Question about Phil & Teds E3 Jogger

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Mechanism on sivel wheel on ted and phil buggy broke off

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Posted on Apr 27, 2010


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Posted on Jan 02, 2017


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I am onto my third Phil and Teds Vibe due to issues with the front wheel. It never ever worked smoothly from the moment it was assembled. The first time the UK distributors Outnabout replaced the pin - no help. The next time they replaced the entire no buggy. The new buggy is exactly the same - stiff front wheel that is back breaking to turn and squeaks loudly. Interestingly, I am waiting for Outnabout to send some lubricant that Phil and Teds have recommended; despite being told by the retailer in no uncertain terms NOT to use lubricant. I plan to return the third and final buggy and ask for a full refund or partial refund and replacement with a Sports buggy model. The wheel mechanism is different on that one. Good luck. As you can see, I am all out of answers.

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