Question about Canon DR-2580C Path-Through Scanner

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Door open When I turn the scanner on, the green light flashes & an error code says the door is open. I have open & closed it several times. The rollers from the top are in the down position. Nothing I've done seems to work. Can you help please? Thanks, Jerry

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There are quite a number of sensors in any scanner. Sometimes shreds of paper get stuck inside the scanner and create a false alarm like this. Blow with a vacuum cleaner and try. wipe clean the sensors. Dont use solvents.
S. Mohan, Chennai. India.

Posted on Feb 17, 2009

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hi....
I have this same problem every time.....first unplug it.....I use a clean cloth that is soaked in Rubbing Alcohol (not nail polish remover, but pure rubbing alcohol). I basically open up the back, and clean each roller. There are two green tabs at the top of the back of the scanner. These need to be opened up (be careful, because the parts sort of fall out if you're not careful, and they are difficult to re-assemble).


Again, wipe everything down with the rubbing alcohol. Close up the upper tabs. Make sure you wipe down the glass slits on both the door (front-of-the-page scanning port) and on the unit itsel (back-of-the-page scanning port). Before you close up the back door, let it sit for about 5 minutes, allowing the rubbing alcohol to evaporate.

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I have same problem..Are you find answer!? Thanx!
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