Question about Dell Dimension E310 PC Desktop

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IDE Drive not found on startup

I just installed a DVD drive in my Dell Dimension E310. After startup I got the BIOS screen stating two of the drives not found. These were the PATA-0 and PATA-1 drives for the PRI IDE Master and PRI IDE Slave. I can work on the computer and access internet. It appears that everything runs on the computer except for the CD and DVD drives. I also think the floppy disk drive won't work because the 'A' drive and CD and DVD drives do not show up in the My Computer folder. The device manager does not have the CD or DVD drives but does have the PRI and Sec IDE channels showing up in the IDE ATA/ATAPI controllers section.

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  • smolensgc1 Nov 13, 2008

    I have tried different combinations of the jumpers including the one you said to use and have both on Cable Select. The new drive I purchased has a diagram showing which jumper is which but the original CD drive does not show which is which. I assumed that all drives used the same Master/ Slave/ Cable Select positioning for the jumper so I went by what the DVD drive diagram showed for both drives. Was this a correct assumption? Thank You.

  • smolensgc1 Nov 14, 2008

    thanks. Original IDE cable did not work with drives. I replaced cable and all is working fine.

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I am assuming that the cd and DVD drives are on the Ide right ?? thats because one of the drives jumper is set wrong. If you take a look at the back you will find it saying master / slave / Cable select with eighter a 6 to 10 pins. basically one needs to be set to master and connected with the top piece of the cable and the other set to slave and connected with the middle of the cable. and the other jacks into the main board. If i misunderstood you please respond correcting me as soon as possible so i can be of further help.

Posted on Nov 13, 2008

  • Rishi Roshan Ali Nov 14, 2008

    sorry for the delayed return.. glad to know its fixed,, and yes most drives have the same settings..

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