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machine needs drum and developer, but a temporary fix would be...open front door near notice green handle where toner is replaced, look to the right of green handle and down about 2 or 3 inches, you should see a plastic or chrome cover the size of a postage stamp, remove the cover and you should see a 3/4 inch wide piece of glass barely sticking out, carefully grasp the glass and pull it out of machine, wipe the toner off the glass , put glass back in and replace cover , shut front cover and run copies .
Open front door. If you look at the metal housing below the drum you will see a plate mounteg with two screws. Get it off and you will see a small lever. Turn it right to loosen the drum. Be extremely careful when pulling out the drum. If the drum is not in zero-position it might be a bit difficult (e.g. have a look at the master clamp). Please note that it may be difficult to insert the drum again.
What cartridges do you need to change? There are only 2 in this machine. If you open the right side door with the release button then open the front door you can see the 2 cartridges. The one on the left side with the green button on it is the toner/developer cartridge. It is replaced most often. When it needs to be replaced you will see a light on the operation panel that looks like a stack of 6 dots. You just press the green button down and slide the cartridge out.
Just to the right of the toner is the drum cartridge. When it is due for replacement you wil see a light on the panel that looks something like a small flashlight battery or barrel. You can just slide the drum cartridge out, but only after removing the toner cartridge first. The toner cartridge must be out of the machine before removing or installing the drum cartridge.
Good Luck and Thanbk You using Fixya.
Pull open the front door
pull the drum/toner cartridge out
press the green button on the left side of the drum and take the toner out of the drum
install the new toner cart. and put back in the machine close the door
When you replace a drum in a brother machine you have to tell the machine it's a new drum. The instructions are on a sheet packed with the new drum. With the front door open you hold the panel button until all the lights flash on, then close the door and you're ready to print.
Normally clearing the drum count the machine has to be on open front cover as if to change the drum press and hold the button in for about 10 second then release and shut the door. This should reset the count if not please get back to me and I'll check the service manual to see if anything in that.
your problem could be one of many things first try stoping the copy half way in the machine. to do this open the front door and cheat the door switch with some folded up paper or use a flat screw driver to bypass the switch. make a copy and watch the paper when in goes into the drum and starts to come out like 3 inches pull the screw driver or paper out of the switch. carefully pull the paper out from the machine and see if the image is ok. if the marks are there the problem is with the drum. if the image is clear and there is no marks then open the left door on the copier and inspect the rollers in the heat unit. to do this open the left door the front door has to be open to do this. there is a little green lever on the right side pull this down and look at the 2 roller if you see marks on the top roller or dirt on the lower roller this is your problem. also check the miliage reading on the drum if there is a sticker and check the meter on the machine the drum is rated for 55,000 copies.