Question about Brother MFC-5840CN All-In-One InkJet Printer

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Ink level status on black ink is not accurate

My black ink status show almost empty although a new factory cartridge is installed?

Brother MFC-5840CN

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  • Anonymous Nov 28, 2008

    getting a digital message saying UNABLE to clean...see troubleshooting in manual. One of my ink cartridge reads empty even though it's new.

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Slowly off and on the printer for five times without cartridge, printer saves data of cart of last 5 only so next time it reads full ink..

Posted on Sep 15, 2010

  • heyubob Nov 03, 2010

    Yeah, this printer; brother 5840cn is really cheap on the Whole. I found it slow and hard to use. feature set is is good, but quality and setup really hurt. BTW, remove all ink cartiriges and you can scan to card. the tape idea doesn't work. Damn you, Brother solutions!!! Hey, if you relly want a challenge, try setting this punk up for linux (any flavor). Overall, don't buy it.

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The black will not print. I have replaced the cartridge with two new ones. Color prints ok. Brother mfc 5840cn


please perform head cleaning to see if there is any ink out.. goto ink management and select head cleaning... after that goto ink management and print the nozzle check.. see if there is any black ink out...if no ink out..then more probably your print head is badly clogged..and you will need to get it replaced.

Jun 20, 2010 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Can't send fax because of message: Ink Empty Black-Replace Ink


No, the machine needs to have all cartridges installed to perform all actions, including fax and scanner functions.

Jun 02, 2009 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

No cartridge the printer say. i put new cartridge in


It mean that the black cartridge is not recognised. It the black cart is original or compatible? Some printer won't recognise cartridge, if the black and colour is not same type. Try to install the black only. Is it recognised?

May 30, 2009 | Brother MFC-3360C All-In-One InkJet...

1 Answer

Mfc-240c reading offline and empty black


Regarding your problem: If one of the color ink cartidges is out of ink, the MFC 240C printer will not operate when you only install a black ink cartidge. It requires that all four catridges have ink available in them for it to function. When you examine a cartridge it may appear that it has a little ink in it when you get message that the cartridges needs to be replaced because a little ink remains to prevent the print head from drying out. JLHinton1@bellsouth.net

Sep 24, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

Print cartridges


  1. When one or more ink cartridges are empty, for example, Black, the LCD shows “Ink Empty Black” and “Open Cover.” Close the printer’s document support and the document tray.
  2. Lift the top cover to the open position until it locks securely into place.
  3. Pull the ink cartridge hook toward the front of the printer and remove the color ink cartridge displayed on the LCD. Place the cartridge in a plastic bag as it may still contain some residual ink and may leak.
  4. Open the new ink cartridge bag for the color shown on the LCD and remove the new ink cartridge. The cartridge cover may come off when you open the bag. This is not uncommon and will not damage the cartridge.
  5. Each color has its own correct position that is clearly labeled and color coded inside the printer. Keep the ink cartridge in an upright position when you insert it into slot. It will only fit in the correct direction. Press down on the ink cartridge until the hook snaps over it.
  6. If you replaced an ink cartridge while “Near Empty” was displayed on the LCD, the LCD may ask you to verify that the replacement cartridge was brand new one. Example: “Did You Change Black? 1.Yes 2.No.” For each new cartridge you installed, press 1 on the dial pad to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand-new one, select 2.

Sep 16, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Brother MFC-5440CN Ink Status


I have the same problem.I did go to Staples store and the person told me to clean the heads of the cartridges with alcohol and the bottom injector. I tried that and it did not work.It keeps telling me the ink is low even if I put in new ones. I am going to try the alcohol solution to see if it works. If not I will return to store for an exchange.I really like the printer.

Jul 24, 2008 | Brother MFC-5440 Printer

2 Answers

DCP 117C Brother ink jet printer: Although ink cartridge is filled, is showing black nearly empty error message. No black is getting through on test printing after head cleaning procedure.


two diffrent errors:

1. near empty. I guess your cart is at full level.: Take cart out. unplug dcp from power. leave scanner open. replug to power. machine will come up and demanding cart. insert cart. close cover. answer display if its changed!

2. press menu then start bk-copy then four times arrow up. machine will be in maintenance mode. press by help of arrow-up and set: 7 (set) 6 (set) 3 (set) start bk-copy. machine will do a power purge cleaning. when finished press 9 (set) 9 to leave maintenance mode. run a test print and set date/time again!

Apr 06, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Brother MFC 210C series ink replaced


The brother machines require ink in all the cartridges as it is always flushing ink through the heads to "clean" it. This means you must have ink in all cartridges at all times unfortunately or the brother will not work. Even if you could somehow get it to work it could damage your printhead anyway.

Good Luck
Please rate my advice, good or bad.

Feb 06, 2008 | Brother MFC-5840CN All-In-One InkJet...

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