Question about Dell Computers & Internet
I have an INSPIRON 1521 and I am suffering very much because this equipment is completely mute. Three weeks ago I was listening music with my headphones, then I disconnected them and it never sounded again.
Dell’s technician has checked my computer using remote assistance and he could not re-establish the sound. I think the problem is not Software or Drivers but it could be a problem with the sound card. I state this because I already have formatted my computer following Dell’s instructions but with no sound at all.
Press and hold the <Fn> key while powering the system on. This will run the Dell Diagnostics. Another more intense diagnostic program is located on a Dell CD that you should have received with your laptop. Look for one that has “Diagnostics and utilities” listed under the “Contents”. You will have to boot from that CD disk. To do this, power on your laptop and tap the <F12> key to bring you to the “One time boot menu”. Insert the CD and then select CD/DVD drive and hit <Enter> key. Select the “Run the 32 Bit Dell Diagnostics”. Select “Custom Tests” and run the audio test. If it works using the diagnostics then your sound circuit is O.K. If it fails the test then your motherboard will have to be replaced. The sound circuit is integrated into the motherboard.
Your responses are intended to improve the level of service provided. Please show your appreciation by rating your experience.
Posted on Nov 14, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 17, 2011 | Dell Inspiron 1521 Notebook
Aug 27, 2010 | Dell Keyboard for Inspiron 1420, 1520,...
May 28, 2010 | Dell Inspiron 1521 Laptop
Apr 09, 2010 | Dell Inspiron 1521 Laptop
Dec 08, 2009 | Dell Inspiron 1521 Laptop
Nov 07, 2009 | Dell Inspiron 4100 Notebook
Oct 28, 2009 | Dell Inspiron 1521 Notebook
Aug 03, 2009 | Dell Inspiron 1521 Notebook
Dec 15, 2008 | Dell Inspiron 1521 Notebook
140 people viewed this question
Usually answered in minutes!