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I'm just hazarding a guess here, but it sounds like the bearings have gone (if you try to turn the drum by hand and it sounds noisy and grinding/crunchy then I think it would be the bearings). I'm certainly no expert though.
Sounds like the main drum bearings have failed.
Spin the drum by hand from the front of the washer, if it feels rough, or is noisy or rumbling, then the the main bearings have failed.
A major repair!!!.
If a washing machine is rumbling, and very noisy on spin, the main
suspect is the drum bearings. Drum bearing failure is common on many
washing machines due to water getting into them if the drum bearing
seal fails. (Hotpoint and Zanussi in particular in my experience) To
check for drum bearing failure you can take the belt off and spin the
drum by hand. If the drum rumbles when spun then the bearings may have
gone. There should be a constant rumble all the time the drum is
drum bearing failure symptom is excessive up and down play in the drum
which can be checked for by lifting the drum up and down from the drum
lip behind the door seal. A further symptom of drum bearing failure can
be a brown rust patch underneath the washing machine and down the back
of the outer drum, underneath the drum pulley (where the belt goes)
although this patch is not always present. There are usually two small
holes at the back of the drum bearings where water that has got past
the drum bearing seal trickles out, and it's usually stained with
grease and rust if water has got into the bearings.
noises when turning the drum by hand can also be caused if the drum
itself splits, or the spider at the back of the drum has come away from
the drum, is corroded or even broken. This would normally be a loud
noise on each revolution of the drum whereas the noise when drum
bearings have gone is constant all the time the drum is turning.
Lifting the drum checking for excessive play can often reveal a broken
or loose drum spider which sometimes only occurs at certain points
round the drum (the spider has three arms and is bolted to the drum at
Hello your problem is the the drum.. To be more precise its the drum bearing.. theses wear out and can be replaced on the zanussi id suggest that you get an engineer out.. its about £100 to get it done
usually a noisy machine means either the main bearings have gone or the motor has got damaged/worn in some way. to check the main bearings try lifting the drum with the hand from inside or rotate the drum with the hand to see if the rumble can be felt.
i cannot think what else would cause a loud humming though.