Question about Microsoft Xbox 360 Console

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Laser diffculty it will not read the games new or old. tv will say downloading then it says open case within seconds

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Try to use a laser lens cleaner like the ones you purchase at walmart for DVD players,...if that doesn't work, you can also try canned air, just don't spray it directly into the console you might damage the components,...pick the console up and shake it gentley, if you hear rattling something may be damaged already.

Posted on Nov 13, 2008

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3 Answers

It says unable to read disc when i put the game in.


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What Is It? The Disc Read error is a simple one. It simply means that the Xbox is unable to read the disc that you have placed in the drive. In the majority of instances, this error has nothing to do with the functionality of the console, but, rather, hinges on the actual disc that has been inserted into the DVD tray.
Disc-Related Errors The most common reason for Disc Read errors are related to the disc itself. Numerous conditions can keep the laser from reading the information contained within the game, DVD or CD in the DVD drive.
  • The disc is scratched - Game discs, audio CDs and DVDs can become scratched very easily. Usually this is because they have not been kept in their cases, but left in the open. Simply resting two discs atop one another can scratch the bottom disc. If discs are sufficiently scratched, the data contained on them will be inaccessible to the drive.
  • The disc is dirty/dusty - Dirt and dust can build up on the faces of discs left exposed. When sufficient dirt or dust has built up, it can block the laser beam used to read the disc, resulting in a Disc Read error.
  • The disc is the incorrect region - DVDs come in formats called "regions." These regions match the region specified in the software of the DVD player. Some games also have these regions. If the region of the DVD and that of the player do not match, the disc will not play.
Can I Fix These Errors? Repairing disc-related issues may or may not be possible. If the cause is simply dirt and dust, you can certainly repair the disc. However, if the cause is due to extreme scratching, then replacing the disc is likely your only choice. If the disc is from the incorrect region or from another country, you will have to obtain the correct region. Returning the disc to the retailer for exchange may work.
Non-Disc Related Errors As mentioned, there can be some Disc Read errors that have nothing to do with the disc at all. In this case, it's time to troubleshoot the Xbox.
  • First, simply try to reboot the machine. Often, this will flush the cache or other error and allow the game to operate or the disc to play.
  • Second, try removing the hard drive and/or memory units. Once removed, reboot the console and attempt to load the disc with the hard drive and memory out of the unit. If this works, you can simply shutdown and reinstall the hard drive.
  • Attempt to play the disc in another type of player. For instance, attempt to play the DVD in another DVD player or the CD in a CD player. If the disc plays in these players, you may need to clean the Xbox DVD player.
  • Check to make sure that all air vents are open and are able to provide sufficient airflow. Overheating can cause Disc Read errors, as well. In addition, ensure that the power supply is unobstructed and uncovered. Much like the Xbox 360, the power supply can become quite hot and can cause errors if unventilated.
  • Check for disc tray errors. Depress the eject button and watch the tray extend. If the tray partially extends and then retracts immediately, you may have a problem with the DVD drive. If your Xbox is under warranty, this can be replaced at no charge. However, if you are out of warranty, you can install a new DVD drive on your own.
  • As a note, make sure that the new DVD drive comes with the same firmware as your original console, or you may experience additional error codes after the installation of the new DVD drive.

May 09, 2011 | Video Game Consoles

2 Answers

When I put my xbox360 games in, my console says Open Tray, then it wont read the games. It will say Reading for a second, but then it says open tray


Your drive has gone bad. Either the laser or the drive motor that moves the laser had burned out. You can either send it to Microsoft who will charge $100 to fix it or contact someone local who can either repair the drive or replace it. If you replace it you must buy the same drive type (lite-on, benq, samsung, or hitachi) and have the firmware from the old drive flashed to the new drive. Also if you happen to have a modded xbox 360 with old firmware the new ap2.5 checks also cause you and open tray error and a flag for ban.

Mar 07, 2011 | Microsoft Xbox 360 Console

1 Answer

Ps3 will not read games.. the blue and green light are both on.. its not making any weird noise.. its seems as if its spinning and reading but the game icon wont pop up to indicate there is a game in...


This is unfortunately due to the Blu Ray lens developing a fault within the disk drive or becoming dirty. Usually it will still play DVD's but not Blu Ray discs or games. You could try a laser lens cleaning disc but 9 times out of 10 this doesnt usually work. I am guessing this is the new PS3 slim model you have trouble with, which I am pretty sure are still under a year old from launch date. In which case I would give Sony a ring as this should still be under warranty. They should offer you a replacement free of charge.

Hope this helps and thank you for using FixYa

Aug 19, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Open tray on xbox when it's closed


when the tray is closed and it does not
see a cd it should say open tray


The problem weak or dead laser
laser are chep 30.00- 40.00
and not to hard to swap out.

second it may be a bad drive motor
or bad spindel motor .in that
case you will to buy a new
drive and swap out the P.C. board
from the old drive to the new one

Rob


Sep 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Open tray error


You need to either replace the drive with a working drive or replace the laser within your current drive. If you change drives you will first need to obtain your dvd-key and then flash it into your new drives firmware.

Sep 11, 2009 | Microsoft Xbox 360 Console

2 Answers

My xbox is unable to read any of my games.


prolly the laser you can buy one on ebay for 15-20$ or buy a new dvd drive for 50$ if you replace the laser you will need to solder for the dvd drive all you will have to do is open the case and pull out the broken one and put in the new one

Jul 31, 2009 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 Halo 3 edition hardly reads any disc successfully!


This most likley a weak laser .
8 mw 633 nm laser diodes fail in stages
as they get weaker the cd ups voltage
to the laser diode till you get to full gain, affter that
it's time for a new laser .Good news
there cheap 30.00-40.00 and not too
hard to swap out yourself .

Rob

Jun 13, 2009 | Microsoft Xbox 360 Halo 3 Special Edition...

1 Answer

Xbox 360 doesnt read games but reads dvds


Your laser is bad in the drive. When it comes to reading games, DVd's, music cds, it requires a different strength from the laser in your dvd rom in order to read them. If it can't read all types then the laser is definitely bad and you can either replace just the laser or the whole drive.

Feb 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Ps1 games


Are you receiving a disc read error? Or do they simply not load?

In either case, you will want to make sure that your laser is clean. This will require opening the console.

Just google playstation 2 repair and look for free walkthroughs...they are everywhere.

I would boil the problem down to 3 possibilites....

1. Alignment

2. Adjustment of the cd side of your laser potentiometer

3. A simple cleaning of your laser

Nov 13, 2007 | Sony PlayStation 2 (PS2) Console

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