Question about Dell PowerVault 100T DAT72 DAT Tape Drive

5 Answers

Wont accept cleaning tape

My drive ( dell_powervault_100t_dat72_dat_tapedrive)wont accept the cleaning tape, it keeps spitting it back out, the tape is a dds cleaning tape but lists a dat72 drive as one of the drives that its compatible with.

Any ideas

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  • Anonymous Nov 20, 2008

    I have the same problem as you have...

    We need the solution of this issue...

    Please help us


  • emmerpitt Nov 20, 2008

    i´m the same problema with my dat72,.

    when i put in the tape cleaning it last 5 sec. to return it back, and the led of clean doesn´t light on



    what can i do for that?

×

5 Answers

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Make sure there are no pending jobs on the drive, if the drive is expecting a tape and gets a cleaning tape it will spit it out. Also, has the cleaning tape been used a lot? They have a limited life cycle and if they have exceeded their max uses they may not work.

Posted on Feb 08, 2009

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Cleaning tapes only have a few uses (about 20 usually but check the box on a new one)

If the DAT72 spits it out very quickly

1) the cleaning tape is expired
2) the drive doesnt need cleaning
3) the drive has a problem loading tapes

if the drive is knackered i suggest www.tape-drive -repair.com in the uk or sanworks in the states

Posted on Aug 28, 2009

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The head inside the drive is dirty or worn. You will need to have a technician open the drive and manually clean the head or replace the head.

Tony L.
SanWorks, Inc.
www.sanwork.com
Ph: 714.434.2629

Posted on Mar 30, 2009

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Actually for this SPECIFIC DAT72 drive you need to download the most recent firmware update. That resolves this issue. Take my word on it I just repaired this exact issue roughly three weeks ago.

Posted on Jan 11, 2010

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In my experience single tape drives are doing exactly as you say.

They take the cleaning tape, clean the drive and spit the cleaning tape back out. This doesn't take that long.

But as MBarr also mentioned, if the cleaning tape was in use a lot then it could be time to buy a new one. Cleaning tapes last about 20 to 50 cleaning cycles (depending on the type of tape and the manufacturer).

Posted on Feb 19, 2009

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jackboy
  • 2985 Answers

SOURCE: Constant Cleaning of new PowerVault 100T DAT72

Tape drives do need cleaning frequently and the 'auto clean' facility may not be enough. The problem is the continuous shedding of oxide needs cleaning right off and the auto system may not be enough. What you need is a back-up Drive. and the out of service drive needs physically stripping down to clean all off using a soft brush and where appropriate coproponal alcohol

Posted on Jun 14, 2007

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SOURCE: Dell dat 72 drive will not accept a tape

power off and on the tape drive
Inset a NEW Fresh out the Wrapper cleaning tape and see if that works!

Sounds to me like your existing cleaning tape has expired

If that fails then there could be a problem with the loading mech which is where you will need to send it away for repair.

Try www.tape-drive-repair.com for this as they are not expensive

Posted on Aug 24, 2009

  • 1 Answer

SOURCE: Dell Dat 72

I did some checking on Dell's site and noticed there is a firmware update dated 4/18/2009. One of the issues it addresses is excessive cleaning light issues. I am scheduling a maintenance window with my client and will see if this fixes this issue.

Posted on Oct 23, 2009

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Hi,

Perform the cleaning action using a new cleaning tape. It is not recommended to clean the tape over and over again, if the cleaning light is still ON. Contact the vendor and get it sorted out.

Please coem back and rate the solution if this turns to be helpful for you.
Thnx

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power off and on the tape drive
Inset a NEW Fresh out the Wrapper cleaning tape and see if that works!

Sounds to me like your existing cleaning tape has expired

If that fails then there could be a problem with the loading mech which is where you will need to send it away for repair.

Try www.tape-drive-repair.com for this as they are not expensive

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http://search.dell.com/results.aspx?s=biz&c=us&l=en&cs=555&k=powervault+100T+driver+XP&cat=sup&x=0&y=0&p=1

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