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Generally it is a rubber wheel......bobbin winder rubber........different models have different diameter, but Kenmore is a Janome or New Home brand, so see your local dealer..........if you can remove the top cover you will see the mechanism, but if it is a 2 part moulded body, take it in to the shop because you will break things without a service manual.
Janome Dealer Finder in USA........HERE
if elsewhere, google Janome for your own country.
Best Wishes
www.bargainbox.com.au
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Usually there is a wheel or switch to move in order to engage the bobbin winder. Also, most bobbins have a little notch or hole that corresponds to a pin on the base of the winder. If the pin isn't inside the hole/notch, it won't work.
The bobin may not be in correctly. When looking at the bobin, with the thread threaded through the bobbin case, make sure that it spins counter clockwise. Also the problem could be caused by the machine not threaded correctly. But it is more likely the bobbin case and bobbin
if the bobbin winder spindle will not return to it's original position, then there's a part in the machine that not working correctly, & it needs to be serviced,
If I understand the problem, the bobin winder has probably lost a rubber 'o' ring.
Unscrew the two top screws and remove the top cover. At the base of the bobin spindle is a metal disk that should have a rubber 'o' ring on it. This will perish over time and break off.
When the bobin winder is pushed sideways into the active position, this should contact the main turning handle thingy (that's a technical term) and be spun around. Check if the bobin 'o' ring is making contact or if it is even there at all. Any sewing machine repair shop (or good automotive store if you're desperate) will have a replacement.
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