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My kenmore top loader won't spin,agitate or pump.

Whenever it should spin,agitate, or pump the motor runs and a ratchiting sound is heard but no action occurs. timer runs ,water turns on and off but no movement.

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Motor or carbon brushes gone

Posted on Nov 13, 2008


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017


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1 Answer

I have a Kenmore top loading large capacity washer model 1028882791. It began washing as usual then began to making a loud humming sound. The agitation stopped. It only makes a loud humming sound. I...

The humming sound is coming from the drive motor running but unable to drive the agitator nor the basket to spin. The drive motor is definitely running as the drain function works because of the fact that drain pump is directly coupled with the rear spline of the motor. The drain pump works in either direction as long as the motor runs. The problem is obviously a broken motor coupler which transfers the mechanical energy of the motor to the transmission. The solution then is to replace the broken coupler. Click on the link below for the detailed step-by-step procedure in replacing the motor coupler.

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thabks for being through... i wish everyone was like you.. i get alot of Its not working? i hate that what does that mean... wish they were like you.. please check the harness on the motor while it is spinning.. i had that problem before... also it could be the speed selector switch.. sometimes it will get caught running 2 speeds at once and it will click like that...
checks these things and let me know if you need more assistance.... you sound like a tech.. wanna job? lol

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This is a problem with the pump being stuck so the motor cant turn the whole thing. Turn the washer on its side, underneath you can acces the pump, which is connected to the motor by two long clips. remove the pump and take out the colg that caused it to get stuck.

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Assuming you have a top loader, because a front loader does not have an agitator, the spindle that holds the agitator securely in place has worn down to the poing that it won't turn. They are usually made of rubber and has grooves in it and fits into a the agitator. The grooves are worn out. Replace them from an appliance store and you should be in good shape.

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If you have a whirlpool built machine th problem is probably the agitator dogs. They are located inside the agitator. My guess since you say it doesn't fully agitate. If changing the dogs does bot fix the problem then the coupler is probably bad and that connects the motor to the agitator.

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