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DVD Rom isn't there!

I cannot see or access my DVD Rom! I tryed to re-install it but Windows Vista won't recognize the driver, it works on DOS but not windows. Please let me know if you have any suggestions. Thank you

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Hi

Edit Registry to get back the CD ROM



[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

Posted on Nov 13, 2008

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Vista no longer recognizes my CD-ROM


"...manual driver update..." ... from the device's included driver disk? Or from a web-source? If web-source, how long ago and from where?
"...it found the hardware but was still unable to load driver software..." ... So Windows does recognize it then? Unable to load what .. the driver(s)?
"...Vista just isn't recognizeing my CD-ROM at all" ... ??? If I understand correctly, Windows "device manager" recognizes when its deleted, then refreshed, but Vista doesn't recognize it? By this do you mean it's icon does not show up in "My Computer"?

Lot of questions I know, but it's necessary to define the trouble in order to know which direction to go next.

ASSUMING IT'S RECOGNIZED BY YOUR WINDOWS VISTA OPERATING SYSTEM:

Here are a couple of very helpful and comprehensive software diagnostic tools for you to download at http://www.cdspeed2000.com/download.html. They are both FREEWARE and the same tools licensed to Nero for inclusion in their software products.

Installation: Simply extract/unzip the file to any chosen directory and run the executable (*.EXE).

1. "Nero DiscSpeed". Thoroughly tests speed and performance of your optical drives(s).
Download: http://www.cdspeed2000.com/files/NeroDiscSpeed_41140.zip
- Refer to the program's Help for guidance.
- User guide also available at http://club.cdfreaks.com/showthread.php?t=192563
- Here's a quick shorthand:
a. File > Options > Standard Tests > Choose which tests you wish to run (if unsure, use the default settings), then "OK"
b. Click "Start"

2. "Nero DriveSpeed". Adjust/control your drive's spin /up/down times and noise levels.
Download: http://www.cdspeed2000.com/files/NeroDriveSpeed_300.zip

ASSUMING IT'S NOT:

You need to get the latest and best driver package, then re-install. If you can provide the make/model/series of the drive, I can provide you with a reliable source to download.

Please report back, and in all likelyhood we'll get you some joy.

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If your DVD drive is a SCSI drive, then it may need drivers specific to the SCSI card you have installed (see the specs/manual or website for your card). You may also need the Adaptec SCSI setup, available at this address:

http://www.adaptec.com/worldwide/support/suppbyproduct.jsp?sess=no&language=English+US&cat=%2FTechnology%2FSCSI+Software&fromPage=driverindex

or use this address if you have a LOGIC based SCSI card or device:

http://www.lsilogic.com/

Now, if you meet the criteria for the first paragraph I wrote, and your PC does not load the driver automatically (after a reboot or two) then you have a PHYSICAL or HARDWARE problem. Either the DVD drive is improperly cabled, improperly installed or defective.

Those are all your options. See below, from Toshiba website
good luck
-----------------------
http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/DeviceDrivers

ATAPI CD-ROM and DVD Drivers

Toshiba's CD-ROM and DVD-ROM drives do not require any unique device drivers for Windows '95/'98/2000/XP/NT.
After installing your drive and re-booting, your system should recognize your CD-ROM or DVD-ROM. Win '95/'98/2000/XP/NT Operating Systems support all Toshiba ATAPI CD-ROM and DVD-ROM drives natively.

DOS/Windows 3.x Device Drivers

This device driver is to be used with DOS/Windows 3.x operating systems. Do not use this driver with Windows '95, Windows '98, XP or Windows 2000 unless you are going to use your system in the REAL or MS-DOS Modes. Device drivers for Windows '95, Windows '98, Windows 2000, XP, OS/2, and NT operating systems are provided with the installation or setup software of each operating system.

DOS ATAPI Interface Driver
If you prefer using DOS click the link below to download a MS-DOS ATAPI interface driver.
atapi.exe

SCSI CD-ROM and DVD Drivers

SCSI interface drivers are written for the SCSI card you are using in your system, by the SCSI card manufacturer. They are not specific to your Toshiba drive and are not provided by Toshiba. If during installation Windows can not find the correct SCSI software driver for your SCSI card and you do not have the software driver that came with your SCSI card, contact your SCSI host adapter manufacturer.

Adaptec SCSI Drivers
LSI Logic (Symbios) SCSI Drivers
DVD Viewing Software

Toshibas DVD drives require a third party software to be installed in your system to enable you to view DVD movies. If you purchased your drive as part of a kit, the software may have been included. The links below will provide some possible solutions should you not have this type of software.

Nero6 (Toshiba recommends)

Toshiba does not recommend nor endorse any of the following manufacturers software products. Software names are provided only as a courtesy to our customers. Please check with the software manufacturer to assure that their software supports your drive model.

DirectDVD
Cyberlink PowerDVD
WinDVD
Media Burning Software
Toshiba's recordable drives require third party software to be installed in your system to enable you to burn media. If you purchased your drive as part of a kit, the software may have been included. The link below will provide some possible solutions should you not have this type of software.

Nero6 (Toshiba recommends)

Toshiba does not recommend nor endorse any of the following manufactures software products. Software names are provided only as a courtesy to our customers. Please check with the software manufacturer to assure that their software supports your drive model.

NTI CD & DVD Maker
Gear DVD & CD-RW
Roxio Toast (Macintosh)
Easy CD Creator
Stomp Clinkn Burn Pro

Feb 24, 2008 | Computers & Internet

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