Printing and faxing more than one page at a time

Hi
This is a common problem, not only with your printer, but most at some time or other. In part it seems you get what you pay for, in that if you buy premium paper (business grade 40 mil), you normally have less problems. The paper is drawn into the printer by a rubber or compacted foam roller, and sometimes the paper sheets will sick to each other, and more than one will be drawn in. The best thing to do if you are using less expensive paper, or even the expensive stuff, is to "fan" the stack of paper several times with your thumb, at the end that will face the rollers, and also don't let the stack get down to only 3 or 4 sheets, as the problem is worse near the bottom of the stack.

Hope this helps.

Good Luck!

there is a small rubber pad in the scanner that is worn and needs replaced.
Its called a retard pad, it retards the feed of sheets of paper.
Once worn, the machine will feed 2 or 3 or 10 sheets all at once.
Its an easy replacement.
that IS your problem.

http://www.fixya.com/support/t124285-printing_faxing_more_one_page_time

clean the pickup roller

to clean rather than replace it:

remove pickup roller ( check pictures of your printer to see where it is)

dab a lint-free cloth in a very small amount of water

scrub the roller