Question about LG WM2277H Front Load Washer

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Le appearing on panel. tinkling noise from rear of machine

We have a lg washing machine it keeps flashing LE on the panel. have been on various web sites, the most common answer is the drum sensor. but trying to get one is a nightmare. model no: is wm12397td. direct drive 6kg wash load.
We have tried various mehtods to fix the problem but nothing seems to work. can you help !

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6 Suggested Answers

SOURCE: WM1832CW, wont drain and spin,

This a common problem for all front loaders. Your washer will not drain or work 'cause your outlet filter is clogged or an unusually heavy load. The small door is on the left side front bottom of your washer. Remove the door with a putty knife or thin butter knife inserted in the middle top of the access panel door. Drain the water from the filter housing by pulling the tube out of the clip and unplugging, allow it to run into a bucket while the machine is in spin only mode. This mode is acheived when the washer is first powered on press the spin button until no spin is reached then run. Run in this mode until no water is draining from the tube in the bucket. Keep the tube as low as possible. When water has stopped coming out of the tube turn off the washer and unplug from the wall. This step is important because this resets the fault. Expect some water to come out when you open the filter housing by turning counterclockwise until you can pull the filter from its housing. Clean out your filter, return to housing turning clockwise until seated and recap the tube and place in the holder, refit the cover and plug back into the wall. Fixed. You may also need to lighten the load a bit but I always try full on load anyways. If it fails again just lighten, unplug wait >1 minute then replug and run.

Posted on Dec 13, 2008

  • 113 Answers

SOURCE: LG TROMM WASHING MACHINE FRONT LOAD

Hi there,
Here is text of very helpful email from LG 

When you receive the LE error code, unplug the machine for approximately 15 - 20 
minutes. This will reset the microprocessor. 

The LE error code can be an indication of several different issues. 

The most common cause is over-sudsing in the machine. Many times owners 
experiencing the LE error code are using regular detergent. It is recommended to 
use a high efficiency or low sudsing detergent. Many of the leading detergent 
manufacturers have a high-efficiency (HE) selection. The HE detergents are 
designed for lower suds levels and enhanced cleaning performance in 
front-loading washers. 

Overloading the wash with too much laundry may also cause the LE error code. A 
good rule is to load the washer until the clothes in the drum are no more than 
three-fourths of the way up the window of the door. This will allow them 
sufficient room for tumbling. The clothing having sufficient room to tumble is 
more important than either the weight or the number of items in the washer. It 
is the tumbling action that provides the washing effect. 

Lastly, a breakdown in the signal between the microprocessor and the motor may 
cause the error code. This can occur if there is a loose wire, dislodged ball 
sensor, or if the shipping bolts are removed prior to situating the washer. . In 
this case, a servicer would need to take a look at the unit. In this case, you 
will need a service center to look at your unit. For service assistance, please 
visit our website at us.lgservice.com Click on "Service Center". Enter your 
zipcode and product type. Click search. 

In the event that you cannot find a service center, please call 1-800-243-0000 
for assistance. There, an agent will be able to provide you with an Authorized 
LG Service Center in your area. 

Please have your model and serial number available along with your zip code when 
you call. If you have a customer service issue, please let the agent know and 
they will set up a customer service file for you. If your unit is under the 
factory warranty, your purchase receipt will validate the warranty. 

Business hours are 24 hours a day, 7 days a week. 

I have taken the liberty of providing some hints and additional information that 
may be helpful concerning your LG washer. 

If you must use a regular detergent, you will only need to use 1/2-1/3 the 
amount you would normally use in a conventional top-loading machine. However, 
the HE and the conventional detergents are different formulae, and your machine 
will not perform as efficiently or effectively. Using half the required amount 
of regular detergent will 
give half the cleaning performance. As the new LG washers accept a larger than 
usual load, the cleaning performance could be further reduced. In addition to 
the reduced cleaning, there will be oversudsing. The excess suds will cause the 
washer to stop and rid itself of the suds before continuing its cycle. Getting 
rid of the detergent will further reduce cleaning performance. 

Using too much detergent can cause a build-up on the outer drum over time, which 
can result in mold and even mildew growth in your washer. Should this occur, do 
a load of whites on the SANITARY cycle. Use the extra rinse and stain options. 
Use NO detergent and use a liquid bleach. This will remove the build-up and any 
odors accompanying it. This procedure may need to be repeated a couple of times 
depending on the degree of build-up. 

The washing time may vary by the amount of laundry, water pressure, water 
temperature, and other using conditions. 

The 'SenseClean Washing System' has a built-in turbidity sensor that measures 
the detergent/suds residue in the water during the rinse and then makes an 
adjustment of time and water usage based on the detected residue level. 

The machine will detect an imbalance and attempt to correct it. If the imbalance 
is detected or if the suds removing program operates, the wash time will be 
increased. 

A built-in water heater in the washer assures that incoming water is the correct 
temperature to optimize cleaning performance. Most laundry detergents must be 
activated at certain temperatures to work correctly. We use thermisters 
(electronic thermostats that have a high degree of accuracy) to detect incoming 
water temperatures. Our 1000-watt heater adjusts the incoming water to ensure 
superior thermal action performance. 

You won't see a "visible" water level in the window of the unit. The water is 
pooled in the inner drum. RollerJets are built into the baffles of the washer. 
The holes in the baffle collect water and re-circulate it during the wash. This 
increases the mechanical action to achieve best cleaning performance. The 
rollers gently move fabrics 
along in the wash cycle. 

This action aids in reducing the amount of water required for thorough 
cleansing. In contrast with a top-loading machine, which always fills the 
machine to a precise measured level of water, depending on the size of load you 
select (small, medium, large), the LG machine will "sense" the size of the load 
and only recirculate a minimal amount of water, thus making it very energy 
efficient, efficient in the use of detergents, and extremely efficient in its 
water usage. 

Forced Water Circulation in the washer pumps water during the wash. It 
recirculates it back up and over the laundry to further increase mechanical 
action and cleaning performance. 

With front loading washers, the door seals so very tightly unlike a conventional 
machine, that it is recommended to dry the seal when you are done with your 
laundry for the day to prevent an atmosphere where mold and mildew can grow. 

To get the best results, sort clothes into loads that can be washed with the 
same wash cycle. Different fabrics need to be washed in different ways. Always 
sort dark colors from pale colors and whites. Wash separately as dye and lint 
transfer can occur causing discoloration of white clothing. If possible, do not 
wash heavily soiled items with lightly soiled ones. 

Combine large and small items in a load. Load large items first. Large items 
should not be more than half the total wash load. Do not wash single items. This 
may cause an out-of-balance load. Add one or two similar items.

Hope This help
Good Luck!!!
neo

Posted on Feb 27, 2009

  • 130 Answers

SOURCE: LE code -during cycle the drum doesn't spin but just clicks

http://www.howtomendit.com/answers.php?id=28214
click the link directly 

Posted on May 07, 2009

  • 1 Answer

SOURCE: LG Washing Machine Model # WM1832CW, Error LE shows up

Trouble shooting steps for LE error on WM1832CW:

1. Open back of the washing machine and control panel. Locate two wire harness coming out of main motor and main board. Check the wires for any cuts and harnesses for any corrosion. Fix the cuts and sand the corrosion to fix the issue.

2. Check the windings on the motor by pulling 3-wire connector from main board. Check resistance between each of 3 pairs using multi meter. The resistance should be 8-15 ohms. If one or more pair has no resistance reading then the winding is burned. Replace the rotor winding.
Rotor windings can be ordered from here: http://www.repairclinic.com/SSPartDetail.aspx?s=t-wm1832cw-%3d%3di1266809&PartID=1266809

3. If windings are fine then the hall sensor or speed sensor or motor sensor or sensor assembly needs to be replaced. The hall sensor sits on the inside of the rotor winding. Hall sensor has 4 wire connector attached. To remove the hall sensor: Open the outrunner or magnetic rotor from the motor first. Remove a big bolt at the center of the motor by holding the magnetic rotor. Once bolt is removed, the magnetic rotor can be removed by simply pulling it straight out. You may have to wiggle it a bit. Now remove a screw holding a wire going to hall sensor towrds bottom left of the winding. Now remove six inside bolts holding rotor windings to the drum body. The rotor windings are heavy so be careful while removing the bolts. Remove two wire connectors from the rotor windings and pull out the windings. Lay the rotor windings flat facing connector side up. Remove the hall sensor by praying out tabs.

Hall sensor can be ordered from here: http://www.repairclinic.com/SSPartDetail.aspx?s=t-wm1832cw-%3d%3di1268238&PartID=1268238

Posted on May 27, 2009

rdrsp
  • 85 Answers

SOURCE: LG model WM2277HW front load washing machine,

The 'LE' error message indicates the control board has detected that the motor is either not turning, or has locked up for some reason. Monitoring the motor is the job of the hall effect sensor board which constantly determines the direction and speed of the motor and feeds that information back to the control board. If there is a problem between what the motor should be doing and what the hall effect sensor says the motor is doing, the 'LE' will be displayed and the cycle will be stopped.
1) in my experience, sometimes this proves to be intermitent, and upon unplugging and waiting for 5 minutes does not seem to resurface again...
2)Motor lock can be caused by several things from a loose connector, to a bad motor, or even the hall effect sensor failing or dislodging from it's mount.
this could prove to be very challenging to somebody who does not know what they are working with, i suggest if the problem is not intermitent, call a tech.. hope this helps.

Posted on Oct 26, 2009

rcalorisian
  • 313 Answers

SOURCE: drum wont rotate

Code LE is a locked motor Error and it is caused by:

• The connector (3-pin, male, white) in the MOTOR
HARNESS is not connected to the connector
(3-pin, female, white) of STATOR ASSEMBLY.
• The electric contact between the connectors
(3-pin, male, white) in the MOTOR HARNESS
and 4-pin, female, white connector in the MAIN PWB
ASSEMBLY is bad or unstable.
• The MOTOR HARNESS between the STATOR
ASSEMBLY and MAIN PWB ASSEMBLY is cut (open
circuited).
• The hall sensor is out of order/defective.

If you need a service manual for that you can find on Here.

Lg WM-2277HW

I hope this helps.

Randy
FixYa Support Team

Posted on Jun 08, 2010

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1 Answer

LG WASHER LE CODE


Fix for Error Code "LE" on LG Front Load Washing Machine
I just had an interesting experience with our LG washing machine today. I found some hints for the solution online buried in some user forums, but I thought posting my particular solution here in a less cluttered blog might make it easier to find.
I had just run a load of laundry, emptied the machine, and reloaded. I put the detergent in and started the machine. After sitting for about 2 minutes with no activity, a "LE" error message appeared.
While the online forums indicated this might be a problem with a sensor, I was able to solve the problem by doing the following:
1. Press the Power button
2. Manually rotate the hopper 4 times clockwise and 4 times counter-clockwise.
3. Press the power button and run the machine normally.
Don't know if this will work for everyone, but it worked for me. If I keep getting the error message, I'll have to call LG and find out about this sensor I was reading about.

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1 Answer

Lg front loading washer flasing LE and stops midcycle


In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.

Step 1: Unplug the washing machine.

Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.

Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.



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1 Answer

Drum starts to move then stops then Le appears and a slight hissing noise from direct drive motor. Looks like intemittant fault


The LE error message means "locked motor error" which means the control is not seeing the motor running.

The problem can be caused by a broken wire or loose connection but the most likely cause of the problem is a bad hall sensor.

The sensor can be accessed by removing the rear panel and the rotor assembly. See the image below for help with this. Remember to unplug the washer first.

Make sure the rotor and drum rotate. Anything blocking the tub rotation might trigger an LE code.

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Hi,

LE code stands for locked motor error. When this error code appears in your front load washer it indicates a fault in the motor unit.

1 . Check the connections to the Coil/Stator at the rear of the unit possibly it should be something like a broken wire.

2 . Coil/Stator Assembly will be defective preventing the drive to operate.You should go for a replacement of that assembly.


Thank you !!

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LE Code on control panel


Press "end of cycle". Plug off the wall. Code can be an indication of several issues. The most common cause is over-sudsing in the machine. Overloading the wash with too much laundry may also cause the LE error code. Lastly, a breakdown in the signal between the microprocessor and the motor may cause that error code. This can occur if there is a loose wire, see that all wires are tightened..........

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