Question about Dell 924 All-in-One InkJet Printer

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Printing - dell all in one 924 printer

When the black ink is finished in the cartridge the print comes in red. is it normal or is there a way to fix it

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  • ashram63 Nov 14, 2008

    I too thought it might be due to the same reason because there is ni separate ink cartridges for black and color. Thanks Felicia.

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This usually happens when the color cartridges are low, the color and the black.

Posted on Nov 13, 2008

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1 Answer

Missing lines of print


hello
You either have to change the ink cartridge or try to clean the ink cartridge nozzles as described in the user manual;
http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf
On page 54 it states the following:

To clean the ink cartridge nozzles:
1 Load plain paper. For more information, see "Loading Paper" on page 19.
2 In Windows XP, click Start-Control Panel-Printers and Other Hardware-Printers and
Faxes.
In Windows 2000, click Start-Settings-Printers.
3 Right-click the Dell Photo AIO Printer 924 icon.
4 Click Printing Preferences.
The Printing Preferences dialog box opens.
5 Click the Maintenance tab.
6 Click Clean Print Cartridges.
7 If the print quality has not improved, click Print Again.
8 Print your document again to verify the improved print quality.
9 If you are not satisfied with the print quality, wipe the ink cartridge nozzles, and then print
your document again.

hope this helps.

Feb 17, 2012 | Dell 924 All-in-One InkJet Printer

1 Answer

My black ink wont work.


refill of cartridge several times is not that advisable. time comes that ur cartridge will be damaged. possibility of damaged:
1. the circuit itself in the cartridge might be broken
2. overload of ink.

recommendation:
1. replace a new one or secure other cartridge w/ same spec of ur current cartridge.

Apr 08, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Color ink cartridge


Hello sir; Please do not use refill cartridge ! , one cartridge not right all cartridge don't work. change back the refill one.

Aug 02, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Will my dell 924 printer still work without the blue cartridge


when you put the black in you had to also put the blue in do you have the empty cartridge if so put it back in for right now and see if this helps

Jan 09, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Wrong ink color Dell 924 printer


run a nozzle clean, perform the following steps:
  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
  4. Press the Down button until Mode: Maintenance appears on the LCD screen.
  5. Press the Menu button.
    The Dell 924 Maintenance Menu appears on the LCD screen.
  6. Press the Down button until Clean Cartridges appears on the LCD screen.
  7. Press the Start button.
    The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Nov 25, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Full black ink cartridge - but says there is no black ink


To run a nozzle clean, perform the following steps:
  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
  4. Press the Down button until Mode: Maintenance appears on the LCD screen.
  5. Press the Menu button.
    The Dell 924 Maintenance Menu appears on the LCD screen.
  6. Press the Down button until Clean Cartridges appears on the LCD screen.
  7. Press the Start button.
    The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.

Wicking the cartridges and cleaning the contacts on the back of the cartridge should be performed if the nozzle clean was performed and the quality was not satisfactory.
Wicking the Cartridge
  1. Ensure the printer is powered on.
  2. Lift the scanner unit.
  3. Open the cartridge latches and remove the cartridges from the carrier
  4. Take a clean, damp cloth and wipe the nozzle of the print cartridge from front to back

Cleaning the Contacts
  1. Turn the cartridge so that you are looking at the contacts on the back side of the cartridge
  2. Using a clean dry cloth, wipe the contacts in the direction, so that no dust or other contaminants are visible.
  3. Clean the contact inside the printer with the dry cloth used to clean the cartridge contacts.
  4. Replace the cartridges in the carrier and close the scanner unit.
  5. Print the document again.
  6. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times as needed.
Verify the Ink Cartridges Are Installed in the Proper Slot
  1. Remove the ink cartridges from the printer.
  2. Read the label on the side of both cartridges to identify which is color and which is black.
  3. Install the black cartridge in the slot on the left and the color cartridge in the slot on the right
  4. Close the ink cartridge lids and make sure they lock in place.
I hope it helps!!!


Nov 18, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 924 inject


Use only original cartridges and not generic/refilled ones. I think that is the source and answer to your problem ;)

May 15, 2008 | Dell 924 All-in-One InkJet Printer

4 Answers

Dell AIO 924 - Can't get the Print In Black Only option to work


I had this problem. It's actually very easy to fix:

- Print -> Properties
- Go to "Advanced" tab
- "More options"
- Deselect "Use color cartridge for all black printing"
- Select "Use black cartridge to print black and white"
- Click "Ok"

You should be able to select the "Print in black and white" option now and stop all the frustration!

Anthony

Dec 05, 2007 | Dell 924 All-in-One InkJet Printer

3 Answers

Refilled black ink before it ran out-now can use at all


After hours of reading about this I finally found the solution. This will NOT reset your levels but you will be able to print without being told you have empty levels.

Start, Control Panel, then Printers and Faxes.
On the next screen, Right click on your printer then on Printing Preferences. Now select the Advanced tab.

Near the bottom left, you will see more options. Click that and then Appearance. Check NEVER display printing status and make sure under Complete-A-Print, all is unchecked. Click OK at the bottom.

You can print without the stupid messages coming up. Dells printer ink cartridges have a computer chip in them and the refurbished ink does not which causes these error messages telling you your ink cartridges are empty.

Jan 14, 2007 | Dell 924 All-in-One InkJet Printer

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