Question about Brother IntelliFax-2480C Fax

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Busy signal, phone states ''line in use.''

The fax machine can not receive or send.  If you call the number is has a busy tone.  The caller ID states "line in use."

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Make sure the handset is set in it's cradle. But it sounds like some other device is on the phone line.

Posted on Nov 14, 2008

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How can I get the telephone on my Brother Fax T96 to work?


Step by step information at the link below.
Brother Fax T96
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
  • If you answer the call before the fax machine(during the ring delay period) and determine it is a fax, you can transfer the fax to the fax machine for receiving.

  • If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.

  • If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.

  • If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
    To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.

  • If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.

Mar 28, 2011 | Office Equipment & Supplies

1 Answer

On my activity report, under comment is states TX ECM I know the TX is transaction (I think?) what does ECM stand for


ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your FAX/MFC for this feature to work.ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) that had an error.
If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other
custom feature on a single phone line with your fax machine, it may create a problem sending or
receiving fax data.
For Example:
Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
However, if you subscribe to only Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt
or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition
is related to the telephone system industry and is common to all devices that send and receive
information on a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.

Jan 20, 2011 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Can not receive or send faxes???


If your fax machine was working before this could be a line problem. Call your fax number with your cell phone or another phone. If you get a message phone the phone company or it just rings busy its probably a line problem. Another check is to plug your hand set into the wall outlet jack, you should hear the dial tone. If there is no dial tone its also a line problem. Or just try pluging your fax machine in at another location, if it works there you know its a line problem. If its still not working its going to be one of the boards inside the fax machine. Good luck.

May 16, 2010 | Office Equipment & Supplies

1 Answer

I can send faxes but can not receive faxes.


1st make sure the phone line is in the jack on the fax that says line. 2nd make sure manual receive is not turned on.
does the fax machine ring when a fax is coming in ? call your cell phone or another phone with caller ID and make sure it is calling from the correct number.

Apr 09, 2010 | Canon LC 9500 Laser Fax

1 Answer

Trouble faxing


Check the fax line with a regular phone and dial a fax number to listen for fax tones.

May 31, 2009 | Samsung SCX-5115 Fax Machines

2 Answers

Error 401 & 634


error 634 is an indication that the line was either busy, or there was no answer on the receiving end.

Jul 23, 2008 | Panasonic Panafax UF-550 Plain Paper Laser...

1 Answer

Brother 4100e Fax Problem - Caller ID won't work with Fax Machine


Usually, fax machines don't have caller ID capability.. If the sender's fax number appears on the faxes you receive, it's just that they have programmed it into their fax machine as a header.

Jun 29, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Fax is not going


If you can fax to another number (this will be the best test)

Its going to be the fax machine on the other end. Either there is a problem with there fax, there line conditions (a bad line, working dosen't always mean a working fax line) or compatibility issue between the two faxes.

The only other possibility id the communications board has failed inside your machine but is unlikely if you can receive.

Feb 19, 2008 | Brother IntelliFAX 775 Plain Paper Thermal...

5 Answers

Can't receive fax but can send


Call your cell phone from the fax machine and check the caller ID to make sure that it is the correct number for your fax machine. Next, call the fax machine from you cell phone, and make sure the fax machine rings. Problems like these are almost always a phone line issue, not the machine.

Don't forget to rate your solutions please.

Dec 03, 2007 | Sharp UX P200 Plain Paper Thermal transfer...

1 Answer

Sending and receiving problems


Where the telephone line comes in from the wall, make sure that it is plugged in the "line" or "wall" port. There is probably another port call "tel" or "acc". If the line is plugged into that port you will still get a dial tone but you are not connected to the fax's modem. You hope that's it. Ed

May 15, 2007 | Canon FaxPhone L75 Plain Paper Laser

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