Question about Lowrance LCX-19C GPS Receiver
Although my LCX19C is 4 years old, it has never been used. I was waiting for the old unit to die. Finally installed it recently and it immediately blew the in-line fuse. Replaced the fuse, but unit is dead.
Got RMA from Lowrance and sent it in for repair. They sent it back unrepaired with an offer to discount purchase of a new unit. Said they can't get the parts to fix these units.
Do you offer a repair service for this unit?
Is there anything I should try to verify that its really dead?
Thanks for any help.
It sounds like you may have to send it out for service, but before you you do there are a few things you can try.
Low voltage can cause erratic behavior. Since you already wired directly to the battery, check the plug for corrosion.
Try unplugging the transducer cable to see if the display still behaves erratically. You wont see depth readings but you should still see the screen going black. If no erratic behavior with transducer unplugged then problem is in the transducer cable or the plug. A common source of failure is at the plug because the added stress of plugging and unplugging cables can cause the socket to twist slightly which can cause a short.
Make sure you have the latest software update.
How to see if your LCX-19C is already using version 1.8.0 software:
Copy it onto a blank MMC card and install it in your GPS. The GPS should prompt you on how to install the update.
If you need to send the unit in for service click this link: LOWRANCE SERVICE
Posted on Mar 17, 2008
I have the same problem on my unit and was told the same after I stayed on hold 38 minutes for tech support at lowrance. This is the second Lowrance that they would not fix and only offer a "discount" on a replacement. This company can KISS my behind. What a scam!!!
Posted on Jun 06, 2008
SOURCE: When turning on the Lowrance
here is the link to your the lowrance web site. the trouble shooting guide says that if you tried to it on another boat than you might need to take it in for service. but there is a section that explains how to do a soft reset on the unit. you might try that.
please rate and comment on your experiance with fixya.
Posted on Aug 15, 2008
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