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Error code E20 E21, machine seems fine but wont activate motor. Could a factory reset fix this? Any idea of the key sequence?

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Could be a door lock problem very common with zanussi

Posted on Nov 13, 2008


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Posted on Jan 02, 2017


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It pauses with error code E20 and doesn't seem to drain or spin, could it be the filter is cloged?

The E20 error code is a class code that indicates a drain problem in the washer. This is consistent with the drain and spin problem that you are observing. To determine the exact error code, follow these steps:

Wake the machine by pressing any button

Wait 5 seconds

Press and hold the START and PAUSE/CANCEL buttons simultaneously

The exact error code (E21, E23 or E24) will be displayed.

If E23 or E24 are displayed, you will normally need to replace the control board due to a failed drain pump relay.

If the E21 code is displayed, I recommend that you follow these troubleshooting tips:

Check the washer drain to see if it is clogged.

Check the washer drain hose for a clog or restriction.

Make sure that the washer drain system complies with the installation instructions for the washer.

Try to gravity drain the washer by placing the drain hose in a bucket on the floor. If the washer will gravity drain, you may be able to

unplug the washer

and remove the bottom front service panel using the procedure in the image below. Arrange towels to catch residual water that may be in the washer and check the pump filter and drain trap for a clog or debris. If you find no clog or debris, then you may need to replace the drain pump. NOTE: You should not attempt this procedure unless you are completely confident in your technical ability to safely access and check the pump. Do not disassemble the drain pump hose if the washer is full of water.






May 15, 2015 | Washing Machines

2 Answers

How do I fix error code E21 on Electrolux Front loader washing machine?

It is the customer fault code. Simply turn on and turn off appliance.
E11 - problem with fill water
E21 - problem with draining water
E41 - door open
All other errors require service staff !!!

Sep 13, 2014 | Electrolux Washing Machines

1 Answer

How can I correct error code 25 on an AEG OK-LAVAMAT 74640 update washing machine mean?

Family error code "E20" means difficulties in draining, but I never heard for error code E25 on this model. Could be : E21, E23 and E24 error code.


Aug 24, 2014 | AEG Washing Machines

1 Answer

Aeg tumble dryer e20 error code won't start

E20 is a master code for two sub-codes E21 and E22, both of which need taking a look at the electronic board. Best to call the service engineer.

Jun 28, 2014 | Washing Machines

2 Answers

My washer not sping out code error is e 21

Error code e20/e21 means a clogged drain pump. This might have happened due to small clips, pins, coins, etc being stuck in the pump. Please note that error e21 can also occur when the drain pump is not pumping fast enough or when the pump fails. To fix the issue you'll need to check the drain pump.
Remove the 2 screws from the bottom of the front access panel, it will come off. Now check for the pump on the right side and remove hoses from it. Remove pump from machine then remove whatever is there in the pump. Hope this helps... Please post back for any further assistance.

Feb 10, 2011 | Frigidaire GLTF2940F Front Load Washer

2 Answers

Bosch Washer WFMC3200.

first of all, start with you close the door,you put the set on and continue please

Sep 27, 2009 | Bosch WFMC 3200 Front Load Washer

1 Answer

E20 error message

replace the control panel or have it repaired,there is no e20 listed as a trouble code,so it needs to be replaced.

To clear latest stored error code:

Place the control into Diagnostic test Mode.
  • Turn the program knob clockwise 9 clicks from the Start Position. The control will signal the last error code.
  • Press and hold the Options and Pause Cancel buttons for 3 seconds. The code will be cleared.
  • Exit Diagnostic Mode to return the washer to normal operation.

Error code - Fault condition

E11 Fill time too long.
E13 Water leak in tub or air leak in air bell.
E14 Reed switch.
E21 Water not pumping out fast enough.
E23 Drain pump relay on control board failed.
E24 Drain pump relay on control board failed.
E31 Better models. Pressure sensor not communicating with control board.
E35 Better models. Pressure sensor indicates water overfill.
E41 Control board thinks the door switch is open.
E42 Door remains locked after cycle is completed.
E43 Control board problem.
E44 Control board problem.
E45 Control board problem.
E46 Control board problem.
E47 Board thinks the door PTC circuit is open in spin.
E48 Board thinks the door PTC circuit is closed.
E52 Bad signal from tacho generator.
E55 Motor overheating.
E56 High motor current.
E57 High current on inverter.
E58 High current on motor phase.
E59 No tacho signal for 3 seconds.
E5A High temperature on heat sink.
E5B High temperature on heat sink.
E5C High temperature on heat sink.
E5D Communication problem.
E5E Communication problem.
E5F Communication problem.
E67 Input voltage on microprocessor incorrect.
E75 Better models only. Water temperature sensor circuit.
E76 Better model only. NTC temperature for the cold water valve over the limits.
E95 Communication error.
EB1 Incoming power frequency out of limits.
EB2 Incoming line voltage above 130 VAC.
EB3 Incoming line voltage below 90 VAC.
EF1 Clogged drain pump.
EF2 Too much soap.

Apr 22, 2017 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Wont spin

check drain pump for obstruction, (access from rear panel) pull hose boot from tub and ck basket in hose. read tech sheet for code definition while your there. have plenty of towels and wet vac ready

Mar 15, 2009 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Error Code E20

e20 is a draining issue.check your filter is clean.if this is ok suspect a bloackage in the waste hose or faulty or jammed drain pump impellor

Dec 12, 2008 | Frigidaire ATF6000ES Front Load Washer

2 Answers


For a solution to your dilemma, I recommend that you first replace the brushes, then to reset the error code C9 hold down the pre-wash & short wash together and turn the control knob from off to gentle spin. this sequence should clear the C9 from your washer.

Aug 18, 2008 | Washing Machines

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