the fax menu...

press the menu button and scroll down to fax setup or advanced fax setup, make sure the auto answer option is turned on....

thanks and regards
agnel

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