Question about Kodak EASYSHARE 5100 All-In-One Printer

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Installed with enclosed disc

I have installed the software to my laptop and the message says finished. However there was no information given as to when to attach the cable from the printer to the computer. Therefore, I can't print. I attached the cable anyway after installation was completed but I still can't print. A test page printed ok. But any documents from word will not print. Is there a specific port I need to connect to on the laptop? Do I need to "add hardware? I am not very computer literate.

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Looking at the setup guide, it does indeed tell you to not connect the usb cable until prompted by the software. It is Step 7.

Here a link to the setup guide:

Kodak 5100 AIO Setup

Kodak Support has step-by-step instructions for uninstalling and reinstalling the software. Just make sure you remove the USB cable from the computer and reboot before you reinstall.

Here is the support page to begin on:

Kodak Support 5100 Reinstall

Comment back to let me know how it went.

Posted on Nov 13, 2008

  • Wayne Mineard
    Wayne Mineard Nov 13, 2008

    Select "Cannot set up my printer" from the first page.



    When it asks if you have connected the printer, answer "Yes".

×

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