Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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Error ##334 show up on display. what is it meant exectly ?

Error ##334 suddenly came up on display! tell me what should i do

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1. Press the "menu": Key
2. Press "Copy" Key
3. Press "#" Key

4. Scroll thru the menu headings until you come to "Test Mode" - 12th heading or select (-) as a short-
cut to the last setting.
4a. Press “Set” and the display shows:
Test Mode [1] – [8]
CF-FH3 :WLD-11-02

4b. Press “8” and the display changes to:
Test Mode [1] – [8]
Please wait

***note*** you have to wait until the display changes

Then the display changes to:
8: PRINTER TEST
[2]---[8]

5. Then Press the "3" button and the display shows:

8 – 3 : EEPROM Clear

*** the display scrolls to [0] : INK COUNT
[1] : 2PURGE FLAG

6. Press "0" button – for INK COUNT
7. Press the "Stop" button
8. Press Off then On to set new changes.
9. Printer feeds a blank page after it is turned on again.

This should Reset the printer and remove the WRONG CARTRIDGE error and save you a few dollars.

Replace all the Ink Absorbers.
QA4-1012-000
QA4-1013-000
QA4-1014-000
QA4-1015-000
QA4-1055-000
Reset the counter to zero.

Replace the printhead. QY6-0042-000 (now QY6-0064-000)
Should cost you about $54 if in the US.

This will only work a few times. Eventually, it will fail to reset
and you will have to replace the Printhead. I hope this helps.

Posted on Nov 18, 2008

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1 Answer

Error ##334., its my problem


The error code ##334 represents a EEPROM check error. The manual says this means the Printed Circuit Board may need replacing, however, try this procedure.
Insert paper into machine.
1)To enter service mode press Menu, copy, #
2) Select Test Mode with the + or - keys
3) Press OK
4) Press 8, lcd shows 'Please Wait', after wait, press 3, the lcd then alternates between 3-0 (EEPROM clear), and 3-1 (Purge flag)
5) When EEPROM clear (3-0) shows in lcd, press 0, then OK, then Stop then press the OFF button.

Repeat the above from Step1 to step3
in step 4 this time reset the Purge flag by pressing 0 when 3-1 shows in the lcd, OK, Stop, Off.
If the red fault light is still blinking press Resume.

hope this helps

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After start my machine is shuttingdown and then restart oredy and show me this maseege: 49 error, turn off then on.


Hello,

Power off , hold down the down arrow and the cancel button and turn the power on while still holding. Keep holding until permanent storage displays
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Both are usualy caused by a problem in the formatter (Mainboard) . There is nothing you can do to recover it. If the printer is still under warranty you will need to call HP (1 800 334 51 44 begin_of_the_skype_highlighting 1 800 334 51 44 end_of_the_skype_highlighting) or take the printer to an athorized warranty depot in your area. This link will help.
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This is due to a hardware failure, the scanner assembly and the formatter board will need to be replaced.

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Al
Eliteprintersolutions@gmail.com

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