Question about HP Computers & Internet

1 Answer

I can not scan images from my HP printer to my Mac computer . This is the error I get. Scanner cannot be utilized.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 28 Answers

Hi provenwinner, if you are using Vista you have to go into paint and scan from there. Go to file then scan.

Posted on Nov 13, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP Photosmart C5280 No computer connection


mail or call to the technicale support team of hp for that problem and get the folloups from them every day, i cant say much more becouse its realated to mac and for mac there is too less data available on hp sites.

Jun 13, 2012 | HP Photosmart C5280 Printer

1 Answer

I can't find a scanner utility that will work with my mac


Hey,

here are the drivers for Max OS X:
HP DRIVER SUPPORT

If you are just trying to scan a photo, try to open any photo editing software you have and then try to import an image.
see if it works that way.

I always use photoshop to import scanned images through the scanner if i dont have a utility that came with the scanner itself.

good luck.

Sep 23, 2011 | HP Photosmart C7280 Laser Printer

1 Answer

Scan wont work on mac psc 1410v


First are you trying to scan using the scan button on the all-in-one or from the computer? If you are trying to use the scan buttons, you need to install the HP full-feature software package: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw_lang=&product=458978#N193 . (If you need to expand the section marked drivers.) Uninstall the printer and disconnect the data cable before installing this full software.

If you installed the basic drivers that came with the Mac OS, you can scan using Apple Preview and Image Capture software. You can also acquire a scan from the Print & Fax > Printer browser. Open the software from the dock or from the Applications folder. In Apple Preview, choose File > Import from Scanner. In the Image Capture program select the all-in-one from the list of devices.

For the Print and Scan. Open System Preferences from the Apple Menu. Click Print & Fax and select the all-in-one. Click the Scan tab and Open Scanner. Then click Scan.

With the HP software you can launch a scan from the computer or from the scanner (but only if the monitoring program is running). You need to set up the HP Utility for the scan task manager.
This site has the full set of steps: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02456650&tmp_task=useCategory&lc=en&dlc=en&cc=us&product=458978#N2158 .

Sometimes an all-in-one will work for printing but not for scanning due to a damaged cable. Scanning requires bi-directional communication with the printer. Try replacing the data cable. If you use a USB hub or print server, try a direct connection to the computer.

I hope this helps.

Cindy Wells

May 14, 2011 | HP PSC 1410 All-In-One InkJet Printer

2 Answers

HP Photosmart C3180 All-in-One printer, Scanner, Copier will not scan with Mac OS 10.4. The button flashes for a few seconds, then stops and nothing happens. No image appears on my computer screen.


All lot of those printers came with two separate driver's disc. Make sure that you are installing the correct for the mac and not windows. If you are you can go to the hp website and do a search on there website for the driver for mac operating system.

Apr 25, 2011 | HP Photosmart C3180 All-In-One InkJet...

2 Answers

Can not scan to mac computer from hp c7280. What should I do? I need to know how to scan hp c7280 to my imac computer. I receive the message "refer to device documentation to troubleshoot." ...


There are multiple ways to use the scanner on your Mac. If your Mac recognizes the scanner as a device, then you can use the scan from the Mac using Preview or Image Capture apps (in your Applications folder). You can also use Picasa by going to the import function and finding the scanner and try it from there. If you are having issues getting the HP scanner to recognize the Apple device. Here is the official website for the download from HP. Apple drivers sometimes do the job of getting the scanner to be recognized, but the official drivers might do better.

Mar 02, 2011 | HP Photosmart C7280 Printer

1 Answer

Using my F380 all in one, how do I scan to my


Scan an image
You can start a scan from your computer or from the HP All-in-One.
This section explains how to scan from the control panel of the HP All-in-One only.
To use the scan features, the HP All-in-One and computer must be connected and turned on.
The HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) must also be installed and running on your computer prior to scanning.
● On a Windows computer, look for the HP Digital Imaging Monitor icon in the Windows system tray (at the lower right side of the screen, near the time) to verify the software is running.
Note Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software.
● On a Mac, the software is always running.
Tip You can use the HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) to scan images, including panorama images. Using this software, you can also edit, print, and even share your scanned images. For more information, see the onscreen Help that came with the HP All-in-One.
To scan to a computer
1. Place your original print side down on the left front corner of the glass.
2. Press Scan.
A preview image of the scan appears on your computer, where you can edit it.
3. Make any edits to the preview image, and then click Accept when you are finished.
To stop scanning ➔ Press Cancel on the control panel.
If this doesn't work for some reason you should also be able to scan using windows camera and scanning wizard, the link will show you how if you have XP, just scroll down past the "how to print" section.
http://www.microsoft.com/windowsxp/using/setup/hwandprograms/printfaxscan.mspx
or this if you have Vista:
If you cannot find the scanner wizard it could be because your version of vista doesn't have it, I'm not 100% but I think it was only packaged with the business version of vista.
If this is the case then you can download a free program called IrfanView from there site: http://www.irfanview.com/
Click the Start icon. Click All Programs .
Click Windows Photo Gallery .
Click File and then click Import From Scanner or Camera .
Click Import .
Click Scan .

If you cannot find the scanner wizard it could be because your version of vista doesn't have it, I'm not 100% but I think it was only packaged with the business version of vista.
If this is the case then you can download a free program called IrfanView from there site: http://www.irfanview.com/
I hope that helps..
Regards
Mike



May 26, 2010 | HP DeskJet F380 All-In-One Printer

1 Answer

How can I scan to the Mac


It will depend on a few things:

The type of printer/scanner you have (HP, Canon, Lexmark, etc) and the operating system installed on the Mac.

You can find the operating system number by clicking on the Apple Menu (top left corner of the screen) and pressing "About This Mac". In the center of this window it will say "version 10.5.8 or 10.6.2 or 10.something)".

If it's 10.5.8 - that means you are running Leopard, and you may have to download updated printer drivers from the maker of your printer.

If it's 10.6 - update to 10.6.2 (apple menu > software update).

If it's 10.6.2 - restart the computer and disconnect the scanner. Restart it and connect it. Snow Leopard should discover the correct drivers automatically.

After that, all scanning is done in the Image Capture.app (located within Applications > Utilities.

Happy scanning!

Nov 23, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

Scanner error code


This generally indicates a driver error.
Download and run the Scan Diagnostic utility
  1. Download the HP Scan Diagnostic utility .
  2. When prompted, select Open or Run to start the download and run the installer, and then follow the on-screen instructions.
  3. Try the scan again.
The Scan Diagnostic utility checks the physical connection between the device and the computer and address the issues with the following components of the scanning software:
  • PML (Printer Management Language)
  • Yellow DOT4 entries
  • Scan Folder
  • Registry Mismatch
  • HP Digital Imaging Monitor
  • Multiple HP Digital Imaging Monitors
If an error condition is identified with any of these items, a red X ( ) appears next to the item. If there is no error condition, a green check mark ( ) is displayed next to the item. The utility is equipped with a Fix button to correct the error conditions.
Run the Unexpected Internal Error and Communications Failure patch
  1. Download the patch for HP Image zone/photo, imaging unexpected internal error and communications failure.
  2. Double-click the patch to install it on the computer.
  3. Try the scan again.
Try scanning without HP Imaging software
Try to scan with the built-in feature of Windows operating system called Windows Image Acquisition (WIA). To perform a WIA scan, follow these steps.
  1. Make sure the product is turned on.
  2. Click Start , and then click Control Panel .
  3. Click Printers and Other hardware , and then click Scanners and Cameras .
  4. Look for an icon for the product.
    • If there is not an icon for the product, click here to uninstall and reinstall the software .
    • If there is an icon for the product, click the icon, and then follow the on-screen instructions to scan images or documents to the computer.

Sep 21, 2009 | HP J3680 Officejet All In One Printer

1 Answer

How to scan with mac


    1. Connect a compatible scanner to your computer. A list of compatible scanners is available in technical document 107203 "Mac OS X 10.2: Scanners Compatible With Image Capture "

    2. Install any necessary software drivers that came with the scanner.

    Note: Not all scanners require the installation of additional software drivers.

    3. Turn on the scanner.

    4. Press the scan button on the scanner. See the documentation that came with the scanner for specific instructions. Image Capture opens automatically and a preview scan appears.

    5. Select the area of the image you want to scan.


    75481_1.jpg

    Figure 1 Preview image with area to be scanned selected

    6. Click Options in the toolbar to adjust settings specific to your scanner.


    75481_2.jpg

    Figure 2 Options icon

    7. Adjust any settings in the drawer that appears.

    8. Click Scan.
The scanned image is saved in your Pictures folder in your home directory and opened in Preview.

Note: These are the default options. They can be changed in the Image Capture toolbar.

Jul 16, 2009 | HP Photosmart C6280 Printer

1 Answer

Hp officejet 6110xi all in one


I did a search of your product's help pages on HP.com but didn't come up with an exact match for your error message relevant to an Apple Mac OS X. Before offering suggestions, let me make sure I understand the problem.

You have a Word document open on your Mac and you want to insert an image into the document that's on the scanner.

I'm actually not clear as to whether you successfully scanned an image in the first place. If you did scan the image, where did you store it to? Have you tried scanning the image and saving it to your computer? If you can do this successfully, try inserting the image into your Word document from the location on your computer.

If you tried to scan an image and got the error message, then there is a communication problem between your Mac and the printer. Since you can print, the cable connection must be good. If the error message is suggesting that you reinstall the drivers, you can find the instructions for how to do this at the following web page at HP.com:

Installing and Uninstalling Printer Software on your Mac

You may or may not have your original software disc that came with the printer. If you don't or if you need an updated print driver, you can download that software from the following web page, assuming you are running Mac OS X:

Mac OS X Printer Software and Driver Downloads

Occasionally, you can solve errors by installing print drivers that are more recent than those you originally installed when you first got your printer. That's the benefit of downloading the latest drivers from HP.

On the off change you are using Mac OS 9, here's the relevant software download page (the version of the Mac operating system matters):

Mac OS 9 Printer Software and Driver Downloads

If all you want to do is to insert an image into a Word document, you shouldn't need Adobe Photoshop or any other expensive software application. You aren't trying to do any fancy editing of the graphic, just insert a pre-existing image into a document.

I hope some of the above suggestions help. Post back your results and good luck.

Oct 15, 2008 | HP OfficeJet 6110 All-In-One InkJet...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

43 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Tony

Level 3 Expert

2598 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...