Question about Maytag Neptune MDE5500AY Electric Dryer

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Dryer door will not open

I have a Maytag Neptune front load electric dryer that I purchased about seven years ago. The door will not open! What do you suggest we do to get the door open without damaging it?

I just had a tech check my Neptune washer two weeks ago and was told that it would cost over $1,000.00 to repair because the main bearing went out....Needless to say I am very unhappy with this set and I know that they have had a lot of problems with these units. They were very expensive and should have lasted, two people in our household, longer than this.

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Only the washer has a main bearing. the dryer only has bearings in the motor and still would not cost 1,000 to fix. did you door issue get fixed? Joe

Posted on Nov 18, 2008

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1 Answer

Seven year old maytag neptune electric dryer has a squeak when it is runningand need to know what to fix?


Hi,
Here is a tip that I wrote about dryers and noises...
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heatman101

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1 Answer

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Maytag Neptune dryer repair in orange county, ca
appliance repair orange county, ca

Feb 07, 2010 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

How do you open the front of the dryer?


Unplug your dryer from the electrical first.
You would remove the electrical box from the top of the machine that holds the timer switch/start switch,etc. Be really careful that no wires come loose in the process.
Then remove the top of the machine, then the front will come off after you remove the screws holding it together.
Good Luck,
I hope this helps

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1 Answer

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I do not have that specific dryer but try these simple steps.
Maybe they will help you.
1. Shut the electric breaker off to the dryer for about 30 seconds and and back on.
2. Open the dryer door and inspect the switch that tells the dryer the door is closed. work it by hand just to make sure it is not stuck.
3. Spin the timer controls to another setting and see if the other setting will work.

That's all I've got for now...

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1 Answer

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1 Answer

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the belt needs to be replaced. open the front of the dryer, remove the bulkhead and install belt. or call your service guy and have him do it

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The instructions above are perfect for most Maytag Dryers, but the Neptune MDE4000AYW is built differently from most. To open it, undo the two screws that run through the door hinges, and remove the door, then undo the two other screws that are on the opposite side of the doorway. With these four screws out, you can lift the front panel UP and out. Make sure you unplug the dryer first :-)

Dec 01, 2007 | Maytag Neptune MDE5500AY Electric Dryer

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