Question about HP LaserJet 3055 All-In-One Printer

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Error code is 2753 - HP LaserJet 3055 All-In-One Printer

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1. Insert the disk.
2. Remove the USB Cable.
3. Uninstall all software associated with the device.
4. Performed uninstall L2 and L3. Restart computer when told to do so.
5. Download CCleaner and install it.
6. Run CCleaner and click on REGISTRY on the left side. Click on SCAN ISSUES and then FIX Selected Issues. It will ask you to create a backup which you will do so.
7. Restart computer
8. Click on START and then RUN.
9. Type msiexec /unregister and click OK.
10. Click on START and then RUN.
11. Type msiexec /regserver and click OK.
12. Download software :
13. Install the software but do not connect the usb cable yet. Just put a check on the box that says "if you are unable to connect, click here"
14. Follow the rest of the instructions.
15. Install the software for your printer.
16. Chose CUSTOM/ADVANCE install.
17. Install only the driver.
18. Chose the connection type.
19. Follow the rest of the instructions.

for more help visit CBR Tech Solutions

Posted on Oct 13, 2015

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Hello,
Error #2753 is not a real code number for the HP 3055!

Please Visit here to check any other error codes regarding this machine here;

http://h10061.www1.hp.com/ccsearch/search?pname=HP+LaserJet+3055+All-in-One+Printer&qry=error+code+2753&submit.x=0&submit.y=0&ctry=us&lc=en&dlc=en&mode=lz&tmv=0&method=prodFinder&pid=1140780&productBigSeriesOid=12012&spid=1140612&opname=HP+LaserJet+3055+All-in-One+Printer&pname_desc=HP+LaserJet+3055+All-in-One+Print%2FScan%2FCopy&ptype=commercial&stype=pn&contextual_lname=&spname=HP+LaserJet+3055+All-in-One+Printer&temp_hql=s-001%2Cs-002%2Cs-004%2Cs-003%2Cs-005%2Cs-006%2Cs-017%2Cz-001%2Cc-002%2Cc-001&search=0

Good Luck!
Rich Lilja

Posted on Dec 04, 2008

  • Nor Sairi Apr 01, 2012

    open your toner and reinsert back.

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2 Answers

Error 2753 HP3050


If it is related to the infamous Fatal Error, MSI.dot4msi, code 2753 of HP installations, then it is not a compatibility issue, but an installation problem.
The HP un-install does not clean its previous installations well, causing some of the dll-s to be locked by Windows, thus disabling install of the new software.
What you need to do is manually delete any trace for HP previous installs from your PC.
Search for HPz*.*, HPw*.*, HPq*.* files, and delete them. Those files that you cannot delete - rename them and delete in safe mode.
Also, search the registry for any HPAIO entries - delete all of them.
Then, reset your PC, and install the new software.

It worked for me (and this is the only thing that worked...)

Good luck

Jun 09, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Error 2753 HP3055


My Scenario:

OS: MS Windows XP SP3 [Version 5.1.2600]
Printer: HP LaserJet 3390 (AiO) (Firmware datecode: 20070331)
Printer Connection: Connected via Ethernet with a static IP address
HP Driver Version: v4.0 (hp_LJ3050-3052-3055-3390-3392_Full_Solution_AMWE.exe)

Ran into same error that everyone else is experiencing. (see below)

Now Launching=X:\hpzmsi01.exe -m dot4msi -l XXX -f X:\DIVins??.DAT
Error message received: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
X:\HPZBDI32.msi failed with return code 1603
MSIInstall() failed with 1603
Exit code=1603

After debugging HP's installation scripts for 2 days, here is the cause & solution I identified to this specific install error. Once I got passed this error, everything installed without error and all functionality was working properly (including scanning!).


BACKGROUND:

Microsoft Installer (MSI) error 1603 is simply a generic "A fatal error occurred during installation" -- see http://msdn.microsoft.com/en-us/library/aa368542(VS.85).aspx. This is basically MSI telling you that something very bad has happened during the installation. In order to get more details, you can turn on MSI debug logging by following this MS Knowledge Base article (http://support.microsoft.com/kb/223300).

The MSI error code 2753 is the code for "The File '<file name>' is not marked for installation.". This error can be triggered by many scenarios, but usually, it has to do with the actual installation script not properly checking for the existence/non-existence of an installation file and then not marking it for either installation/removal. I know this sounds confusing, and it is. If your curious about all the possible causes, just Google for "msi 2753 not marked for installation" and you'll see lots of results which you can peruse for your own enjoyment.

In order to identify what was causing these 2 errors, I enabled debugging for MSI via the aforementioned MS KB article

CAUSE:

Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)

The Windows services (files) were:

Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)

The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.

SOLUTION:

Steps:

1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

If all goes well, the install should now run without any issues.


Hope this helps since many people (including myself) have spent a lot of time (and HP Support chats) trying to find a workaround for this issue.

If you find this solution helped you out, please feel free to make a small donation to my PayPal ;)

Jun 26, 2008 | HP LaserJet 3055 All-In-One Printer

4 Answers

Error Code 2753


be sure to completely remove any programs having to do with sprint smartview reboot computer and then plug the air card in the computer and run the setup from the pop up window that states new device found reinstall the smartview connection manager through the preinstalled drivers located in the device itself then after installation is complete reboot and then connect issue is fixed

Jan 26, 2008 | Computers & Internet

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