Question about HP Photosmart C3180 All-In-One InkJet Printer

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Printer ok scanner not ok

I have installed the printer threw ADD a printer on my printer set up, but it won't include the scanner into it. Why, if it installed the printer why not the scanner too?

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If you have added through the add printer wizard you have added jus the printer software.....try to install through the software cd that came with it....

Please dont forget to vote

Cheers!

Posted on Nov 13, 2008

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I am having problems making my scanner work - I can't scan a document from the printer/scanner/fax/copier to my laptop


How is the all-in-one connected to your computer? What OS are you using? Did you install the full software, basic drivers or the OS drivers? Are you starting your scan from the computer or the buttons on the all-in-one? Is this a newly installed printer or one that has been used several times with this computer?

The Photosmart C7180 can be used with a USB connection, wired ethernet network, wireless network, bluetooth or PictBridge. For a Mac OS, only the USB connection will work.

If you need the drivers, see http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=1153754& and select your OS.

If you connected the all-in-one to the computer via a USB connection before installing the software, you may have an OS driver that does not include the scanner driver. Disconnect the USB cable then uninstall the driver. Then install the HP driver. If you do not install the full software, you will not be able to use the buttons on the scanner to launch a scan. You'll have to start the scan from the computer.

If you have the full software, the HP Solution Center is installed. This includes a monitoring program that should run when you start your computer. This listens for the press of a button on the scanner and launches the appropriate part of the HP software. However, you need to set the button destinations in this software first. I recommend manually scanning at least once to set the appropriate resolution and destination folder for your scans. Then in the Solution Center, click Settings, Scan Settings, Button Settings and then Front Panel Scan Buttons. Set these based on your default settings.

If this all-in-one has been working previously, check your connection. Scanning requires bi-directional communication with the computer and can fail even when the printer works. Try a new USB cable and a different port, if you are using that connection. If you are on a network connection, check that the firewall isn't blocking communication. (Temporarily disable the firewall to check.) In Windows, check the Devices and Printers (Win7's name) control panel and check if the scanner is a listed device. Right click on it and check the properties and status. (All-in-ones are often listed twice - as a printer and as a scanner.) HP offers a diagnostic program, http://h10025.www1.hp.com/ewfrf/wc/doclink?lc=en&cc=us&product=1153754&tmp_docname=c02114802 , to check for issues with the scanner.

Try manually scanning with another program than the HP software. Windows includes some options that will acquire scans. XP, Vista and Win7 all include Paint (File > Import from Camera or Scanner > New Scan). Windows7 (and some versions of Vista) include Windows Fax and Scan (click New Scan). If you have the Microsoft Live software, you also have Windows Photo Gallery (works like Paint).

If you are connect the all-in-one to a USB print server, the scanner probably won't work. Try a different type of connection.

If you are using the all-in-one on a network, make sure that the network is up and the printer has an IP address. I've seen routers lose their connection for various reasons. (Rebooting both the modem and router sometimes cures the problem.)

Please add more information on your specific scanner problem and I'll try to provide specific suggestions.

I hope this helps.

Cindy Wells

Apr 09, 2012 | HP Office Equipment & Supplies

1 Answer

Scanner locked


the noise is your scanner the light trying to move, you probally have the scanner lock on or the scanner rail needs a lube or moter is stuffed, but good chance scanner lock is on.

Waste toner... clean the bottle... dont just empty it... most machines try to see threw the container to see if it is empty... if it has dust on the sides it cant see threw so thinks it is full

Feb 07, 2012 | Samsung CLX 3160fn All-In-One Printer

1 Answer

Canon mx310 won't scan message reads "the


Please go to Control panel and choose add or remove programme.. kindly uninstall the program i.e. Your printer driver after all re-install the driver... thanks

Aug 22, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Epson sx405 all in one won`t print!


Please re-install the drivers, and follow the instructions as given, you will forge ahead

Mar 17, 2010 | Epson Stylus Multifunction Inkjet Printer/...

6 Answers

Installed my SX515 Epson printer and it will not connect with wifi


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1) Using the Control Panel on the printer, press the Spanner/Screw driver button.
2) Scroll though the menu until you see Network Settings & press ok.
3) In the following menu select Wireless LAN Setup.
4) Then select Advanced Setup.
5) Then select manual Setup & press ok.
6) This guide assumes you are connecting through a router via Wi-Fi, in which case you will need to select Infrastructure Mode and then press OK.
7) Select Search SSID & this will search for your wireless network.
8) If your wireless network is showing, make sure it is highlighted then press OK.
9) Now you will need to enter the encryption type, this will depend on the length of the wireless key. WEP 64 Hex (10), WEP 64 Alpha (5), WEP 128 Hex (26), WEP 128 Alpha (13). Any router that has 8 characters I would normally recommend selecting WPA PSK TKIP UNLESS you know that the key is WPA PSK AES.
10) Now you will need to input the security key depending on which type you have, as advised above.
11) Once the key is in correctly you need to press OK. You will then see a Confirm Settings screen. Press OK on this screen and YOU MUST WAIT 30 SECONDS for the printer to establish a wireless connection with the router. After the 30 seconds please go down to Confirm Settings and press OK. This will tell you if it has successfully connected to the router. At this stage you need to make a note of the IP address. This normally starts 192.168.x.x
12) On the PC the printer will need to be installed, I recommend downloading the driver from here:
13) Once installed go to Start > Control Panel> Printers (This will vary slightly depending you version of Windows).
Right click on the printer, select properties (Printer properties for Win 7). Select the ports tab and add a new port.
When adding a new port select Standard TCP/IP, then click add new port.
NB The Standard TCP/IP port is recommended when assigning static IP address to the printer. (See router documentation on assigning static IP address).
If using a dynamic IP Address I would recommend downloading and installing the Epson net printer port. You can use a Standard TCP/IP port, however when the IP address changes communication between the printer and PC will be lost.
Setting up both port types are the same, once you select add port you will need to enter the IP Address, which we noted down previously from the printer. Once entered keep clicking next, then finish.
You should now be able to print over the network. To use the scanner over the network you will need to open Epson scan settings, (a separate utility to Epson scan) this will need to be set to network and contain the same IP address noted down earlier for the printer.

If you still have issues check your firewall and router settings, i.e. mac filtering etc.

Oct 19, 2009 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

I hit scan on my machine and there is nothinbg responding on the computer screen. I am able to copy, print and fax. Help.


Your scanner is not properly installed. It is a separate part of the program. If you have (start - programs) the scanner as a program, bundled with your other printer proograms on screen, double (left) click on the scanner program, it should lead you to the install wizard. simply install the program. If not, try reinstalling your printer.software (use control panel - add/remove - uninstall all printer programs FIRST). Look at your software and make sure that the scanner software IS included.

Sep 01, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Scanner failure


ok that fine.if simple problem. firstly remove ur printer software from ur pc. for it go to control panel and click add/remove icon. then uninstall ur driver software. after that u should install ur printer software. then become ok

Jul 27, 2009 | HP Officejet 4110 All-In-One InkJet...

1 Answer

My machine displays on the LCD: "machine error 68"


First, I would recommend NOT trying to manually install this printer by using the add printer wizard in windows and selecting the the port and drivers to use. I would use the install cd to set this all up, it makes setting up this printer MUCH easier. If you are unable to use the install cd then get the IP address for the printer from your router admin page then with the printer "installed" go into the printer properties, go into the port, add a port, and instead of using a printer name just type the IP address for the printer in. Also for any networked printer make sure you don't have a firewall blocking it (this would include making sure that if the printer requires a port opened in the router that all requests for that port are routed to the IP address of the printer).

Jun 18, 2009 | Brother MFC-8820D Laser Flatbel...

2 Answers

Scanner installation


I WANT T INSTALL SCANNER SOFTWARE IN MY SYSTEM

Dec 09, 2008 | Canon imageRUNNER 3300 All-In-One Laser...

1 Answer

Scanner driver or USB/Parallel


FIRST UNINSTALL THIS DRIVER.
from add remove programs
then download and install printer driver you have or do web search for new printer driver via the web" type in printer driver for
AL 1642CS. you must include operating system version windows xp 98 2000 etc...

Jan 12, 2008 | Sharp AL-1642CS Copier

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