Question about HP Deskjet 3845 InkJet Printer

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Printer is not printing at all

When I try to print a document using office word or excel the printer does not print and the office program stops responding. Then the document can not be cancelled from the queue.

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I dont know

Posted on Nov 22, 2008

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You may not install the correct driver for the correct OS. Not sure what OS you are using but below link might be useful for you to get the correct driver and install into your PC.

Hope this helps

Posted on Nov 13, 2008


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Posted on Jan 02, 2017

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Print preview makes excel 2007 stop working

The Smart Technologies Notebook Version 11 software certainly seems to be the culprit. Taking the cue from Bob Cochran, this is what is what I did and the problem has stopped. Open Excel and click on the Office button at the top left. Then Click on Excel options. Click on Add-ins. In the "Manage" window, select COM Add-ins and click Go. In the COM Add-ins window uncheck SMARTInk-Excel-All and click OK and "poof" problem gone!!!

Aug 21, 2012 | Microsoft Office Professional 2007 Full...

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I can not print from Windows 7 Microsoft word 2010, the pages come out blank, can print in excel and other office programs just not documents please help have tried everything

Make sure you are installing CURRENT drivers/software offered by HP for your printer for Windows 7. Get it here:

Maybe the issue is not printer related. Maybe Word 2010 needs some sort of update. Windows Update will update Windows OS and other Microsoft products (I have a Windows 7 PC running Office 97, Windows Update treats it like Office 2003 and STILL updates it!).

Or, you could manually install them:

Good luck.

Dec 09, 2017 | Microsoft Office 2010

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What software do I need to convert word, jpg and other files to PDF format?

The easiest way I've found is to use CutePDF. It installs itself as a virtual printer, only when you "print" to it, you get a PDF document output. Download it for free here

Feb 04, 2011 | HP Computers & Internet

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I cant print on A3 paper through microsoft excel on hp1280

in excel sheet please change the page size to A3 and try to print ..... if you are using office 2007 go to page layout then go to size icon there change the page size to A3 and check .......... if you are facing the same problem please post your comment ............. while you giving print please select the document which one you want to print ..........

Dec 31, 2009 | HP DeskJet 1280 InkJet Printer

1 Answer



There's apparently a problem bwtween your Office suite and the spooler. Usually uninstalling/reinstalling the Office suite will fix the problem. (please do a backup of all your Office documents before proceeding!)

When reinstalling, please make sure that any antivirus program is shut down or deactivated during install, in some cases for example Norton Antivirus will block files that need to be updated, causing problems. You SHOULD use some form of virus protection when using your computer, don't get me wrong! :)


Mar 08, 2009 | HP PSC 1210 All-In-One InkJet Printer

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MY X1240 will not print the text .

Did you run test page AFTER new cartridges installation?
Please print text from different programs: Noterpad, Wordpad, Office word, excell, Browser etc..
If you see text in some other program check settings in "text not printing" program : MSWord has a setting in Options blocking texts.
If you never see a text, check "Printer Preferences.." different from "Printer Properties.."
Let we know if fixed by scoring this solution or tell us results for any further support.

Feb 22, 2009 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

Excel Print Queue Delay Problem

It has to do with your collate settings on your printers properties and the collate settings on your first print screen that shows up when you go to print. First when you are ready to print select print from the file menu in excel then go to the properties of the printer you are going to use and make sure the finishing properties are set the way you want them. Hit ok then you will be back at the first print screen. Here uncheck the collate box and then print. I am unsure but this may work. I had a similar problem a while ago and I know if I played with the collate check box it would print much faster other wise each time it was going to print a copy of the document it had to resend all the information again to the printer, which took forever.

Jan 08, 2009 | Microsoft Office Standard for PC

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Not printing microsoft office documents, VIsta Software

Try to press the photo and copy at the same time it will print a diagnostic page
look how is the quality of the text.
if it prints very light or if it doesnt print open the access door and try to remove the ink cartridges and put it back again and make sure you hear a click sound after you put the cartridges back in and close the printer access door
try to print again a demo page press photo and copy and check if there is improvement
if no improvement open the kodak aio home center software click on the question mark(?) on the upper right corner and click on maintenance..then select printhead cleaning.After the printhead cleaning print again demo page (press photo and copy at the same time) if still no improvement on the quality of the text call the kodak hotline 1 800 421 might need a printhead replacement..

Nov 16, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

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Printing 2003 excel documents with excel 2007 student edition

In the view tab make sure your page break preview is set correctly.

Aug 24, 2008 | Computers & Internet

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