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You have two different devices here. A modem and a wireless network adapter. Two totally different devices. It sounds like the modem quit working but the wireless network adapter still functions. I'm assuming that the modem is built it. If you absolutely have to have it you could buy a PCMCIA modem if your laptop has a PCMCIA slot to plug it into. You could also have a corrupted modem driver.
Is this one of the HP laptops which has a wireless switch underneath the laptop? Check the bottom of the laptop to see if there is a small switch which has to be in the right position to get a wireless or wired network connection for you.
Look in device manager and make sure there are NO yellow exclimation or red X at any device.
Make sure the modem is installed and detected by the software you are using to connect to the internet like earthink or aol.
Install the webcam drivers.
hi there, i had kind a same problem with u, the only difference is mine shows "connected" but i can't surf the internet when others in my network are doing just fine. 1st i tried to uninstall my LAN card driver and the reinstall it back. It worked, i can surf the internet but only for a few minutes. So i installed a firewall, in my case, i installed windows defender. After reinstalling my LAN card driver, i realized an unknown program tried to change some of my LAN driver files, so i denied the program access using windows defender. The problem solved !! Maybe it's a virus or spyware, i don't know because before installing windows defender, my avg and antispyware don't detect any virus/spyware. Hope this help, gud luck
here's some help...go to : start menu,all programmes,accessories,communications and to hyper terminal..type in test, and click o.k.,make sure all the settings are o.k., type in your mobile or your second land line number to test if the modem dials that number.if that test works then contact your i.s.p to check on your account.
Could be a simple driver glitch. Try uninstalling the modem driver, then reboot. The machine will find the modem and reinstall the driver automatically. Then try removing and reinstalling the software you use for the dial up connection.
What model do you have. Perhaps whomever you purchased it from left the modem card out of it not knowing you would need it. There are 56k modem cards avail. that stick out of the PCMCIA slot. It is always an option. You can get them for like $5 on ebay.