Question about NorStar Meridian M7310 Phone

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I can't make long distance call?

I have a Meridian T7316 and can make local calls and can make toll free calls, but when I try to place a long distance call I get the following message "please enter your account code". I have never had to enter a code before. What has happened?

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Is this a recording, or does the phone display this ?

If this is a recording, it is from the long distance provider. Did you change long distance companies lately?

Call your long distance company....this is their fault.

Posted on Jan 03, 2009

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Meridian 7310 - Issues


Mod cord, cable, jack or system port issue, call in your local tech/vendor to repair it.

Nov 13, 2012 | NorStar Meridian M7310 Phone

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I need to block certain extensions from being able to dial long distance


Best way to do that is to sit down with the manual and look at programs 400-408. At a minimum, if you restrict 1 and 0 in a table and assign it to your extensons in 405, those phones can't dial long distance. That's fairly worthless in today's calling climate when some carriers let you dial just 10 digits or you have to dial 1 for any local call outside your area code. 404 lets you build 8 tables of 10 number sequences each for restriction and 407 lets you build 8 tables of 10 number sequences for allow. For example You could put 1 HOLD HOLD HOLD (hold is the wildcard) in one table and entry of 404 with traditional dialing and that would restrict all 1+ long distance. Then, in 407 5 of your entries in one table would be 1800, 1888, 1877, 1866 and 1855 to allow toll free calling. These tables get assigned to extensions in programs 405 and 408. A simple restriction (ie local calls only, internal calls only) get assigned in 401. There are some other tricks and, above all, remember that you have to keep 911 availabe for access and allowing 0 is never a good idea because 0 alone will get the operator and that defeats the purpose of toll restriction.

Other tricks involve custom CLASS codes. You need to account for the clever worker who dial *67. That gives them second dial tone and they can dial the world. It would be easy if you could block first digit *, but you ought to allow *57 for nuisance call trace. If you have the above where long distance is dialed with only 10 digits, then you can always start with HOLD HOLD HOLD in a table and allow 911 and the local area code in an allow table. The table digits can be up to 12 so you may have to go to 6 digit screening in allow tables for local exchanges. In my area, we have 10 digit dialing and 419352 419353 419354 (among others) along with 567213 are local calls. If I were programming a customer 6 miles to the North, there would be extensive programming in both area codes.

Outside of that, it's just a function of analyzing your local calls, area codes, how a call is dialed, and building your tables. We do this with billing by the hour :-)

Carl


Apr 07, 2011 | Lucent PARTNER18 Corded Phone

1 Answer

A new T7316 set comes up as a 7310 on a MICS 6.1


Thats because the set is a T7316 and not a T7316e set. The T7316 is seen by the system as a 10 button set. You'll also notice that the lines start about halfway down the display and can't be moved.

Oct 14, 2009 | NorStar Meridian M7310 Phone

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I'm moving my business from canada to america but i have to phone numbers one local which is a canadian area code and one toll free i want both of them to ring my cell phone is this possible (what about...


VoIP phones can do this, but there are obsticles in keeping your phone numbers and forwarding to your cell phone or you can call your phone provider and get them to twin your number to your cell phone.

First the VoIP phone home base station will be in Canada... meaning that you can get transfered calls to you VoIP phone anywhere in the world so long as you have a high speed internet connection.

When you call out on the VoIP set, you will be using the Canadian dial tone, making all your calls long distance if you are in a different area code.
So 2 phones maybe required if you want to call locally in America.
Your 911 calling will have to reflect your address in America, or you need to have a big sticker telling the customer no 911 calling because the outbound number will be coming from Canada, not the US where you are located.

Aug 28, 2009 | Nortel T7316E 2-Line Corded Phone

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LAND LINE TELEPHONES: Can you not assign a long distance carrier?


Yes you can have your phone set to local calls only.
You have to speak with your service provider and tell them you no longer wish to be able to call long distance from your house phone. but still want local calls only.

Jun 13, 2009 | Vtech 9009111 Cordless Phone

2 Answers

T7316e Nortel Meridian Norstar Telephone MANUAL


Not too sure what type of manual you are looking for, but here is a useful link to have for a Norstar system information.

http://www.alphatelecom.ca/meridian_norstar_manuals.htm

Mar 24, 2009 | NorStar Phones

1 Answer

Turn ringer on T7316


T7316 Manual

The volume control adjusts the handset, hands free, headset, and ringer volume. Someone may have fiddled with the buttons and turned the ringer down enough that it doesn't sound when a call is incoming.

Feb 12, 2009 | NorStar Meridian M7310 Phone

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Long Distance Programing


There is no charge.Most custom features are provided by your local phone provider.Do you have to dial a 0 for an outside line?

tk46

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1 Answer

Can't call long distance with new phone


Suggest you check with your phone company first. Many areas now require you to sign up for "long distant calling plan" before you can call "long distance".

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