Question about SanDisk Sansa e260 MP3 Player
I have a problem with my sandisk e260...it says "refresh dtabase failed" I can't play song on it. It worked the first time, but then I tried to put more songs on it and that message showed up. How do I refresh the database?
I have the same problem ... refresh database fail .. i can put songs on the player but it doesn't show them or play them :-( HELP!!!!
Posted on Jan 06, 2007
Try adding/removing microSD card it should refresh database
Posted on Jan 27, 2009
Um, I turn mine on and it says "Refresh Database" and slowly fades to black? What do I do?
Posted on May 11, 2008
Get the latest firmware
Posted on Mar 19, 2008
My computer died while sending files to player, and now the refresh database screen appears on the player and it do nothing. I hope that removing battery will help. I can't even connect it to a computer in normal mode, it connects in recovery mode, but I can't update firmware then. I will write if something will help.
Posted on Mar 05, 2007
I called the technical support. He told me the following steps: 1. turn the player off. 2. switch the "hold" button ( on top) to see the orange area 3. keep pushing the "Rec" button and connect the player to the computer in the same time. 4. the player will come to recovery mode. 5.detach the connection with computer 6. release "Rec" button and let it turn off automatically 7. turn on the player. It should be fine. But for my case, it doesn't work. Then he asked me to remove the back cover of the player to take out the battery for one hour. Then repeat the same procedures. I am doing so now. Hope it works.
Posted on Feb 12, 2007
Dear users of this player, this problem appers to be the common one. This is the best and easiest solution of the problem : 1.Change USB mode to MSC( in Menu->Settings->USB mode->MSC in order to make your player work as a flash drive. 2.Connect it to the computer using the cord. 3.Right click on the appeaed Sansa e260 in drives list and choose FORMAT( FAT32 ). Don't be afraid that system files will be deleted, they are protected. This may help:)
Posted on Mar 12, 2007
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