Question about HP PSC 1315 All-In-One InkJet Printer

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Will not print. says out of paper but there is paper in the tray.

Printer attempts to print but will not pick up paper, then sends a message -printer out of paper.

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  • anita_wilson Nov 13, 2008

    The printer is a little over a year old. It is mainly used to print home work assignments for my kids, not a lot of hours. When I send a job to the printer I hear it calibrating then I hear what sounds like the rollers trying to pick up the paper. Next comes the red light check paper and the error message printer out of paper. I've checked to make sure there is not a paper jam and there doesn't seem to be any paper or remnants in there. Your help will be appreciated.

  • Frank
    Frank May 11, 2010

    how old the printer?

    how is th eprinter is used? lots hours??



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This is indicate that the roller is having some kind of problem.
open the backdoor, make sure there is nothing preventing the roller (should be 3) do its job.
take out the paper from the paper tray. make sure there nothing in the way of center roller path.
re position the paper. load enough paper, so that the paper is right under neath the center roller, remove 2 sheet. try to print. if it pickup the paper, then it is telling you that the roller need to be replaced. if it still having problem pickup the paper. then there is something else we need to investigate.
Hp always being having problem with their printer roller since day one. over time the roller become smooth, and not able to pick up paper.

if the porblem presist, please repost it in this thread. so I can help you to solve the problem.

Posted on Nov 13, 2008


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